Holiday Inn Express Hotel & Suites Pittsburgh-South Side, an IHG Hotel

The bed was fabulously comfortable and I'm so very happy when the TV is either a smart tv that's easy to connect to and doesn't require some paid app or something or it's easily connectable via an HDMI cord! Also like that there was a fridge and microwave in the room. Sadly I slept in too late for breakfast and never had time to get in the pool. The manager that was on duty when it was time for me to check out was so kind and patient giving me a very generous late check out as I was trying to come up with funds to stay another night and I wish I had gotten her name cause she was deserving of pat on the back for sure! Shorter stylish black lady probably about 50yrs old.

The ac in the room was pretty weak and didn't get very cold either and that was the main reason for the stay as my power was out at my house and I have an elderly dog who needs it. Also the finishes and fixtures in the room were becoming a bit weathered. The microwave that I mentioned above was filled with a glacier and seemed to only be getting it's coldness from that glacier. The coffee in the room was putrid probably mainly because it had such sad and cheap fixings for it. I forget what all the listing said the room had but one thing I know for sure was that it was listed as "pet friendly" which I was notified by management that it in fact is NOT pet friendly.

Location was Perfect! Staff was incredibly Amazing! Shout out to Tiffany, she was ⭐⭐⭐⭐⭐ You rock lady!! Perfect location for our Bachelorette party stay for the entire weekend!

Left elevator was not working properly we got sketched out and almost stuck a couple times Then it went Completely down and catching the elevator was a Very Long Wait when checking out... Other than that This hotel and Staff were Absolutely Amazing! Will Definitely be back and Definitely recommend!

Spacious, comfortable, clean room. The free breakfast was very good. Very pleased that they still refreshed the room after our first night.

Room air conditioner may not have been operating properly. The room was a bit stuffy. But it wasn't bad enough to complain about during our stay. We did let them know at checkout so they could have someone check it.

Easy to get to hotel. Parking behind hotel was good. Nice free breakfast including, bacon & sausage, eggs, Danish, cereal, toast & fruit. Nice frig/ microwave & sink in room, Nice room size & comfy bed. Each side of bed has a small lite to read so not to disturb your spouse. Staff very nice. I would stay here again

The window drapes were hanging on one side & my husband hooked them back up, the shower curtain didn't close properly.

The hotel staff was very friendly. Nice, large, and well-equipped room. Tasty breakfasts. The hotel is far from Down Town, but it is accessible by bus (a few minutes) or on foot (approx. 20 min.).

There was a problem with air circulation in the room (presumably temporary). The hotel does not issue an invoice when the booking is made through Booking.com.

The food was great, the location worked out very well. The rooms were very nice and the staff was very kind and available.

We had to switch rooms because our first room smelled like cigarette smoke but the staff were able to help with that. It was also disturbing to have the elevators not fully operational.

The room was very comfortable and clean. We had 2 beds in room plus sleeper sofa and it was not crowded. Additional blankets and towels are available upon request.The room had spot lights which were very convenient for the family . The bathroom was spacious and had plenty of shower gel, shampoo and conditioner. Excellent staff in the lobby, very attentive and accommodating. Plenty of parking space at the property but it's additional $22/day. The location was excellent as we were close to Carson street with all restorants and bars.

Just the price. I felt it could have been better. Had Kureg in the room but only decaf capsules 🙁

Location is just off the 10th street bridge out of the city. Lots of places to eat,drink and shop on Carson street which is a short block up 10th street. City is just a short drive across bridge. Hotel beds were totally comfortable!! My double queen room was so nice, we had a little kitchenette (fridge, microwave,coffee pot and dish sink. We had a small living room space with sofa, coffee table and bench and then the large bedroom area! Would recommended this hotel highly. Pool and workout area are really nice too. Staff very pleasant. Hot breakfast in morning was good too! Private gated lot in rear.

Out front on sidewalk area was littered badly and the smokers hung out there too. Parking lot opens in morning for staff of mental health building behind parking lot to use.

Hotel staff was very curtious and kind. I was in Pittsburg for a lung transplant evaluation and desk clerk inquired everyday about my condition.

Ended up finishing a day early and just feel hotel could have worked with me on my last day stay considering when the time comes for my transplant we will be booking 3 rooms for an extended stay.

The room was very nice and beds were comfy! Gladys at the front desk was so nice and accommodating! The breakfast was very good along with location. We enjoyed the close proximity to bars and restaurants. Staff was also very friendly and everything was clean.

I wish breakfast ended at 10am instead of 9. I wanted to sleep in and have breakfast too! I also wish parking wasn't an additional $22 a night; I felt that was a steep price to pay in addition to the room.