Lovely helpful staff, beautiful setting. Great area to stay at, so close to the city and fabulous coffee & food options. Very clean and well appointed. Such a funky old style guest house, it had a great vibe.

Telstra phone service in the building was very poor, but the wifi worked well. I had to do online meetings & work, so the phone service was a bit of an issue. Some hanging space/hooks on the walls would have been a bit handy, as I was there for a few days & it would have been good to hang some clothes. There are no lifts, and 3 stories of stairs, it wasn't an issue for me, but may be if there was limited mobility - something to be expected in this style of accommodation..

The room was clean & comfortable. It is in a great location, close to public transport. Staff were friendly and helpful. They had our room ready earlier than the check in time which we really appreciated.

Our room faced the street so it was quite noisy particularly in the early morning when garbage trucks were doing the rounds. Also whenever someone walked up the internal stairs you could hear noise. This isnt the fault of the owners, it's just the location & the fact that it's an older building & not much sound proofing. The sliding door to the ensuite didn't shut properly & the vent above the the shower was dusty and needs cleaning.

The location was amazing, plenty of restaurants and shops within walking distance. Really easy to get into the city via train, again short walking distance away. The staff were really friendly and gave us suggestions about where to go while we were there.

Seems very petty but towels were a little hard on skin, and Wi-Fi not great. Other than that, everything was great for what we paid.

We are out of country travelers and could not be reached by phone or email while we were out due to lack of service, yet the staff was incredibly nice to us when we returned for our luggage and keys after office hours, and provided the keys and luggage. The rooms were comfortable and clean, and well decorated. The location was perfect as well. The staff was also extremely flexible when we asked if we could extend our stay by one more night, and the whole process was completed in less than 10 minutes.

Staff were helpful. The room met our needs with own bathroom, coffee/tea and beds were good. The location was perfect. Transport, dining, supplies and sightseeing all on our doorstep.

As has been mentioned before, the stairs are a bit narrow and it was tricky getting luggage up a few flights of stairs. But this is stated clearly when booking, so - suck it up or book somewhere else!

Maria is a fantastic host (note how I said host as though this was an airbnb! Cos it sure felt like so more than a regular hotel). She and her team made sure that we were comfortable and well settled into the neighbourhood. The room had everything we need and is clean and comfortable. I personally love the type of windows we had :) The location is great too, easy to walk to various places on our list and accessible by bus and just a walk away to the train station too.

Nothing I can think of but if we really have to pick, having to carry our luggage up and down to our room on the highest floor (3rd floor). Not so much of an issue for us really since it was only on the first and last day that we had to do so, it was a good arm workout anyway!

Good basic accommodation and nice clean sheets with easy access to all the places I wanted to visit. The staff were very friendly and helpful. Shower room/toilet was clean and nice and close to my room. That matters a lot to men of my age! Easy local access to supermarkets, cafes, laundry services, restaurants.

Had great difficulty getting the TV to work properly! But I didn't want to watch much TV anyway. I never thought to mention it to the staff and it may be that they could have fixed it. The wifi access was spotty, but to be fair, that may have been more a problem of my very old tablet that only seemed to work really well when I was close to a router when staying at a friends place some days later.

It’s in a pretty, tree lined street near a small supermarket and cafes. A fun (hilly) walk to the harbour through the botanical gardens or a cheap uber/taxi ride. Public transport close by as well. Compact but comfortable. Mostly quiet (a little street noise). Great communication from the staff.

Our loo seat needs replacing as it was broken but that’s an easy fix. Everything else was terrific.

The place was very close to King Cross station, which had connection to Town Hall and Circular Quay, Airport by metro and buses. Very good atmosphere around, lots of like-French restaurants, and lovely stores. Nice and safe environment, close to a very nice park and costal walk that ended in the Opera house. Very close to Woolies, Priceline, and also a Saturday market, among others (everything you could need was handy). Friendly and bilingual staff (Spanish/English).

Room was as expected. Two single beds and an En-suite bathroom. Very comfortable. The staff were fantastic. We needed a few things printed and the girls in the office were more than happy to do this for us. They were also very friendly and polite. A real credit to the hotel.

Nothing. It was as expected.