Location excellent for our return stay and my husband's return admission at Royal Melbourne. I like the decor that softens the room. We were fortunate on our first stay to get a larger apartment for the price of a one-bedroom but the smaller one met our needs. We would really like to try out that pool and spa and the gym next time.

A less stressful way to obtain the keys and put less pressure on staff. My husband was supposed to be out of hospital the following morning but ended up there up to 9pm the next day. I was working two hours away and despite leaving earlier it was still difficult to get there in plenty of time to meet the staff member. He was wonderful and very understanding but I felt bad that I couldn't get there any earlier than before 6pm.

Gorvett and his friendly smile welcoming us, answered any questions I had with kindness. When I walked into rm 1015 WOWSA the view magnificient couch comfortable for sitting and lying on, beds comfortable. The balconey has sliders all round so you can block the wind off somewhat and still see the amazing view of the docklands and the city skyscape :) beautiful, beautiful! I enjoyed everything about turnkey especially the easeability of getting there and travel via tram at your doorstep. Perfect for my appointment across the road at the Royal Melb hospital. I will always choose Turnkey 1st. Thank you for making my stay in the BIG SMOKE so comfortable and friendly. Great cafe just around the corner french pastries, baguettes, pies, toasties and really good coffee with welcoming smiley customer service.

The only downfall no salt and pepper as resturants don't seem to give them with takeaways meals anymore and I didn't think to pack those two with the vegimite.

We liked everything about the accommodation very much. Gorvett was the perfect host- prompt, helpful, friendly and a good communicator. The apartment was spacious, completely self contained, clean, quiet and with a lovely view over the pool to the cbd. Access was easy. The parking secure and dedicated to the apartment. The amenities were wonderful- pool, spa, gym and garden etc. Great location- short walk to tram stop. Cafes, restaurants and small supermarkets were close by. Everything was exceptionally good for our 5 night stay, thank you.

No criticisms whatsoever

Everything was really good. Great rooms/space. Everything we needed for our stay. The pool/BBQ area was nice but we didnt know to book the BBQ.

The only thing we found odd was th property manager. Kids playing in the pool were told off for laughing but we were the only other people in the pool area and we didnt have an issue with it. We also went to use the BBQ and were told that there was a reservation and couldnt use it. Then he let us use it and the other reservation didnt turn up until about 1hr after we finished eating. We hung out in the pool.

The property was clean, modern and comfortable. The beds were comfortable and the unit had everything we needed. Close to trams, hospital and Queen Victoria Markets and only a short uber ride to the city. Manager was very nice, accomodating and very flexible.

Property was a little smaller than I expected however; that was only perception on my behalf. No 24 hr reception however; manager very accomodating.

The location, space, TV options, WIFI, cleanliness overall

The smell of smoke when I arrived. I actually opened all the doors, left them open for a while and bought a scented candle to diffuse it. May have been the previous occupants but it seemed to have subsided or I just didn't notice it anymore. Loved it overall and initial meeting and onboarding and was great!

The location View from Balcony Customer service Communication throughout stay

Beds were uncomfortable View in lounge was restricted by panelling outside windows. Quite small for price No broom/brush for small cleanups No milk provided for coffee/Tea

Not just the room but the building was well maintained and very clean. The room was very modern with full kitchen facilities which I wasn't expecting so that was a nice surprise. I loved the view of the city and the location and car parking available. Host was very friendly and welcoming too and brought up a cot for my little one. Very warm and comforting place to stay. Would stay here again definitely. Thank you for having us.

Everything was great so if I have to be picky...under the beds could be cleaned a little better and it would have been nice to have a small amount of milk in the fridge to go with the tea and coffee offered. But there's a shop just around the corner so definitely no big deal :)

Fabulous apartment. Clean and comfortable with every amenity you could need at your finger tips. Comfy beds. Great facilities (pool, spa, gym etc). Parking easy to organise. Really central to Melbourne and easy tram access.

Could have maybe used another bigger frying pan in the kitchen. Maybe a small table on the balcony. No real complaints at all.

Excellent accommodation very near Royal Melbourne Hospital. ( 3 min walk). Smelled clean and fresh. All amenities thought of. Bed very comfy. Lots of great eating establishments around . French bakery has fantastic baguettes for lunch , and great coffee.Supermarket 5 mins away. Accommodation owner/manager extremely helpful - looked after our bags all day while we had appointments at the hospital, made himself available for our late check in and on the phone for any other issues during our stay. Can't say enough about the fabulousness of this place!😊