The accommodation was amazing, as a family we had the best time. The pools were great for our kids, very clean and well laid out. The apartment was spacious, clean, comfortable with plenty of room. I would recommend mirage to anyone especially with children. The staff were extremely helpful, friendly and very kind. Location was excellent, the beach was a 5 min walk. Walking distance to supermarkets, shops, coffee shops and bars. Overall we could not fault our stay. Thank you for helping us create such wonderful memories with our kids, we will definitely be back.

Nothing, it was all just as it should be!

We absolutely loved our stay at the Mirage! The apartment was massive and beautifully styled with everything we needed. The resort was a 8 min walk to the beach and shops. The pool is amazing! Master had a big comfortable bed. Loved that they had Foxtel on demand with movies. Perfect for family movie nights. Overall I was really impressed with the accommodation!

Bathrooms are dated and weren’t super clean, dusty and shower was a little grubby, definitely wasn’t cleaned/scrubbed recently particularly on the opposite side to shower- but it wasn’t so bad that it effected us. The resort really needs a vending machine or to sell basics. We were at the pool and really thirsty and couldn’t buy a drink- we had to walk to the bowling alley.

Second time visiting and it won't be our last. Great spacious rooms, fantastic pool & spa area. BBQs around resort were all clean & presentable, my teens made good use of the basketball & tennis courts when not at the pool or beach. Safe, secure, clean and tidy. Helpful staff, boogie boards & beach towels available for hire from reception too which saves on packing! Big enough that even at peak holiday times, you can find peaceful moments at the pool! Nice to have the park/lake/playground direct out front for the kids to burn some energy too.

Our room could have done with a new vacuum cleaner and some glassware had cracks in, but those are really minor issues. Can't wait to return!

Great location which a delicious Mexican joint a stones throw away! Our kids LOVED the pool and spa and so convenient that these are heated even through the cooler months. Our room was fantastic and spacious, comfortable beds, clean bathrooms and great laundry facilities that kept us up to date with our washing!

We honestly loved everything! I have no faults.

We traveled as a group of friends and stayed in a 3 bed room apartment. Pool area was excellent with lovely gardens and different types of pools made it interesting. The park area opposite the resort a real bonus and gave a spacious feeling and another area to explore. The apartment bedrooms were big with very comfortable beds and plenty of extra bedding.Well appointed kitchen. Very quiet at night.

The TV was overly hard to navigate. Carpets had stains. Some soft furnishings were a bit tired.

Pool, Spa and Sauna Excellent gym was good location and veiw excellent

wifi was a bit hit and miss but I understand the complex was having issues We booked for 2 people but only one towel was provided in the room, was late that we discovered this and fortunately we had spare towel with us.

The room and facilities were excellent.

There was one particular young blonde member of staff on at reception staff who seemed to make a point of being unhelpful. She could have been just the slightest bit more accommodating. She was inconsiderate of the needs of families with very young children on more than 2 occasions. She was more interested in being on her phone.

The location was perfect, close to the beach, skatepark, children’s playground. We loved the pool area; the pool was a great temperature even on cooler days. The rooms were clean, big, plenty of space, were able to cook meals, had a bath for our kids. We would definitely return for another family holiday.

nothing we didn’t like

Was a lovely place and has a lot of things to do there

We had to take out rubbish which is fine but when we get out could not find a bigger industrial bin to put it in. Our car in over size Chevy which we had to park in the bowling centre not sure why we can’t park in the visitor car park.

The Mirage was (again) awesome. I have stayed twice. The location is marvelous; the room sizes are generous; the facilities terrific. I doubt you'll find larger more comfortable rooms for the price nor so close to the beach at Alex Heads. I don't want to say too much as the hidden gem will become too popular!

Noise carriage. Unfortunately, teenagers can be a bit noisy so mine did upset neighbours a little.