SpringHill Suites by Marriott Pensacola

I stayed here 5 weeks so one learns a lot. Pros: The room design, I'm not kidding it is a stand out. For a 3 star hotel it is a very nicely designed room. This is the "SpringHill Marriott on Creighton, not near the beach. It is a nine year old building, grouped with a "TownPlace" Marriott and a "Courtyard" Marriott. All three together. Mine was "Spring Hill" which is owned by a franchisee the Mc Kibben Group (?) The "TownPlace" one also Mc Kibben owned, is set up with a kitchenette, but it seemed a bit dirty and rough trade, the "Spring Hill" Marriott is nicer; and nicer enough so that i gave up the kitchenette. The "Courtyard" Marriott one is a corporate owned hotel and i haven't been in there to look. Lots of varied shopping across the streets if you need things, super many choices from a big Dollar Store (handy) to groceries to ..everything really. The pool is nice, 15 meters long, pretty darn good for a 3 star. I think not chlorine pool, nor salt but I think oxygen, so you chlorine sensitive people are ok. That's part of the reason i booked this hotel, I like a decent sized pool, and for a three star, you do very well here. Grounds are well maintained, and it shows. The engineers/maintenance are good and so are the desk people, the breakfast people, housekeeping etc.

The cold breakfast, oatmeals, cereals, yogurt, coffee, waffle machine are fine. Adequate plus. The fruit and bakery stuff could be better quality, but don't have to be either. Good enough. But the eggs and sausage, they should be discontinued or replaced with something better or different. Microwaved scrambled eggs in a bag and microwaved sausage in a bag, ugh. I understand they don't operate a real versatile kitchen, it's a three star hotel not four or five. But I would try to find an alternative hot breakfast solution. Other than that i can't nitpick much and i was here a long time.

It's a nice hotel. The rooms are quite nice, a really superior designed and appointed room for a 3 star. The architect that designed and appointed those rooms should get a prize or something, it is rare for a room design to be good enough so you notice it. Good office reading and desk space, big good shower and bathroom, and attractive muted greens and blues compliment a really good room layout. (facility is 9 years old, but well maintained). The staff was very gracious, very. Kind and thoughtful. Also funny. Remember i stayed there for a touch over five weeks. The pool is a nice one for a 3 star 15 meters long and the standard 3-5 feet deep. Not a bathtub. Big enough to swim in and you'll often have it to yourself.

Part of the breakfast could use an upgrade. Most of it is adequate, standard 3 star fare. But the hot breakfast, the oatmeal is good, but microwaved eggs and sausage part needs a ingredients quality upgrade. The yogurt and bread are tolerable as they are, but honestly should also be improved for just a small marginal extra cost.. But that is about the worst think i can think of. I stayed for quite a long time, five weeks or so in a series of bookings. The location, meh. There is all kinds of shopping in the many malls near the hotel, but it is a hotel in the middle of many concrete malls.

I was pleased to see how nice the lobby looks. It smells nice and looks very clean. Our room was nice as well. The bathroom sink cabinet was broken and placed in the walk-in closet, where the didn't come on. The bulb needed replacing. The ironing board cover needs replacing. All in all the stay was nice. I will revisit and would recommend to a friend.

The bathroom sink cabinet was broken and placed in the walk-in closet, where the didn't come on. The bulb needed replacing. The ironing board cover needs replacing.

I was so surprised about this location being that it wasn't far from the airport. We got there in the evening. The reception Guy was so friendly with a warm, welcoming smile for us. However, it is amazing and exceptional for the price. Breakfast was quick, but delicious, even though they didn't have grits. We stayed as a family of 5. The beds were like sleeping on clouds, after 14 hours of international travel, we were so thankful.

Only that there were no grits for breakfast.

Location was good for us, easy to get in and out- not trapped by lines of traffic. Very nice front desk person. Comfy bed. Nice work space.

While the room may have been sanitized, there were handprints and lips/chin prints on the glass of the bathroom door. The fact the tissue box was not new.....my wife owns a cleaning biz and sees those those things- indicates that the room may have been sprayed, but also may not have been thoroughly clean...at least that is the opinion of my wife, who owns a cleaning business.

We had the best staff! They decorated for our nieces 7th birthday trip and even wrote her the sweetest card. It was the best trip!

We always stay at this hotel when we visit family in Pensacola, FL. The staff is always friendly and helpful. My granddaughter had surgery while we were there and she had an accident in the bed, the maid staff was very friendly and they got us another room just across the hall. Was so happy that the hot breakfast was back. :)

Only thing is there was a tapping noise in the room after we either took a shower or used the toilet. Let the front desk know about the noise and they were going to have it looked at.

Great property near restaurants, hospitals, and more. Super friendly check in guy who has been there for years. Quiet and comfortable. Breakfast was cereal, granola, fruit, yogurt, eggs/bacon/grits, bread/muffins, and DIY waffles. Best bacon I've had in a hotel in a long time. All in all, very nice place.

Clean room (important that shower and toilet were very clean) and lobby and cafeteria area. Great fire pit area outside. Nice parking lot. Great front desk staff. Great location. Good breakfast taste and options. Efficient check in and check out.

Nothing within the hotel’s control to complain about. Early morning door slamming and loud cars but that is not the hotel’s fault.

Clean and easy access.

The staff was very nice and accommodating except one morning desk clerk acted upset when I asked for the coffee cups to be replenished. When she finally checked and found that there were none she told me that I should have replenished them from their unmarked stocking cabinet.