Hyatt House Boston/Burlington

The room was big and very comfortable, actually it was two rooms plus a kitchen area. The bed was very comfortable. The shower was fabulous. The breakfast buffet was not fancy but was very nice and plentiful. It was all just super relaxing and exceptionally clean and nice. I wouldn't normally pay as much money for a hotel room, but I don't regret a cent of it. The staff were also extremely friendly, nothing felt forced. We didn't end up using the pool or gym, if there had been more time we would have loved that, too. The location was central to the activities we had planned for the weekend, so that was a plus as well.

What could have been better? I really can't think of anything except if the rates were lower, I would have happily stayed a further night or two! Next time we want to splurge, I wouldn't hesitate to book rooms here again.

I liked their rooms they are a hotel apartment with a little kitchen very handy a stove oven big fridge microwave sink superb. Stayed there for 12 days with my family amazing. I thought it was near the city center though but it’s minutes from Burlington mall good shopping. They have an amazing daily shuttle that takes you to and fro an 8 mile radius. Amazing staff always friendly greeting you every time u walk past. Good breakfast daily. Good laundry facilities at a very low cost downstairs. I really appreciate and enjoyed my stay Karen . Zimbabwe

Nothing to dislike it’s like home away from home

The hotel couldn’t be in a better location. Shopping in the next plaza over, great restaurants, easy on/off the highway but secluded enough to be very quiet in the evening. The hotel Staff were extremely welcoming and informative and very happy to help in anyway they could; be it directions, recommendations or to provide Guests with anything they could have needed. The entire hotel is kept very clean and tidy and the rooms had everything you could think of that you may need. Breakfast options were excellent and no need to check-out until Noon!

There wasn’t anything we didn’t like, but if there was something I could recommend to improve a Guests stay it would be to add the amenity of a hot tub or spa!

Front desk staff courteous, helpful & friendly. Always there to help. Nice clean, spacious room. Comfortable beds and quiet atmosphere.

I did not like or appreciate paying $10 to Park my car at the hotel property per day. That was a big negative for me. I was uncomfortable that people were in the breakfast room filling up grocery bags with food and seen heading out the door. That should have been monitored. Food shouldn't be allowed being taken out of the room.

excellent location for sight seeing and exploring the area. you can drive to the red line alewife station if you want to go into Boston for a day, but also close to many other attractions. only ten minutes from Lexington. the two bedroom king suite was perfect for a family with little kids. we also loved having a fully functional kitchen for meals, though the breakfast provided by the hotel in the mornings was excellent and one less thing to worry about. very clean. staff very responsive and helpful with any questions or needs. worth the money.

Everything was clean. Beds were comfy. The pool and the breakfast were nice. The kitchen had everything we needed to heat up food. There were ample grassy areas for our dog.

The room did have a bit of an odor when we walk in. The parking app requires a person to allow them access to their phone’s analytics, operating system and broad use of their personal data. Guests should be able to pay for parking with cash or credit card.

I stayed with my husband and two kids. We were looking for a hotel that had a pool and we liked this one not only for that but also because the room had a kitchen. When you are with kids, I found that so helpful! Overall, the room was clean , big space. We asked for a room looking the pool and we got it. Big windows, Big bathroom. Comfortable king bed and living room with sofa bed. Breakfast was good. I like the idea they have bbq area next to the pool.

I would have prefer to stay in a room with two queen beds. The mattress that comes in the sofa bed is very uncomfortable. After two nights my back was hurting very much. Also within the three days we staid, housekeeping never did the beds. We had to ask for towel change.

The size of the room was excellent. Area hotel is in was good. Water was nice and hot. Full kitchen was spacious and well equipped.

The walls were thin. Could hear every noise. AC was loud. Fridge was very loud. Elevator was slow. Laundry had a washer that didn’t work. The dryers didn’t show amount of time and no medium heat setting. ATM was out of service. Water pressure from shower was lacking. Limited tv channels

The rooms were beautiful and so spacious having two bedrooms& two bathrooms! Having a full kitchen set up was awesome! The patio area was so cute and enjoyable in the fall weather!

We only stayed for 2 nights, I wish housekeeping had checked our trash cans after the first night, not sure if I was suppose to ask for a service or not wasn't a huge deal whatsoever, but just wanted to throw that out there

Communication between guests & staff was lacking clarity. Major disconnect re housekeeping service. We were told upon check-in housekeeping would service our room on 3rd day. No mention this service had to be requested. Only after inquiring why we didn't receive the expected service did we learn it had to be requested. Once requested still didn't receive the service because the staff member neglected to write it into the "book". FINALLY received service on our final day of six.