Holiday Inn Express & Suites Houston South - Near Pearland, an IHG Hotel

Property was clean and well lit so we felt safe.

The fire alarm went off at around 2 am and everyone had to evacuate. not too much of a bother since we were still up at the time but most other people were outside in their pajamas. Also, the keys for the rooms kept deactivating so we had to go downstairs multiple times to get the keys reset. We were then told that for some reason, any type of metal easily messes up the card configuration (the chip on any debit/credit card could cause this) which was a bit inconvenient since naturally, a card goes into my wallet.

Everything was exceptionally clean and tidy and our stay was extremely comfortable. My husband said they had the best continental breakfast he has had here in the us. We were on the first floor and were offered to change it upon check-in but it was actually pretty amazing to have a room right next to breakfast. It was also very quiet in the room. There are a lot of u-turns to get back to the hotel. :D

No complaints!

Love location, close to everything

Staff could have been more professional. Need hotter water. Nothing like a good hot shower after a long drive

The facility appears to be well taken care of and clean. The breakfast offered a good variety of options. And the food was good. The staff I interacted with were friendly and attentive, especially the gentleman at check-in. He was very polite, professional and welcoming.

While this is not related to the facility purse, the last night was not the best given the loud and chaotic individuals in the next room were upon their arrival, 10:47pm, and for quite some time there after.

Location was convenient for my purposes. Breakfast was okay.

Room was close to stair exit. Every time someone used it, door would slam shut... especially annoying when I was trying to sleep.

Breakfast was good. Thanks for free continental. Good coffee as well. Bombshell restaurant was conveniently adjacent property.

There was a light that flickered all night outside our window at the time that even thru closed curtain we dealt with but not too bad.

The property’s location was good. The staff was amazing !

The beds were a little uncomfortable, the sheets should have been changed instead of just remaking the bed with old sheets !

cleanliness especially in the rooms amenities… breakfast was fantastic

the elevator is outdated and the area looks horrible… they can knock off the wall and update the area. otherwise, everything else was superb

the comfort of the bed, food and hospitality

the elevator was scary and when I went into my room it had this smell that was bad. I asked the housekeeper to freshen it up and they didn’t

I had a wonderful stay. My room was very clean upon arrival. Housekeeping came by daily. The bathroom was large. The bed was very comfortable. My room was spacious.

The staff members didn’t tell you about the hotel having a Continental breakfast, that’s included with your stay.