Call for great rates
+1-833-728-20411,065 reviews
From
$116500 Canal Street, New Orleans, 70130, US
Reservations:
+1-833-728-20411,065 reviews
1/82
From
$116Call for great rates
+1-833-728-2041Outdoor swimming pool
Air conditioning
Kid-friendly buffet
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Welcome to the Sheraton New Orleans Hotel, a luxurious 4-star hotel located at 500 Canal Street in the heart of vibrant New Orleans. With just a 0.5mi distance to the city center, you'll be perfectly situated to explore all that this lively city has to offer. Boasting over 1000 reviews, this hotel is a popular choice among travelers.
The Sheraton New Orleans Hotel offers a range of amenities to enhance your stay. Take a dip in the outdoor swimming pool, enjoy a workout in the fitness center, or unwind with a drink at the bar. The hotel is pet-friendly, so you can bring your furry friend along for an additional charge. Start your day off right with a delicious breakfast, available at the hotel.
With prices starting from $116, the Sheraton New Orleans Hotel offers comfortable and well-appointed rooms with all the amenities you need for a relaxing stay. From the air conditioning to the private bathroom, every detail has been thoughtfully considered. Plus, with its convenient location and excellent facilities, this hotel is the perfect base for exploring all that New Orleans has to offer.
After a day of exploring the vibrant city of New Orleans, why not take a refreshing dip in our rooftop pool? Open all year round, the pool at the Sheraton New Orleans Hotel offers a stunning view of the city skyline. With its adult-only policy, you can relax and unwind in a peaceful and serene environment. Soak up the sun on one of our comfortable loungers or enjoy a refreshing cocktail from the poolside bar. The rooftop pool is the perfect spot to relax and take in the beautiful surroundings.
When it comes to dining options, the Sheraton New Orleans Hotel has you covered. Although Roux Bistro is temporarily closed, you can still enjoy a delicious meal at our on-site Starbucks cafe. Whether you're craving your morning coffee or a quick snack, Starbucks offers a variety of options to satisfy your cravings. With its family-friendly atmosphere, it's the perfect place to start your day or take a break from exploring the city.
At the Sheraton New Orleans Hotel, we want to make sure your stay is as convenient as possible. We accept a wide range of payment methods, including Diners Club, Mastercard, American Express, JCB, Visa, Discover, and UnionPay. So whether you prefer to pay with cash or card, we've got you covered. Our goal is to make your stay with us as hassle-free as possible, so you can focus on enjoying all that New Orleans has to offer.
Closest airports
Louis Armstrong New Orleans International Airport
11.6miOutdoor swimming pool
Air conditioning
Kid-friendly buffet
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
Wheelchair accessible
Free toiletries
Private Bathroom
Club level, Guest room, 2 Double
2 Double Beds
345 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Tea/Coffee maker
x4
+
x3
Experience the ultimate comfort and luxury in our Club Level Guest Room, featuring two comfortable double beds, a private bathroom, and a flat-screen TV. With ample space to accommodate 4 adults and 3 children, this room is perfect for families or groups looking for a memorable stay.
City View, Guest room, 1 King
1 King Size Bed
345 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Tea/Coffee maker
x3
+
Experience breathtaking city views from the comfort of your spacious and stylish double room, featuring a king-size bed, private bathroom, flat-screen TV, and all the amenities you need for a comfortable stay. Perfect for a family getaway, this room accommodates 3 adults and 2 children, ensuring a memorable stay for everyone.
Deluxe King Room with City View - Hearing Accessible
1 King Size Bed
345 sqft
+
Experience the ultimate comfort in our Deluxe King Room with a stunning city view, designed for maximum accessibility and equipped with a spacious king size bed. Perfect for a relaxing getaway for two adults and one child.
