Comfort Suites Old Town Spring

The property is exceptionally clean, 5 stars for cleanliness. The king suite is huge, perfect for my family of 4. The pool was very clean. However, Booking.com lists a hot tub on the property and it is cemented over. I choose properties based on them having a hot tub, so that was disappointing and needs to be fixed on the booking site. Overall, this property is exceptionally clean and a great value for the price.

We travel as a family and being protective of my family, there were a number of sketchy characters in the surrounding rooms. However, I understand this is a very affordable hotel and great quality for the price, so the low price will bring in a range of guests and that may just be part of the “cost” of staying here. The actual facility is exceptionally clean and well run. There were definitely some drugs and drug users on property though and that brought down the enjoyment of our stay.

We were down for my nephew's graduation. The location was perfect.... The staff was very friendly and helpful. I will most definitely stay here again.

The room was a handicap room, I loved the space and the staff was willing to give me another room. I don't like handicap rooms because thanks to the good Lord, I don't have any handicaps. Just wished I could have had the same space without all of the accommodations for a handicap person.

It was close to where I was going. Very convenient and cozy

Manager had a slight attitude when checking in. But she did not intimidate me. So I laughed it off. But can tell she does that often to people. She did not ruin my stay. Also toilet quit flushing day of checkout. Hope they got it fixed. We did not leave a mess, but just stopped flushing for sone odd reason.

Location next to Splashtown and Mercer Botanic Garden, so stayed here for a night. Room was spacious and breakfast was full service (waffles, egg, sausage, etc.). But best part was the staff and their level of service. I wish I got her name, but I asked if they had ice cream which they didn't have, so before I could take a trip to the local Walmart to make the kids happy, she provided two popsicles from her personal collection to make sure I didn't need to leave in the middle of the night. What service!

Loved how spacious the room was. I also loved that the facility was not pet friendly because my family has really bad allergies. its hard to find nice clean hotels with affordable rates that doesn't accept pets. We visit Texas about 4-5 times a year and this will be our go to place to stay.

Clean facility. Quiet. Comfy beds. Breakfast offered many choices.

If 4 people are booked in a room, there should be 4 sets of towels. I hate having to go beg for another towel set every single time we stay at ANY hotel.

The room was comfortable and clean. Quick check in and staff were wonderful.

The rocking toilet, lol. We inform management of the issue. Honestly, it was the gym next to the room. You could hear children playing in there.

Location very easy to get to. Room was very clean with plenty of amenities, sufficient lighting, and plugs for electronics. Continental breakfast was good. Had everything I needed, cereal, egg patties, biscuits with gravy, pastries, waffles if you wanted them, and coffee , tea, and juice.

Everything was ok. Just a few negatives. We had knats in the sink. And we had some guests who were in and out there room seriously the whole night.. Other than Everything was good

Just a few negatives. We had knats in the sink. And we had some guests who were in and out there room seriously the whole night.. Other than Everything was good. No continental breakfast because of Covid😔😔😔

The staff was great and it was very clean. And the bed was very comfortable.

Your breakfast hours are not very good for travelers who check-in late and want to sleep in. At least have hot coffee available.