Homewood Suites by Hilton Indianapolis Downtown

I really like the property. The room was very nice. They just didn’t seem to have enough staff. We had to wait at the front desk both when we got there and when we checked out. Also when we checked in there was only one valet. Also the breakfast sounded better than it was, for example the hash browns were nuke warm, dry and had no flavor. All things considered not bad but that’s why I give it a 4 star rather than 5 star. If you fix those things you would get a five star.

I really like the property. The room was very nice. They just didn’t seem to have enough staff. We had to wait at the front desk both when we got there and when we checked out. Also when we checked in there was only one valet. Also the breakfast sounded better than it was, for example the hash browns were nuke warm, dry and had no flavor. All things considered not bad but that’s why I give it a 4 star rather than 5 star. If you fix those things you would get a five star.

The hotel architecturally was beautiful. It's what I love about traveling and staying in old buildings that have been refurbished. The lobby was open and warm. The bare brick walls were a tribute to its past. The room had plenty of space to spread out and get comfortable. The breakfast had plenty of options. Would definitely stay here again. Hotel was centrally located, walkable to many restaurants and sites.

We didn't have any issues. Were able to get additional towels, valet was able to have our car upfront and ready even at 2 a.m. First class location.

The staff was professional and very welcoming. My car didn’t meet the height clearance for hotel parking so I had to park across the street. That was actually cheaper and it was visible from my window. The suite was enormous and very clean.

Had some trouble with the very heavy doors, but I think most would. The only negative was the excessive noise from the muscle cars and motorcycles up and down the street, well after midnight. Definitely not a fault of the hotel.

Whitney the manager and April the desk attendant went way beyond all expectations. We had some issue with my bank on check in and these 2 ladies did literally everything in their power to fix it for us. They provided excellent service and were just amazing. All of the staff, from the front desk, to housekeeping, to the cook at breakfast were just amazing. The room was gorgeous and comfy. It was an amazing experience all around.

Hotel was very nice. The atmospherics were pleasing. I like that the front door of the hotel locks at 10:00 p.m. and a key card is needed to get in. Front desk and valet staff were exceptional. Very friendly and helpful. The room was nice and the bed was comfortable. It was nice having a bigger refrigerator in freezer in the room.

There were a lot of light switches in the room and it was hard to remember which lights went where. The freezer didn't make ice and there were no ice buckets in the room. Pillow started off great but flattened out quickly. Only overnight parking was ballet for an additional $40. Probably not a bad rate, just wasn't expecting that. Breakfast was okay, but nothing extraordinary. The pool was decent but had a weird taste when the water unfortunately got in my mouth.

The rooms were incredible and spacious. Beautifully decorated. The fridge, microwave and sink were helpful.

The door to the bathroom was a large barn style sliding door and was very hard to open. It actually came off its track completely and took 2 adults to get it back on due to its size and weight. It also had a gap which didn't give complete privacy. Small inconvenience to an overall great room!

Loved the continental breakfast. The room by far was our favorite part of the stay. Amazing water pressure in the shower and the size of the room was beyond perfect for myself, my wife and our son. If we travel to Indianapolis again we will definitely be staying at this location.

The only thing I would say we didn't like was there is no hot tub which we were all wanting to soak in.

- Very large bedroom, that felt like living in a studio - Laundry room for an affordable price that can be paid using your phone - Different hot items for breakfast every day - Nice COVID measures in place (like cleaned remote control) - Nice restaurants in a walking distance

- The room was very dark (only 1 window facing a very closed abandoned building) - No way to get fresh air (the window didn't open) - Staff only uses masks when they see guests approaching - There is a super loud bar next door (only felt noise on Fri night)

I really enjoyed my stay. I think about this room often because it's one of the nicest places i have stayed including vacation and work. The suite was fantastic and the beds so comfortable. If someone complains about the king suites they're typically complainers about anything. This was one of the best rooms.

The price for valet was a lot. I would've rather had a package option for the days i stayed rather than paying daily. the area doesn't have much parking so i understand the daily charge to be profitable.

I love the space I love the comfort of the bed and the pillows. I enjoyed the greeting each time that I came into the facilities. Even the valet parking was amazing. The location is in the heart of downtown and I could enjoy everything without too much trouble. Also after I left I had left some valuables in the hotel and they shipped it to me with no problem. All in all for me amazing minus the start of my visit.IWill be back soon!

While in the room I could tell that the room was not cleaned to the standards of Homewood Suites. The remotes didn't have the usual plastic wrapping and a tip left for a housekeeping was found under the room service menu which was very sticky. For me it didn't really bother too much because I do my own white down cleaning anyway which is why I discovered it.