Value for money and customer service. Check in was very smooth and the staff lady was incredibly helpful. She answered all questions I had and even changed my room as I had called earlier asking if the rooms had a microwave. The room was changed without my knowledge to include one and I greatly appreciated that. Parking is free on site though there aren't many spaces and no security cameras. Breakfast was included but left early so did not get to review. Air con is also very good in the room, it was 40 degrees outside and the second I walked into the room I cooled down. Good experience overall just wish that light turned off at night.

No free netflix. No hand wash soap in bathroom. The light outside door number 6 wouldn't turn off at night and the blinds don't close fully so we couldn't sleep. Also, other guests having bookings tried to get into my room at night twice due to the staff booking the same room for multiple people, this was not pleasant and could have ended badly.

The hotel is fine, affordable prices, and not far from the center - 15min with taxi, 25 min. with bus is 25 min. The room is big enough, the cleanliness is ok.

Of the dishes, we had 3 cups, 3 saucers, 1 knife and only 1 teaspoon (we missed that). On breakfast it's bad that rarely anyone comes, the milk was only in the fridge, and we needed it warm for the child, so we had to go to the room to heat the milk. 2 mornings before us, the guests used up a full milk, only a light milk was left, they also picked up all the apples, so we had no choice. There are no people to refill it when it is used up, and it was already used up around 8:30 a.m., breakfast lasts until 9:30 a.m.

Room Clean and tidy. Value if money, good location. very close to pubic transport. Bus stop walking distance and train station you still can access through bus or walking.

Car park very small, abit hard too get in and out especially for big SUV. Very challanging to get out from car park. Abit noisy at night when others room slam the doors, probably some kids did it, but it was a bit annoyed us inside the room while it was a rest time.

Definitely wasn't disappointed, I'd say its a good match of value for money spent. Nothing super fancy or anything but nice and exactly what I expected after checking out the photos and details before hand. The lil breakfast nook with some basic cereal, toast, butter, jam and tea or coffee was good to start the day until some bigger meals elsewhere.

Nothing specifically stands out as negative. Expected the sound proofing from the bathroom to the room to not be really good, and while we did get a wonky sink tap it still worked fine.

Breakfast was great! Simple, however more than enough. Maybe adding some more items would also be great. The room was clean, very friendly staff. Room was a little tight, in terms there was actually nowhere to sit and eat in the room. Apart from that, all good.

The Parking was extremely tight, especially if its a big car, light a light truck or SUV. I suggest, maybe have a few reserved parking spots/tickets for bigger vehicles to be able to park across the road.

Our flight delayed and had a late check in There was a number in reception and they came promptly Room was clean and we had everything we needed Beds were comfortable and breakfast consisting of toast and cereal enough to start your day. Was only minutes away from train station good location Overall I think was good value for money

It was clean and good for a quick stay. Facilities were pretty good. Close to location needed. Staff were wonderful, even though communication was brief. Carpet is nice and new.

Parking was a bit tight. Luckily we got in later and just used the public parking across the road. Few maintenance things, like the fan in the bathroom had lost its cover.

How close it is to the hospital, shops and public transport Clean, comfortable and the breakfast facilities are great Staff are friendly

Only thing I looked for was a tap to fill a water bottle Very minimal problem solved by purchasing my own bottle water

Breakfast was perfect. Facility was lacking in space but was set up in a good way.

I was in room 6.Out side Lighting was an issue. The outside light was on all night and the bill board with 2 lit up signs where on all night. The curtains in the room where thin sheets not heavy block out, which would have solved the problem. If I stay there again I will ask for another room other than number 6.

Easy walk to RNS Hospital. Superb service, earlier checkin. Free room upgrade. On-sitet free parking. Affordable restaurant next door. Easy walk to Crows Nest shops & food courts. Comfortable beds. HOT, full force shower. All facilities including toaster, jug, microwave. Highly recommend. Cosy Breakfast bar included.

No complaints at all.