Candlewood Suites Lake Mary, an IHG Hotel

Where to begin!? This hotel is phenomenally convenient! There are so many amenities to staying here, and I will try to list the top ones. Firstly, let's discuss the staff. You couldn't ask for a better group of friendly and helpful individuals. From the time I arrived until the moment I left. I was always greeted with a smile. I had the pleasure of speaking with Becca when I needed to modify my stay, as I miscalculated my trip by one day, and she was very accomodating and updated it in the system. No-fuss! This hotel is suited for an extended stay. Therefore, you'll find critical items such as a small gym and a coin-operated laundry room on-site!!! There is a small store to get snacks, water, and things you may have forgotten at home. There's plenty of parking, but the place is PACKED! One night, I did have a challenge finding parking because of how busy the hotel was. That weekend we arrived, the Daytona 500 occurred; with the addition of the contractors staying long term, every spot was occupied. If you're looking for food, don't even worry. All the apps are available. Plus, there are some fantastic places to eat nearby. Miller's Ale House, F&D Cantina, and Keke's were great! Highly recommend them. However, if you're looking to save some money, Cook!! The rooms have a kitchen! Fully equipped with a two-burner stove, dishes, flatware, and a dishwasher!! The fridge makes ice too! As a remote worker, I especially appreciated the desk and office chair right in the room. There was ample wifi, but I was blown away that there was also a wired connection! I plugged right in and was online. I took all my zoom calls and conducted business without missing a beat! Not sure what to do with your four-legged family members while you travel? Bring them along! This hotel is completely pet friendly. I made so many furry friends during my stay. I had a great time staying here, and was so bummed when it was time to leave!

Thinking about the environment, I was a little concerned about the sprinklers, they ran all night and I felt perhaps that was a tad wasteful. I wasn't sure if it was reclaimed water. The bathrooms in the room could use an update.

The room's spacing was great and I loved the office area for my bf and I to be able to work remotely. Free laundry facilities is a plus and ample times for pool. Room has all that is needed to cook and prepare food and eat comfortably. Room was rather clean and ac worked great. Although there is no room service for anyone staying less than 7 days, they do help you refresh whatever is needed which I find great. Bed was big enough for both and comfortable.

The laundry facilities are always full from other people's clothes and dryers take so long to work. Bathroom needed more of a deep cleaning on toilet and shower but otherwise room was rather clean. Hair dryer needed to be replaced for the room. People in upstairs room were constantly running and making noise and make it a nuisance.

The staff was very nice and flexible, we were able to solve every problem, room was big, clean, lovely neighborhood, whatever they promise they exceed it every time.

It was not the hotels mistake, but we had a nice dancer upstairs for one night till 3 am, so nothing to say here really...

The rooms were beautiful! This hotel was the cheapest pet friendly hotel I could find last minute and it far exceeded my expectations! The room was spacious with beautiful dark wood throughout. It was pretty friendly, had a full kitchen (large fridge, sink, and a dishwasher!), large desk, recliner, wood floors... Very beautiful. We only need to stay for a night but I would've been comfortable staying there for weeks!

The only think I wasn't a fan of was the shampoo/conditioner they provided, made my hair feel more greasy then before I showered.

The room layout was amazing, the bed was super comfy, loved the complimentary soap in the showers, loved the kitchen and the pool. Also they offer free laundry machines and coffee.

The carpet definitely needed to be replaced and smoking rooms should be on a separate floor. When we first arrived there was a bit of musty smell to the room. Not dirty smelling just musty.

Thank you so much to Laura and all of the staff here. We were displaced due to a house fire and Laura continually helped us extend out stay and assured we never had to change rooms, even as our stay extended longer and longer than we expected THANK YOU LAURA!!!!

Convenient… pool was great … customer service was awesome.. front desk employee always available when needed. Everything is provided to you for the kitchen .. if it not in the room I can ask front desk.

Full kitchen Helpful staff Possible to open window for fresh air Very comfy Sofa Lot's of daylight in the room Free laundry

Some of the items in kitchen are quite limited, e.g. there was only 2 forks, dishes, etc. There is a highway just behind the hotel, if you are sensitive to noise, rooms looking to highway (back ones) are quite noisy, might be hard to sleep in the night

I’m not sure why this hotel isn’t rated 5 stars yet, let me start off by saying this hotel is ran immaculately the grounds are kept beautiful & hotel is always being cleaned, staff here is so friendly, helpful & welcoming I can’t express this enough....the rooms are updated & very clean, beds are amazingggg. The list could go on!!!

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This is our new "go to" hotel. The bed was nice and cozy! The staff was great, nice and friendly. Love the full size fridge and mini stove. We had a few days off and this was perfect for us to just get away.