Courtyard by Marriott Santa Ana Orange County

This will be our hotel everytime we go to disneyland and/or knot´s berry farm. Worth every penny. Location is great, service is unremarkable! The room was very clean and the matress is heaven. Lot of space in the room and restroom.

The parking lot. It was full and some SUV blocking up to 3 spaces. We drove this time a mini cooper, and we find the last parking spot. Not enough space if you drive an SUV or truck. They charge you for the parking 20 dlls (we had a late arrival, so they didn´t charge us this time).

No coffee in the lobby, except Starbucks. I'm not paying $8.00 for a cup of overpriced Starbucks when a nice pot of coffee is provided literally every hotel we stay at. $20.00 to park in an UNSECURED lot. Had trash ALL around my car in the morning.

The available breakfast was served quickly and hot but the price was outrageous. We did not partake in any of the dinner options. The people were friendly.

The parking price was unbelievably high considering the price we already paid for the room. The shower door in our room had been installed incorrectly leaving us with a lot of water on the floor. The desk gave us additional towels to clean up the floor. It would have been better if someone from housekeeping arrived with a mop.

Close to freeway entrance/exit. Restaurants/convenience stores within walking distance. Gas stations nearby. Quiet location and not busy with a lot of traffic. Staff was friendly and helpful. Rooms were clean and in good condition.

No fan or vents in the bathroom. A bit of a drive to get to the beaches or amusement parks. Not a lot of parking stalls. Pay to park signs near hotel are not clear about hotel guests not having to pay for parking. No free breakfast.

Good location, right opposite Starbucks and a few small restaurants. Our room (2 double beds) was huge. Beds were massive and lots of floor space.

Still not doing housekeeping, we did ask for fresh towels and bedding and the beds weren’t done. There is a coffee making machine in the room but as there was no housekeeping this wasn’t re-stocked unless we asked. Breakfast options were very poor! Both breakfast sandwiches had meat in them so there was not vegetarian option other than the pastries. $9.95 for a small breakfast roll also seemed pretty expensive seeing as Starbucks is across the road and cheaper..

I love how friendly the staff was, the rooms where clean and the view was amazing. I would defintely stay again in the future.

Professional manager with well trained staff. Customer service was their priority.

I have no complaints.

Bed and room were comfortable, clean and the hotel area was fairly quiet. Very pleased with the room although on the small side. It was convenient to the freeway, etc. and centrally located in a business area. Nice place to stay if you are coming and going and have your own transportation. Coffee was not complimentary but was very good, Starbucks across the street also.

The online pics of outside area were misleading (no cushions on chairs, fire pit not operational, limited pool access). The day we arrived someone had crashed into the covered entry area, so there was significant damage which further limited access. Complimentary coffee would have been a plus. Food service was limited due to Covid.

When we checked in at the front desk with Patty Obert, we were immediately greeted and felt well taken care of. She was not only warm and welcoming she also took the time to make us feel like VIPs. She introduced us to the rewards program and helped us to sign up and earn points for our future visits.

n/a

Nice and quiet location, lots of room in lobby for relaxing. Good food across the street, Rubios, Pan Dumplings, Chinese food and Starbucks in an easy walk.

Breakfast Bistro doesn't open until 7am on Saturday/Sunday. Having that available earlier would have made our morning a little easier. Luckily Starbucks is across the street and open early.