The fact that my original room had issues was not so pleasing, But the speed that the staff relocated me to another room of equal size was brilliant. This also gave me a better view of town hall station and how it was illuminated of the night. Great photos. Due to this view the conditions outside were visible to you and dressing for condition's was made easy. I had one restless night, but the photos of town hall station and the surrounds because of it are priceless. Man thanks to the staff even on checking in or out early with the storage facility for your bags. I checked out at 8am and they held my bags for me until midday. Much appreciated.

The card greeting you telling customers to facilitate the cleaning staff to but full bin liners out the front of your door for retrieval, Not my best thoughts of such a fine establishment

This hotel is a short walk to Central Station to access the airport and half the price of the airport hotels. The bed was huge and very comfortable. The room was quite spacious, and we had no street or traffic noise for such a busy area.

Nothing. However, arriving outside of reception hours, we needed to phone a number (previously supplied) for access. You need to call once you're at the hotel entrance - not beforehand. We had a bit of a wait on the line because the information line was so busy then, but once you got to speak to someone, they were very helpful. You gain access to the lockbox to get the envelope containing your key and then they give you your room number. It was all very secure.

location for us was great. it was extremely quiet inside but super close to train and China town.

some things were just a bit strange, we put out towels which were wet and did not get new ones replaced. their policy is put rubbish I. bags in hallway and they take away. good Policybut it looked a bit messy with rubbish down the corridors.

Excellent rate and great location. Across from Central, within 10 minutes stroll to Haymarket, Chinatown and Darling Harbour. The room was basic but with everything you need for a comfortable stay. It was very clean, and the bed was super comfy. Staff were friendly, we would definitely come back.

Our aircon didnt work, lucky it wasnt any warmer as the windows dont open. The hotel is mainly for short stays i think as the rooms are not serviced, but it did not affect our stay at all as it was just one night, we were super happy with everything.

Excellent location of the hotel, Chinatown within walking distance, close to some great pubs and eateries. The room was good value for the money. Great Japanese air con, comfy bed and big modern TV. Mini bar was really mini but did the job. As others have noted, the bed is two singles stuck together but it's much better than you think it's going to be. Service from the reception is generally very good. I did have an issue but it was resolved well by the night manager. They are open 24 hours which is great for security. Speaking of which, they lock the doors at 9pm. Top marks.

Hallways a bit tatty with freyed carpet. There is a musky smell once you leave the lift. Speaking of which the lift does not inspire confidence. We were evacuated one night after someone was smoking/ vaping in the room. It was a shomozzle and we gathered in the lobby to get told off by the fire department. The showers are awful. Water pressure is non existant.

Hotel is in very good location being directly across from Central Station and on Railway Square also close to Haymarket Tram Stop. So trams, trains and buses are all close by. Also good for those who are willing to simply stroll from hotel location into central Sydney, for example, Circular Quay. It's a nice walk and different routes can also take you to other locations of interest.

I have now stayed at this property twice and accept the cost because of its convenient location. However, I think the buildind is starting to show some need of repair and refurbishment. I woke up one morning to find that there was no hot water and one of the lifts was out of service, on the day I arrived I had to report that the door closer of my room was broken. I consider that when big things like the hot water not working and lift being out happen similtaniously, this may be an indication that the property needs attention. As for the door closer in the room. Why didn't any of the staff report it?

No airs or graces, just a good, well priced hotel in a great location. Perfect for the single traveller who wants the basics but nothing lavish. Ideal for me. Reasonably priced too.

I wasn’t bothered but there was no housekeeping for my 5 nights. As somebody who doesn’t want or need it everyday anyway it was no big deal. When the rubbish bin was full I let them know and it was emptied. We were told of the no housekeeping on arrival so it was all accepted. The sink was a bit yucky, my only real issue with the room. Permanent scratches and stains that were a bit off putting when washing.

It was in a great location and was easily accessible. The handover of keys after hours and drop off before hours was extremely convenient. The room itself was simple, but had everything needed for a short stay!

The aircon wasn’t working as well as it should have, and the fan in the bathroom also wasn’t working which made the bathroom quite steamy and the whole room quite muggy and humid.

The WiFi was very good, the room was spacious, and the staff was very nice. They noticed that I missed a travel adapter for recharging my electric toothbrush and brought one for me to use. I didn't even have to ask for it! I arrived very early at the hotel. They kept my luggage while I visited the city and brought it into my room when in was ready. Everything is very easy to reach from the hotel, either by foot or by public transport.

Only one of the two elevators worked. It was not unusual to wait 5 minutes for the elevator to come. That's great for socializing with other guests, but can be frustrating when in a hurry. Very dirty windows, which is a shame considering the very nice view on the city from the upper floors. It's easy to put water everywhere in the bathroom when showering.

Location was amazing. Directly opposite central station and within walking distance from Chinatown. Very comfortable beds. Very quiet hotel. We were on the top floor so a great view. Staff were very friendly.

If you stayed longer than a night there was no daily service but staff provided tea, coffee, sugar etc as often as we liked. It seems petty, but the size of the cups provided annoyed me, they were tiny and only gave you a few mouthfuls. They were designed for coffee machines. An option of a bigger cup would have been nice. I ended up using takeaway cups.