Home2 Suites By Hilton San Antonio Riverwalk

The stay was fine. The hotel itself was beautiful. Loved that it was right on the Riverwalk! Wish we could have stayed longer to enjoy that part of it. The staff was very friendly and helpful.

We had no choice but to pay for parking or valet. There was lots of construction going on so the hotel was hard to get to and for someone who has never been before it was very stressful. Did not have any complementary toiletries ie: toothbrush, comb, etc so if you forgot anything you would just have to wait to go buy it. I have never had any hotel not have anything even really cheap ones.

The pool was so warm! Spacious room and comfy beds. The gym was supplied with high end machines and equipment. Excellent location.

The amount of single use plastic and polystyrene at breakfast was grotesque. This is a high quality hotel with lots of high end features and the enjoyment of breakfast was significantly reduced by not only using the disposal items but seeing the magnitude of waste generated daily. The valet parking is ~$45/day with no other options at the hotel for self parking. I parked for $15/day in a locked multistory covered lot close by. This was a frustrating extra step. Why not just provide affordable on site self parking.

The room was spacious and comfortable. The air conditioning worked great! The lobby and common areas were clean and pretty. The location of the hotel was great for what we needed, but construction made it difficult to access the Riverwalk (not the hotel's fault).

The staff was misleading at check-in indicating that we had a room with a view. Our view was of construction across the street. The overnight clerk was rude and disrespectful to the point where she actually threatened to kick us out of the hotel when we were re-entering after a night on the Riverwalk. Having a prepackaged breakfast was disappointing. I would have rather had a cafeteria-type setup where I could choose the items I'd like packed up. The valet parking was accommodating, but rather expensive. We simply parked for our entire stay and did not get the car back out until the end of our long weekend trip. I would rather have paid a lower flat rate and extra charges if I needed my car brought back during my stay.

Our room was very roomy. The beds were comfortable. The breakfast room was wonderful, with great selections on both sides. The view of the Riverwalk was excellent. The pool is on the rooftop, also overlooking the Riverwalk.

When we arrived, our toilet didn't flush. We called the front desk, and we were told they were doing something with the pipes. But it took a while before we could flush. We needed sheets for the sofa bed and other supplies, but had to call several times before getting what we needed. Parking was $47 a night.

Perfect location! Quiet end of the Riverwalk but walkability was great. Room was a great size for our big family & we loved the large fridge and real dishes. Beautiful hotel and the pool area was dreamy. Gorgeous views at breakfast while eating and was provided large variety of options daily. The 24 hour tea & coffee came in handy. The key coded elevators & pool on the second floor made us feel so safe. Staff was so friendly & accommodating. Everyone made you feel welcome. We will tell all of our friends & we will be back

Not a single thing.

Breakfast was delicious and love the variety every day they had different options. The waffle 🧇 machine was my kids favorite 😻 location was perfect 😍 had access to the river walk 👏 it was a great experience 🙏🏻

Maybe a bigger pool , it was always busy but cute 🥰 it is a kids safe pool only 3ft deep it worked perfect for us because we have little kids. But maybe a 2nd pool would be a good option. We did like the pool very convenient for us for our kids. Kids loved it 🥰

Some things i really liked was the house keeping for the hotel because they cleand the room and even left extras in there.

We did not like that the Hotel did not have its own parking garage in the location . Valet parking felt forced to pay because we did not have another choice , we were told the parking spaces were 3 blocks away from the hotel had we wanted to park our vehicle ourself .

This was my family's first trip! Even with 3 crazy kids, everything was wonderful! There were a few tiny things that were disappointing, but over all great stay! Staff was kind and courteous, room was immaculate, entrance to the Riverwalk was quiet and beautiful (it was like walking into another world compared to the street view of the hotel), and the variety at breakfast was awesome!

I wish the room had a bathtub. At breakfast even if you arrived at 6 or so, some of the "hot food" was cold or dried out and hard.

Breakfast was big and had a lot of variety. The location was perfect. On the river and close to everything but still quiet and beautiful. The pool was perfect and the rooms were a great size and had lots of things we needed. We loved the location and ease of getting to the river walk.

The only downside was the beds. It was very uncomfortable and almost felt like it was sloped inward. I don’t know if both beds were the same. But the one we slept it was very uncomfortable.

Everything was very close and liked how the river walk was easy access. Great breakfast and the staff was very friendly.

I got confirmation that we were going to have a bathtub. We have a special needs child and a bathtub was a must, I received an email from the hotel confirming. Once we checked in, front desk told us that they dont have any bathtubs at all in the rooms, only stand-alone showers.