Hampton Inn Hendersonville

We stayed the first night of our stay at another hotel that was not the Hamptons, and the beds were very very bad. So we had to fine another hotel. The only other hotel that was available was the Hampton well we tried it and it was wonderful. The staff was great, check-in was easy and the beds were great. We loved it. The other problem we had was we had a cat and she goes everywhere with us, that is why we choose the first hotel because we thought there wasn't any other hotel that allowed pets, well the Hampton does. So from now on we will choose the Hampton's to stay in.

Costumer service was okay, but the breakfast lady was amazing she made it all worth it fantastic!! I would come back she made me feel like I was home!

I expected the rooms to be a little bigger, rooms we're definitely too small!! The gym doesn't really have much options when working out, the pool had a lot of chlorine in it I wanted to get in but unfortunately as soon as I tested the water with my hand it had a strong chlorine smell. Rooms definitely need updating.

The location was great. All staff I encountered were extremely friendly. The breakfast was one of the best I have had during a hotel stay. Hand sanitizer was available, hot items tasted great, lots of choices helped covered everyone's wants for breakfast. I loved that our double queen bed room had towels for 4 unlike some hotels where I have had to ask for more right off the bat. (A room with accomodations for 4, should have towels, etc for 4 people.) Loved that the beds were queen not full. Room was clean and fit our needs. Pool was small but great and the towels available at the pool was a bonus.

The only thing I did not prefer during our stay is a matter of personal preference. I thought the mattress was not firm enough, although it did not bother anyone else in my party. Another thing is with the Covid restrictions lessening, maybe clarifying that there will or will not be daily room cleaning upon check in. Our stay was 2 nights, so it was not a bother to get fresh towels, trash bags, etc from housekeeping. Plus they were so nice. Just if we had stayed longer, that would be nice to know up front so you can plan accordingly.

The property was close to shopping, restaurants, sights and the interstate. It was very clean and well appointed. The staff was very friendly and accommodating. The bed was comfortable and the room was clean and fresh smelling. The breakfast each morning was good. I would recommend this property.

I can’t think of anything I didn’t like.

The breakfast was good. A good selection to choose from. The location was good.

I'm a Pepsi drinker so having the option of Pepsi products in the vending machines as well as the coke products would have been nice.

Pleasant desk staff, free breakfast was ok. The room was a double queen, comfortable for a hotel. May seem silly to some, but the room had no odd smells.I was glad for the USB outlet. Ordered food delivered, and front desk called up first to confirm.

Check in/out was smooth. Booking was easy. Appreciated the recommendations by staff for places to eat nearby. Visited local steak place and it was well worth it. Person at breakfast really took her job seriously and wanted to serve patrons well.

Beds were not as comfortable as I would have hoped. Air conditioning unit worked, but marginally...pretty loud.

The window shade in room was torn, and did not hang straight. It made a very bad 1st impression, however the room was very clean. The front office staff were very nice and good. The maintenance man was especially helpful , nice and straightened the shade.

Breakfast and the hostess are delightful! Appreciated the bottled water!

Rooms are very nice. The only complaint is the bed mattress. Too soft & uncomfortable. The cleanliness, warm friendly service and central location make it great for me! (My back disagrees.)

The staff at this hotel went above and beyond. We had requested a crib in our room but when we arrived there was a roll away bed. I called the front desk and within minutes we had the roll away exchanged for a crib. Also, the front desk person in the evening was so kind to open the breakfast area to get some milk for my kids to have with their dinner! The breakfast was well run and we were the only people in the pool when we used it! All in all, great stay! Highly recommend!