Element Reno Experience District0

Check in experience with the friendly and polite staff was really welcoming. Spacious studio with 2 queen bed and 1 double sofa bed, we slept 6 people. Perfect for 4 people, 6 people to share a bathroom is an issue. The kitchnette is very convenient with a sink and basic equipment. Comfy beds Hotel style lobby is high class. Breakfast was a real 5 stars quality - excellent variety of food & very delicious, good services, good seating space. A special compliment to Suzie, the kitchen lady who prepared hot crepes, she served every customer with great patience and nice manner. Excellent location, 2 blocks away from casinos and restaurants area. Secure parking next to hotel. Need to pay US$10 for parking. Will definitely come back. Highly recommend.

Nothing

Breakfast was fantastic and the location was great. It was also very quiet and clean.

The property is listed as "dog friendly" which it was, but that was in name only. Aside from the the small grass area outside of the entrance with poop bags, there was nothing for dogs. I know this is not a dog themes hotel, but if you list yourself as dog friendly, at least provide a water dish, or a dog bed, or treats. Especially if you charge people extra for having a pet, which btw wasn't listed as an extra charge in their listing here.

A nice new hotel with a great breakfast and accommodating & friendly staff. Pro-tip, get a room that faces north for a better night sleep. The kitchenette, bathroom and living space were all beyond our expectations

Had to switch room 3 times do to the road noise level. The windows are pretty thin so you hear everything. But the staff was super nice, and said this has been a problem.

The Hotel itself is splendid and very clean The staff at the front desk extremely welcoming and helpful. My requests from room service were taking care in 5 minutes. The room are very specious, clean , bed are confortable. I only slept one night coming from Las Vegas but after dropping the family at the hotel I went to get food 9 pm and I still had choices around the area.

Very clean room, comfortable bed and bedsheets, excellent breakfast.

Having a toilet in the pool area so you don't have to go back to your hotel room if you need to use the bathroom.

Location. New area. Upscale up and coming area. Walk to sprouts and dining. Beautiful decor. Great breakfast. Super friendly staff. Nice bar and food option on site.

It is a little bit noisy as you can hear the traffic at least from our side. Worth the view though. Beautiful mountain view.

Excellent customer service! Staff was accommodating and friendly. Breakfast was included and they had happy hour offerings.

Pull out couch was very uncomfortable.

Nice bed

I could not believe that they did not have a grab bar in the shower! Also, the shortest path from the garage goes to a door that is LOCKED at night, the path is NOT covered, and the path is not smooth for rolling your suitcase. Planned for looks and not utility or convenience.

Location is very conveniently located. Hotel was super clean and welcoming.

The shower could’ve been built better. Some water was leaking out of the door and the drain in the shower wasn’t the most efficient either. The mattress was comfortable but the sheets / blanket were a but stiff and noisy to move around in.

the beds were very comfortable rooms are spacious and the shower was nice and hot

I wasn’t a fan of the breakfast, the location is ok was a little hard to navigate to find the parking once you parked the elevators were not working carrying all the luggage up and down the stairs wasn’t ideal