Club level, Guest room, 1 King
1 King Size Bed
345 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Tea/Coffee maker
x3
+
Indulge in the luxuries of our Club level room, featuring a spacious 344 sqft double room with a comfortable King size bed. Enjoy a private bathroom, a flat-screen TV, air conditioning, and the convenience of an in-room tea/coffee maker, while enjoying exclusive access to our executive lounge. Maximum occupancy of 3 adults and 2 children.
Deluxe Double Room with Two Double Beds and City View - Hearing Accessible
2 Double Beds
345 sqft
+
Enjoy a comfortable stay in our Deluxe Double Room with two double beds and a stunning city view. This spacious 344 sqft room is perfect for 2 adults and 1 child, and is equipped with hearing accessibility features for a worry-free experience.
Governor's, Suite, 1 King, Sofa bed
1 King Size Bed
1 Sofa Bed
665 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Tea/Coffee maker
x4
+
x3
Welcome to the Governor's Suite, a spacious 667 sqft double room that comfortably accommodates 4 adults and 3 children. Indulge in luxury with a King size bed, a sofa bed, a private bathroom, flat-screen TV, air conditioning and a host of other amenities to make your stay exceptional.
Traditional, Guest room, 1 King
1 King Size Bed
345 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Free toiletries
x3
+
Welcome to our Traditional Double Room, featuring a spacious 344 sqft area and a comfortable King size bed. Enjoy the convenience of a private bathroom, a flat-screen TV, and air conditioning, along with other amenities such as a laptop size safe and free toiletries. Perfect for accommodating up to 3 adults and 2 children, this room is the perfect choice for a relaxing stay.
Traditional Double Room with Two Double Beds and Transfer Shower - Mobility Accessible
2 Double Beds
345 sqft
+
Experience comfort and accessibility in our Traditional Double Room with two spacious double beds, accommodating 2 adults and 1 child. With wheelchair accessibility throughout the entire unit, this room offers a generous 344 sqft, allowing you to relax and unwind in style. Smoking is not allowed, ensuring a fresh and pleasant stay.
Traditional King Room - Hearing Accessible
1 King Size Bed
345 sqft
+
Experience classic elegance in our spacious Traditional King Room, specially designed for hearing accessibility. This double room features a comfortable king-size bed and ample space to accommodate 2 adults and 1 child. Smoking is not allowed, ensuring a clean and fresh environment for your stay.
Executive Suite, 1 King, Sofa bed
1 King Size Bed
1 Sofa Bed
420 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Tea/Coffee maker
x4
+
x3
Experience luxury and comfort in our spacious and stylish Executive Suite, featuring a king size bed, sofa bed, private bathroom, and a range of amenities for your convenience. With enough space to accommodate 4 adults and 3 children, this room is perfect for families or groups.
City View Guest room, 2 Double
2 Double Beds
345 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Free toiletries
x4
+
x3
Experience the breathtaking city view from our spacious City View Guest room, perfect for families with its two double beds and accommodation for 4 adults and 3 children. Enjoy modern comforts such as a private bathroom, flat-screen TV, and air conditioning, making your stay convenient and enjoyable.
Deluxe King Room with City View and Transfer Shower - Mobility Accessible
1 King Size Bed
345 sqft
+
Indulge in the spacious and stylish Deluxe King Room with City View and Transfer Shower, specially designed for your mobility needs. With a generous 344 sqft space and an accessible layout, this room guarantees a comfortable stay for two adults and one child.
Traditional, Guest room, 2 Double
2 Double Beds
345 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Free toiletries
x4
+
x3
Step into our Traditional Double room, where you'll find comfort and convenience at every turn. With its spacious 344 sqft, two inviting double beds, private bathroom, and a flat-screen TV, this room is perfect for accommodating up to 4 adults and 3 children. Enjoy the added amenities such as air conditioning, free toiletries, and a laptop-size safe for your peace of mind.
