Needed a place to stay for 1 night only and within our budget. Most "cheaper" ones had horrendous reviews so thought i would pay the little bit extra. The reviews were not that great for this place either but slightly better, so i wanst expecting anything too flash hot plus i expected the reception staff not to be that pleasant due to reviews i had read but i could not of asked for nicer customer service checking in and checking out. On checking out i asked the young lady at reception if i could leave my suitcase there for a few hrs as i needed to have breakfast somewhere and didnt want to cart the suitcase with me until i hired a car and she could not of been more helpful. Room was quiet. Would def stay again.

The room had a musky stale smell to it but had now windows to open for fresh air to come in

Loved the location. The staff were super friendly and helpful. Eugene who checked us in was just amazing! Everything was super easy from check in to check out. The dumpling place across the road was amazing! The room was super quiet even being on right on Kings Way. No noise in the unit at all.

There was broken glass on the floor imbedded in the carpet. The balcony was very dirty and some damage to the air conditioner casing appearing to not affect the heating or cooling that we noticed. These are minor but still important to note. Additionally the mirror being cracked was a little unsightly and I am sure very disappointing following renovations and new mirrors to have them cracked with the light fittings. The glass panel smashed in the hall just up from our room. These things just reduce the impact of what was really a lovely place to stay.

Excellent location to attend the workshop I had to attend at Yamaha on the Sunday. Just a very short Uber ride. A convenience store next door to get a coffee as get a toothbrush as I somehow forgot mine!

Not a dislike, but the bathroom is obviously designed to be inclusive for those who need to get in with a wheelchair, but not used to such a very very open bathroom. So great for that, but I found the water from my shower splattered more than I would generally like, it wasn’t slippery though.

Spacious room, big bathroom, basic essentials like crockery and cutlery provided. Host was very friendly and willing to assist when there were challenges with other guests. Made to feel welcome.

No niceties like some milk for tea/coffee, nor washing up liquid or cloth provided for kitchenette. No additional blankets for the winter cold, and the walls and surfaces had smears from a hasty wipe down that showed up what areas had been cleaned and what hadn't. Very much detracted from the look and feel of the room.

The overall decor of the room was really nice, it was spacious and the well designed. Double curtains meant it was a dark room to get the right amount of sleep. The bathroom was amazing, plenty of light to see but also enough ambient light to feel relaxed. The staff were lovely and helpful, Great location next to convenience store and lastly allowed me an early check in after an awful experience elsewhere.

The bed was average, prefer to have a little more comfort as it felt it had been used alot but it didnt take away from the sleep.

the staff were incredibly helpful. Having not been to Melbourne before we didn’t pre book a car park - one of the staff members offered their car park for us, we woke up late and they offered us an extra hour to get up and ready to check out and after check out, we left something in the room and they helped us get back in to get everything. So helpful and polite.

One of the exhaust fans didn’t work in our bathroom, really the only issue, but not that big of an issue at all.

Staff were all super lovely, they would greet us and say goodbye as we were coming and going. The location was great, close to the city and easy to get to public transport. The room was a good size, bed comfortable and bathroom nice.

There was a false fire alarm which lead to us needing to be evacuated due to someone smoking in their room. The staff however handled this very well and it was a minimal disturbance to our stay.

Great location and very friendly staff. The room was a good size with a spacious modern bathroom. Everything was very clean. The communication with the reception was excellent, they were very responsive and helpful.

The first room I was given had a very annoying noise coming from the duct or pipe system. The staff immediately changed my room for the less noisy one. I stayed only for one night so it was okay.

Location is fantastic. Rooms are smart, clean and comfortable. This is the third time we have stayed here, and we will continue to do so in the future. The staff are fabulous, always greet us with a friendly smile and chat.

I'm not sure if smoking is permitted, but the corridors have an overwhelming smell of cigarette smoke. The room did not smell of smoking, it was pleasant.

Close to venue - large spacious and comfortable

Booked an apartment. Let down by some minor issues - refrigerator and microwave not working, no tea towels, - told to use bath towels!! no dishwasher tablet.