Fairfield Inn & Suites by Marriott Chesapeake Suffolk

I am so glad we chose to stay at the Fairfield Inn on our way to the beach. The staff could not have been nicer and our room was large and clean. We do not eat breakfast at hotels because it is usually a poor Choice of rather bad food. But, the Fairfield Inn had one of the best breakfasts we have had at a hotel. The area was very clean, the food was hot and plentiful, and the coffee tasted great. Also, the women preparing everything were so helpful and friendly. What a nice place to stay!

The refrigerator in our room froze our food

Location was excellent for us as it was only 5 min. from our VA. family. The breakfast selection was great & we enjoyed it

Just had a bit of an issue at breakfast one morning with the staff allowing an apparently indigent individual literally fill his backpack with enough food for several people, along with emptying the juice container using several coffee cups as well as filling several paper plates with bacon, eggs, etc. It is sad & I guess the Inn could be complimented on helping such persons but it was a distraction for those enjoying breakfast

Upon arrival, we were warmly greeted and genuinely felt appreciated. Check in was super easy, and the lady helping us even made it a point to not say our room number out loud as there were other guests nearby which I thought was an amazing touch and made me feel even better. We got to our room and it was so spacious. The beds were beyond comfortable. Got up the next morning to a great breakfast in the lobby. It was nice to see the staff continually checking the food and making sure everything was coming out fresh. They were all super friendly and made getting up early worth it. Wish we had stayed longer to take advantage of the pool but all in all, great experience and we will definitely be back.

Paint was peeling in the bathrooms on all walls. Not sure if due to remodel or general moisture in the air.

Location was perfect and close to major roads that made getting around great. Breakfast was good and fresh. The staff was friendly and helpful to all my questions. The room was clean and comfortable. The mini gym was just what I needed to stick to my workout routine.

There is not much to say I didn't like. The only issue would be the allowance of smoking near the entrance. It would have been preferred to have a designated area away from the main entrance for the benefit of non-smokers and those with kids or breathing issues.

Breakfast was good.

1) When I pulled back the covers on one of the queen beds, I saw makeup on the fitted sheet near the upper left corner...YUK! 2)The pages in the room's Marriott brochure was grimy; (I put it on top of dirty sheet) 3)The bathroom counter was not visible clean 4) Lastl, but not least, the back of the bathroom door ( just above the handle to get out) was sticky...YUK

very clean, nice decor, wonderful desk in room, excellent pool, comfortable bed, above-average breakfast, no outside traffic noise, great gym equipment

TV service could be improved (some channels had issues playing and the TVs dim strangely sometimes), only one washer and dryer for the whole hotel (wasn’t an issue, but during a busy weekend it could be)

Staff and Management was very professional.The hotel was clean and the breakfast was Great!!!I came with my husband and kids.Will book again! I also want to recognize Tawanna,she is a Supervisor at the hotel.She was outstanding to me and my family!!!Thank you to all staff!!!The cook in the kitchen was so sweet to my family. We don't eat pork and she accommodated us.Thank you to ALL STAFF!!!

No complaints

Location and breakfast was very good. It was clean and desk clerks were helpful.

The brochure in the room stated they would replace towels every day if left on floor. That didn’t happen. We had to change rooms 2 times cause first had no heat and thermometer didn’t work after we waited on a no show maintenance for 10 minutes. The second room someone had been smoking in. But the 3rd room was a charm.

Everything from check-in to check out was made incredibly easy. We got up to our room and everything was so inviting. The room was spotless and the beds were so comfortable. Best night sleep in a long time. Breakfast spread was laid out very well and had all of the options. Overall great experience and should we ever find ourselves in the area again, we will be returning

The breakfast was great, they had so many good selections. The location was perfect for all the things we wanted to do. The staff was above professional and the rooms were a good size and very clean.

The linens on the bed were not all clean. The pillowcases had black stains on them.