Traditional Double Room with Two Double Beds - Hearing Accessible
2 Double Beds
345 sqft
+
Welcome to our spacious Traditional Double Room with Two Double Beds. With 344 sqft of space, it comfortably accommodates 2 adults and 1 child. This hearing accessible room offers the perfect blend of comfort and convenience for a memorable stay.
Club level, Executive Suite, 1 King, Sofa bed
1 King Size Bed
1 Sofa Bed
420 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Tea/Coffee maker
x4
+
x3
Indulge in luxury with our spacious Club level Executive Suite, featuring a king size bed, sofa bed, and 420 sqft of comfort. Enjoy premium amenities such as a private bathroom, flat-screen TV, and complimentary toiletries, all while taking advantage of executive lounge access. Sleeps 4 adults and 3 children.
Deluxe Double Room with Two Double Beds, City View and Transfer Shower - Mobility Accessible
2 Double Beds
345 sqft
+
Indulge in our spacious Deluxe Double Room with stunning city views, two comfortable double beds, and a transfer shower for easy accessibility. With its generous size of 344 sqft, this room can comfortably accommodate 2 adults and 1 child. Smoking is not allowed, ensuring a fresh and pleasant stay.
Traditional King Room with Roll-in Shower - Mobility Accessible
1 King Size Bed
345 sqft
+
Welcome to our spacious Traditional King Room with a roll-in shower, perfect for those with mobility needs. This room, measuring 344 sqft, is tastefully furnished with a comfortable King size bed and is designed to ensure wheelchair accessibility throughout the entire unit.
8.1
1,065 reviewsFrom
$116Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
Breakfast
Featured reviews:
🇺🇸
Sabrina
9.1
9.1
I loved the location of our room on the 42nd floor. We had a great view of the Mississippi River and bridge and loved the access to The Club that provided lots of breakfast items in the morning and snacks in the evening, including bottled water and sodas. The bed was very comfortable! Plus, the hotel is literally a block across the street from entering the French Quarter, so that area, with all the restaurants and shopping it offers, was easily accessible.
I didn't like that there was no mini refrigerator in the room!! For the price of the room I surely would think that there would be a fridge in it.
🇺🇸
Rafa
8.2
8.2
The location is really good, you can walk to all the places or take the street car just in front of the hotel. The room is nice with a cool view of the city, a very decent space and clean. Also, the AC worked perfectly.
The hotel is huge, so you have a lot of people in it. Because of that, there is a constant noise of people coming and leaving their rooms throughout the day/night which makes hard to sleep sometimes (specially when you have people that don't care about others). Also, even though you are outside the Bourbon street, there is a lot of noise coming from the city (we were on the 35th floor and could still hear all of it). The bed was good but I hated the pillows.
🇺🇸
Greggory
9.1
9.1
beautiful hotel
no microwave or minifridge in room
Lana
10
10
The view from the room. The breakfast every morning was splendid along with the staff. It was right from walking distance to everything. If i go back to New Orleans, ill stay at the Sheraton again. It was the best.
I Loved everything.
🇦🇺
Gregory
9.1
9.1
Overall a very nice hotel with lovely staff
More than satisfied with not much wrong
🇨🇦
Natasha
9.1
9.1
The service was wonderful. The bed was exceptional. The hotel was overall amazing and made our trip even better. We had previously checked in another hotel close by but after only one night we left and found this which was fantastic.
The breakfast was the only thing that could have been better. Consistent options and proper replenishment before the 11am cutoff. A couple days it was not stocked well but the other days was great.
🇺🇸
Grace
10
10
The location was great for walking downtown New Orleans as it is within blocks of the French Quarter and the Riverwalk. It is also steps away from several amazing restaurants so I was able to walk to Cafe Beignet, and Creole House. The Christmas decorations in the lobby were festive and really added to the ambiance of my Holiday vacation. I arrived very late after a long drive but the staff was welcoming and friendly. The elevators were fast, secure, and efficient, there is a keypad so you don't have to swipe your key every time you get on the elevator to choose your floor. I wish all hotels had this feature. The commentary water in the room was refreshing. The beds were very comfortable, my daughter said it was the best she has ever slept in a hotel in her entire life.
