Hampton Inn Austin Oak Hill

I requested two room on the same floor because we were traveling with my 87 year old mother. I made the request on April 9th 20 days before our arrival. Upon arrival they said they were full and could not get two rooms on the same floor but my mom could change rooms the following night if she wanted to. She ended up just staying in the same room all three nights. It is a little hard to believe their system would not put two rooms at 3 nights each over $1000 reservation over all the single room one night stays.

The hotel layout was simple and efficient and made sense (I get lost a decent amount in hotels), the room was huge and clean, the staff was super friendly and competent and all around lovely. Our 2 year old daughter ADORDED everything (the room, the rolling chair, the A/C unit, the bathtub, the window, the breakfast, the hallway, the BIG bed she got to share with Mom & Dad… etc lol) which made it even more special!

The road construction - but that’s not the property’s fault.

The location was excellent. It was close to Austin while being away from traffic and hustle, it was also near really great restaurants.

The walls are extremely thin and you could hear the people next door all night long. We were 2 doors down from the elevator, and you could hear the dings from the elevator when the TV was off which was very annoying.

The safety measures they take in the evening were spectacular. I was worried about the location because of all the construction but as soon as you entered the building you completely forgot there is an outside world.

The breakfast potatoes and murky pool were not the best, that being said these are usually not the highest on my list when traveling.

the hotel is clean, comfortable beds, nice pool area. pretty quiet even though there is construction in the front.

the staff was difficult to get answers from. I just needed to check out a day early and they said they couldn’t help me. the agent at booking.com had to contact them several times for an answer and I was staying in the hotel. never saw that before.

The breakfast didn’t look great so we left instead. The location is far out from city centre but we used at arrival night pit stop. The room was big and clean. Quiet room.

Breakfast is not great at all but complimentary so your choice whether to stay and eat.

front desk, especially Ashley, was great. Bed was super comfortable. Breakfast was quite good and had different options every day. The gym was well-equipped with new machines.

Towels could be a little softer.

It was a lovely facility that will only improve when the highway construction in front of the hotel are finished. It was the only location close to our daughter and grandsons and they suggested it to us for our brief visit. Yes, we would happily stay there again.

I was happy with everything.

Great location, clean and friendly staff.

Owner could have spent more on the bathrooms. Many of the newer Hampton Inns have nicer showers and counter tops in the bathroom.

It is a great location but off the street and quiet and restful

Difficult to access due to road construction, challenging intersecting roads and land in front has bulldozers active all day and staff have no idea what’s going on. Next year access should be great