Hampton Inn and Suites by Hilton McKinney

My husband works for an AMAZING company that takes very good care of him, especially when he works long distances from home. His company had booked a what was suppose to be a nice ‘hotel’ via online pictures (which were extremely deceiving) turned out to be one of the most unappealing, literally trashy (trash blowing in the driveway) was a motel. As we entered the motel, we requested to see the room and upon walking into the room, we immediately left due to the smell being so overwhelming with a mildew smell, etc. I searched nearby hotels and we had decided to try our luck with staying at the Hampton. All I can say is WOW!!!! Not only was the gentleman who checked us in extremely professional, and with telling him our little experience we had just encountered, the room we were placed in was fantastically HUGE and soooooooo clean. I do not sleep well at night because of severe insomnia, the bed was so comfortable I literally went to sleep so fast I don’t even remember falling asleep. When checking out the next morning, the beautiful lady was so kind and asked how our stay was. I can not say enough wonderful things about this hotel. From the staff to the amazingly clean, comfortable, quiet room. It was so great that my husband and I decided to stay a second night paying from our own pocket book.

There is absolutely nothing I can say negative about this hotel!!

I liked the cleanliness of the hotel and the bathroom was spotless I appreciate that they accepted dogs. They charged quite a bit in my opinion for my dogs but not many hotels, especially nice ones, will accept dogs.

I did think that $25 a dog for my 2 dogs who are under 13lbs excessive. I understand that cleaning up after dogs if they urinate or deficate in a room and it isn't cleaned by the owners is possibly hard to clean up without residue. I am not one of those owners and my dogs are well trained.

excellent location with lots of little eateries and the complimentary breakfast is exceptional.

I stay at this hotel once a month and I really don’t have any complaints.

it was located near Baylor Scott & White hospital. We liked Jorge at the desk. He was kind and polite and tried to help us navigate through the terrible service we received from Booking.com.

It was a little dated and dirty.

I loved the comfortability of the rooms.Breakfast was so good and the staff were professional and friendly.

The pool was a little dirty at first glance.When we went back to see if it was cleaned,possibly alot of people had just swam before we saw it,it was not.

The staff was apologizing, but no discount for the house keeping i had to do.

The bathroom tube could have been cleaner, an one of the beds sheets wasn't clean I had to ask for sheets to change myself. I didn't care for the boiled eggs at breakfast.

The receptionist at checkin was super friendly and very accommodating. She pickup on my anxiety about Covid and the use of the elevator and found me a room on the first floor. I didn’t get her name but she is originally from Louisiana and has a big rock on her hand.

Clean and friendly

Wi-Fi access was not good at all

Breakfast was good and staff friendly. Clean room.

The barn door that covered the bathroom doorway and closet doorway. It didn't cover the doorway completely.