I did not like the service at Starbucks.
🇺🇸
Mizzez
10
10
Let's just put it this way, I am already planning my trip for next year and will be booking with the Sheraton. The location is close to absolutely Everything that you need, food, shopping, souvenirs and Bourbon Street!!! The beds are comfortable and the view beautiful. The car line to get everywhere is right outside, it's a win-win. If weather doesn't permit, feel free to stay inside and enjoy the delicious food at the onsite restaurant or drinks at the great bar in the lobby. Also, please stop at the concierge desk to get the best recommendations on food choices and things to do while visiting, we were not disappointed. The vibe in the lobby is always welcoming and you forget that you are not at home. From the seamless check-in to checking out, the employees were Amazing, and I can't imagine staying anywhere else.
🇺🇸
Betty
10
10
I like the location very much. The hotel was very busy when we got there, but our car was tagged by the valet person and we were in our room in less than 30 minutes. Thanks!
The Breakfast could have been better for the price we paid. We were in a 4 star hotel and Breakfast was on scale of a 1-2 star motel. I was insulted by one of the female bartenders and I ask for a manager because I wanted salt around the rim of my glass and the drink had already been made. I ask female bartender would she mind giving me glass with salt around the rim and she gave me 4 packs of salt and told me that how you will get it because I ordered my drink incorrectly. I asked to speak to a manager and she changed her attitude and gave me the salted rim glass. The incident happen around 11 pm on 07/02/2022.
🇺🇸
Pat
9.1
9.1
Location, location, location. Very central to downtown, Bourbon Street etc. Everything within walking distance.
When we booked the reservation through Booking.com, we didn't notice that the room had 2 double beds instead of 2 queens. We travel frequently and it's unusual to have double beds anymore. We didn't realize this until we went to bed the first night. A queen bed would have been much more comfortable.
Attractions
Historic New Orleans Collection (HNOC)
0.2miNew Orleans School of Cooking
0.3miSt. Louis Cemetery No. 1
0.8miLaLaurie Mansion
0.8miMercedes-Benz Superdome
0.8miFaubourg Marigny
1miFrenchmen Street
1miGarden District
1.5miLafayette Cemetery No. 1
1.9miMagazine Street
2.8miSydney and Walda Besthoff Sculpture Garden
2.8miLower Ninth Ward
3miRoyal Street
3.1miLake Pontchartrain
13.3miDestrehan Plantation
17.8miAttractions
Historic New Orleans Collection (HNOC)
0.2miNew Orleans School of Cooking
0.3miSt. Louis Cemetery No. 1
0.8miLaLaurie Mansion
0.8miMercedes-Benz Superdome
0.8miFaubourg Marigny
1miFrenchmen Street
1miGarden District
1.5miLafayette Cemetery No. 1
1.9miMagazine Street
2.8miSydney and Walda Besthoff Sculpture Garden
2.8miLower Ninth Ward
3miRoyal Street
3.1miLake Pontchartrain
13.3miDestrehan Plantation
17.8miAirports
Louis Armstrong New Orleans International Airport
11.6miRoux Bistro - Temporarily Closed
Cuisines
Cajun & CreoleAmbiances
TraditionalStarbucks
Cuisines
AmericanAmbiances
Family FriendlyLocation
OutdoorFeatures
RooftopAge restrictions
Adults onlyAvailability
All seasonOutdoor swimming pool
Air conditioning
Kid-friendly buffet
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
Wheelchair accessible
Free toiletries
Private Bathroom
Accessibility
Entire unit wheelchair accessible
Hearing accessible
Raised toilet
Wheelchair accessible
Activities
Bicycle rental
Happy hour
Live music/Performance
Live sports events (broadcast)
Temporary art galleries
Bathroom
Bathrobe
Free toiletries
Hairdryer
Private Bathroom
Toilet paper
Towels
Bedroom
Linens
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kid-friendly buffet
Kids' meals
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Currency exchange
Express check-in/out
Invoice provided
Tour desk
General
Air conditioning
Convenience store on site
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Heating
Hypoallergenic room available
Laptop size safe
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Internet
Wifi
Kitchen
Dining table
Living Area
Dining area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Pay-per-view channels
Satellite channels
Telephone
TV
Outdoors
Outdoor furniture
Parking
Parking On Site
Private Parking
Room Amenities
Fold-up bed
Iron
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Beach chairs/Loungers
Fitness
Fitness center
Outdoor swimming pool
From
$116Check-in
From 16:00
Check-out
Until 12:00
Pets
Pets are allowed. Charges may apply.
