1 Hotel San Francisco

Everyone at 1 Hotel San Francisco was friendly, helpful, and kind - from the security doorman and reception to the wait staff and bar tenders. Food was well prepared and tasty. I ate a greek salad and skewers (steak and shrimp) prior to last nights party, and during the party the hors d'oeuvres I tried were caviar on goat cheese, and crab cakes. Also grabbed a falafel to take upstairs as I was leaving the party. I used the hotel app to order room service for breakfast, delivery was very quick, hot, and fresh, I ordered the basics- eggs, bacon, fruit, croissants, and fingerling potatoes, there was vegan chorizo oh and a sweet potato something too but I didn't taste it. Anyway, all in all I think you'd enjoy a stay here, with so much to do, see, and taste in the area (all within walking distance) plus the hotel has an e-car and e-bikes available as well.

more towel racks in the bathroom, and a microwave either in the room or at the ice machine

1 Hotel San Francisco is safe and excellent in Embarcadero, near Pier 39 and Fisherman Wharf. Convenient for travelers and business trips! Also, close to the train station, MUNI & Bart if you need to commute without Uber & driving. Walkable to other famous destinations! Weather: a bit cold and windy area since it's next to the Pacific, so bring an extra jacket if you walk. - Ambiance: beautiful, tropical, with many plants and a dimmy hotel! - Rooms: depends on which one you book. Generally, they are well-decorated, but unfortunately, they're not that tech savvy even though they're in tech city! The hotel provides its brands with products in the rooms, such as shampoo, conditioner, body wash, bottled water, robes, slippers, etc. - Noise concerns: I'm a light sleeper, and my room is next to the AC and on the 5th floor. I heard no outside noises from the street or the following rooms. Maybe I got lucky, or nothing happened on Thursday night while I stayed. - Sizes: Hotel size is average, so the room is jammed up, but it may be more significant when you pay more. - Customer service: from the valet to check in, dine at the restaurant till check out. Everything was excellent. - Restaurant on the ground floor and is beautiful within & outside dine-in areas. The vibes are relaxing and bright during the day & dreamy at night! - Additional services: They offer drop-off service within 2 miles for guests who want to travel and first come, first serve. You can call in advance to request in advance with the front desk. I used this service, and the car is new and smells great!

One thing the hotel needs to improve is the request for the drop-off service. It would be better to request that guests be able to put the drop-off address so the driver knows and navigates better. I was asked almost eight times whether it was within 2 miles. It made me feel like 1. They don't trust me 2. Answer over & over again. I expect more from luxury hotels with better operations and high rates

The overall aesthetic was serene, relaxed, modern- it looked amazing with the wood/plants. Gave me a sense of calm Terrene served fantastic food - we tried almost all of it for breakfast and dinner - fresh and lively tastes, plus healthy- also my daughter had some vegan choices! The staff was exceptional. Kaiya at front desk helped us get in for massages at same time, even though initially the spa couldn’t accommodate us. She was always lovely and exceptionally helpful, whatever we needed. Our room had a spectacular view of the bay!

I dont really have anything, except the high cost of course. The room was a little smaller than I’d like. But this was a splurge for myself and daughter, and it truly was worth it.

The entire hotel experience was super! The staff was excellent - professional, efficient, and pleasant. The hotel has good food, though I wish they made fresh smoothies. The outdoor terrace closes around 10p, which was a little early but workable. We liked nearly everything and would stay there again.

The gym was just so-so. Could use more than one elliptical machine. It also felt a little dark and secluded, which wasn't great even though it was on the second floor.

The renewable focus and decor was outstanding. Front desk and concierge were very accommodating and professional. The room was upscale and unique. The view was incredible and location was on the Embarcadero. My boyfriend called concierge and asked them to surprise me with flowers. They went above and beyond to get me beautiful and exquisite flowers delivered to my room. I was surprised and happy and boyfriend was pleased.

the gentleman at the reception desk that we delt with was exceptional, a positive asset for your hotel also found your concierge to be pleasant and very helpful

I thought I had a bay view room, but literally had to look sideways out the window to see the bay, I was traveling with my grandson and would have liked him to ahve had a nicer experience in san francisco

Sustainable. The use of recycled wood. Great music. Lovely staff. Situated close to the waterfront. The hotel had 6 e bikes available to whomever was staying at the hotel. The colours in the rooms were lovely. Creams/whites/tan/brown/green

We loved everything

beautiful property everything was excellent

shower head fell on one of our guests heads its heavy they offered complimentary drinks and I felt that too drinks was an insult . My daughter had a bump on her head.

Only had room service breakfast which was excellent Difficulty in making dinner reservation … one night full … though didn’t look like it and another closed to hotel guests due to private party

Expensive

the location was ideal. Nice aesthetic. Staff friendly. Love the outdoor terraces.

The cost was a bit much for what you get. We stay down the street for 1/2 the price and it is very similar.