Canopy By Hilton Washington DC The Wharf

Modern hotel, well organized and clean. Very nice location, lots of breakfast/dining facilities at walking distance. Capital Bikeshare just around the corner = your start to explore the city!

We booked this hotel being attracted by the rooftop bar, hoping for a nice view over the city after a long day of sightseeing, however >21 and our children of 17 and 20 were not allowed. So no rooftop bar, disappointing... Air-conditioning was noisy, the fan-speed did not switch to low when set... Limited choice for Breakfast and Dinner. Good to have enough alternatives...

Well. other than learning that the breakfast was roughly $34 with the tip after the reservation with booking.com indicated that I would be getting breakfast each morning for $15, I can't complain about the breakfast, although I would say that the quality was rather pedestrian. Also, when I told the front desk about the discrepancy and showed the confirmation email from booking.com, I was told it was something I had to resolve with them, and the hotel wasn't really interested in addressing it. Oh well, so much for customer service! On a more positive note, however, the pizza was outstanding, and I never expected to get that kind of quality from a hotel pizza. Great job on the pizza. I ate one two nights in a row. It was that good. The service in the dining room could use some coaching as it seemed rather lackadaisical, which is unfortunate. The staff were friendly, for the most part, but you aren't going to get many compliments when the basics just don't exist in terms of service.

The absence of a customer-centric atmosphere. Friendly staff is nice, but efficient staff is a much better equation when you are in the hospitality business.

Very good location for the wharf district, peaceful and less traffic. Good restaurants. Bed was comfortable, shower was great. Staff was very friendly and helpful.

Horrible elevator system, have to switch to get from ground entry to room and it's a new system where you enter your room in first, not in elevator, I would rather a normal elevator. Room was good but with pocket doors and farmhouse door it was not as functional, heavy doors and not good seal. With parking fee over $500 a night and definitely doesn't feel like a $500 a night room, maybe good price at $350 or so but seemed high price. Wharf area does have some good eating, but it seems like there was more coming soon than actually opened, so timing was off for getting some more eating and shopping options.

What a magnificent hotel!!! This was my 2nd time staying here and the 2nd exceeded the 1st. I believe it is because the 1st time staying, things were still being built/added to the wharf area. I would highly recommend this hotel for several reasons. One - the ambiance of the hotel and the room - very very clean and quiet. Two - the view from the room -- breathtaking. I elected to get the King Studio Suite with my 2nd visit and didn't get much rest because I couldn't stop looking out of the window at the panoramic view of Haines Point, Arlington (Crystal City), the 14th Street Bridge and even the Woodrow Wilson Bridge, and right outside the window - the beautiful pier and marina. Phenomenal views! Note: with my first visit, I stayed in the King Suite which is also very lovely and a bigger space (with a living room area and eating area). However, the views were not the same (just of the courtyard that's shared with the adjacent hotel). And there are restaurants and bars galore! Whiskey Charlie (small but decent bar/lounge) right upstairs (just be mindful there's not a lot of seating indoors and unfortunately, they were renovating the outdoor area (adding a retractable awning) so seats were limited), an oyster bar right next door and Starbucks. Great options in the hotel or within a few feet of the hotel. Everything is nearby in terms of food choices. Even a CVS is housed within a five-minute walk. Also, in my humble opinion, it is worth doing valet parking. And even the parking staff were very pleasant and just as accommodating as the hotel staff. HIGHLY recommend this hotel.

I wasn't particularly thrilled about having to catch 2 elevators each time I wanted to leave or return to the hotel. But for security sake, it probably is a good feature. The 1st elevator takes you from the ground level to either directly to the bar/lounge - Whiskey Charlie (I guess it's for those patrons that are not staying at the hotel or if you are, gives you speedy access directly to the bar/lounge from the ground floor) or the elevator will take you to the lobby/receptionist area only. You have to have hotel reservations to access the elevator above that level. Not the best option, but not a deal breaker at all.

Staff was friendly and very helpful. Services are great. Location is the best. A big variety of restaurants are just downstairs. Working distance to the tourist attractions. We had a water view room, the view was amazing with two sides of the room wall made by pure class window and automatic curtains.

Towel is very old, yellow and rough. They should provide paper and pen for convenience.

The location was fantastic - we could walk to the Tidal Basin to see the Cherry Blossoms, as well as to the Capitol. The property was new, modern and very clean. One of our favorite features were the floor to ceiling windows with a partial view of the river.

The only, and very minor, inconveniences were: 1) having to take two elevators whenever we wanted to go outside - one to the reception area and another one floor down to the street entrance (there are steps for that one floor down as well, but we had a stroller, so that was not an option) and 2) our bathroom did not have a door - there is a room separator between the space where the bed and tv are, and the entrance area + bathroom, but no lockable door for the bathroom.

The location is amazing and the breakfast was outstanding. The staff were accommodating and left us a bottle of champagne and nice note as it was our anniversary.

The rooms were beautiful but small. We were directly next to a room with a baby who cried the entire weekend. From this we discovered that the walls were extra thin and this did impact our ability to relax at some points. The room overall was very nice and we had great rest otherwise. It would have been nice to experience a suite but they were sold out at the time of purchase. I’m interested in whether sound would still be an issue in a bigger room.

Big, clean and very nice rooms. Located in a very nice neighbourhood. Buss stops very close, easy to go to the town!

When we checked in, the receptionist charged too much money from us eventhough we asked about it. She was also kinda rude. But when checking out, the receptionist was very great and helpfull, she noticed the overcharge & corrected it!

The hotel’s common areas and rooms were very clean! The room was spacious with a beautiful view. The restaurant, though underwhelming for atmosphere , had good food.

The elevators were a bit annoying , but I understand why they are as they are. The parking was very expensive, Hilton should compensate for some of the cost.

No breakfast at the Canopy. To busy sight seeing the Bible Museum and other attractions like: MLK Museum, The Lincoln Museum with viewing the national mall area. We always enjoy the waterfront to get a quick bite near the Canopy or in the Hotel.

No free breakfast. We do thank you for the quick cab service you guys have available for your guest to travel to the different attractions in the city of D.C.