Internet
WiFi is available in the hotel rooms and costs USD 12.95 per 24 hours.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Private parking is available on site (reservation is not needed) and costs USD 42 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cards accepted at this property
American Express,
Visa,
Diners Club,
Mastercard,
JCB,
Discover,
UnionPay
This property does not accept cash.
Is Sheraton New Orleans Hotel pet-friendly?
Yes, you can stay with your pet at the Sheraton New Orleans Hotel. However, please note that charges may apply for bringing pets into the hotel.
At what times are check-in and check-out at Sheraton New Orleans Hotel?
If you're staying at Sheraton New Orleans Hotel, the entry is set at 04:00 PM and exit is by 12:00 PM.
Is there parking available at Sheraton New Orleans Hotel?
Yes, there is parking available at the Sheraton New Orleans Hotel. The parking is private and on-site, making it convenient for guests. Additionally, parking reservation is not required. Please note that there is a fee of $42 per day for parking.
How much does a stay at Sheraton New Orleans Hotel cost?
At Sheraton New Orleans Hotel, prices have a starting point of $116. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.
Which room categories can I book at Sheraton New Orleans Hotel?
The Sheraton New Orleans Hotel offers a variety of room types including Traditional King Rooms, Club Level Rooms, City View Rooms, Deluxe King Rooms, Governor's Suites, Executive Suites, and Traditional Double Rooms. All rooms are non-smoking and have a size of 344 sqft, with some exceptions such as the Governor's Suite which is 667 sqft. The rooms can accommodate different numbers of adults and children, and the bed sizes range from King size beds to Double beds.
Which amenities can guests enjoy at Sheraton New Orleans Hotel?
Guests staying at the Sheraton New Orleans Hotel can spend their time enjoying the leisure amenities provided. They can relax by the outdoor swimming pool and make use of the beach chairs/loungers. Live music and performances are offered to entertain guests. The hotel also has a bar where guests can unwind and enjoy a drink.
For those looking to stay active, the hotel offers a fitness center where guests can exercise. Additionally, there is a business center for guests who need to attend to work matters.
In terms of dining options, there is the Roux Bistro, which is temporarily closed, offering traditional CajunCreole cuisine. Guests can also grab a cup of coffee at the Starbucks on site, which serves American cuisine.
Furthermore, the hotel offers bicycle rental for guests who want to explore their surroundings and executive lounge access for added comfort and convenience.
Can guests use a pool at Sheraton New Orleans Hotel?
The Sheraton New Orleans Hotel has one pool available. The pool is located outdoors and is open all season. However, it is restricted to adults only. Additionally, it features a rooftop setting.
Is there an in-house restaurant at Sheraton New Orleans Hotel?
Yes, the Sheraton New Orleans Hotel does have on-site restaurants. The main restaurant, Roux Bistro, is temporarily closed. They also have a Starbucks on-site, which offers American cuisine.
Does Sheraton New Orleans Hotel accept credit cards?
No, Sheraton New Orleans Hotel does not accept cash. However, they accept various credit cards including Diners Club, Mastercard, American Express, JCB, Visa, Discover, and UnionPay.
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