The spa facilities were exceptional. Connections to the city were very good by bus and tram.

Nothing

The food was excellent. The panoramic view from the sauna and heated infinity pool was great for relaxing .

wonderful little village next to Innsbruck, very scenic, however careful with the transportation. Barely got a hold of a taxi number, and no bolt or uber available. bus transfer to Innsbruck is very good, takes around half of hour. the hotel has a lot, for how big it is. pool, saunas, spa area. also, the restaurant was very good, would recommend. we were able to pay by card in the hotel, but bring cash, as if needed, the first atm machine might be in the next village. all in all, we really enjoyed. very good breakfast also. we had an apartment with 2 bedrooms, and it was fully stocked. shower, no tub, hair drier, and a small fridge in one of the rooms.we did the nordkette trail, 6 hours in the alps, it was amazing. bus can take you there to start the trail, takes about 40-50 minutes to get to the start point (as 2 busses might have to be taken), but we had a car. the place is really a good compromise if you want something fancy, but not in the city.

We love it from the beginning to the end - location, food, staff, children facilities, and especially pool, everything was in line with a high overall standard. In fact - dinner was mind blowing! It was excellent one night stop on our way to Italy and although a bit pricy totally worth the money.

Nothing really, maybe just a suggestion to arrange for a baby changing station in the men’s bathroom too, it’s 2023 after all ;) Some elements of the room decor and bathrooms are a bit outdated but it is consistent with the rest of the interior so it didn’t bother us at all. Hotel seems to be fully booked most of the time and the staff is doing their best to keep up with the flow but sometimes it is simply too busy, e.g. there were no clean cups left in the pool area around the dinner time.

Rooftop pool was the highlight! The breakfast was fresh with lots of choices. Plenty of free parking.

Check-in was a bit...strange. Something was going on but the staff was trying not to let it show? Regardless, it wasn't a warm welcome. This is more of a family hotel, and we booked it more as a romantic get-away. Not their fault, but the pool was constantly full and the children left a mess that was still there when we went at night. Would be nice if they extended pool hours during the summer and when lots of people use it. Overall, I feel we paid too much for the experience we got.

This hotel has a lot to offer. We didn't even get a chance to take advantage of all the amenities. The free Breakfast was very good and the area to enjoy your food was very peaceful. We really enjoyed out time here.

No AC, so the window had to stay open, which is fine but it was a quite warm, humid night so it was tough to sleep. Also, all of Europe seems to provide a comforter but no sheet. So, it's either a very warm comforter or nothing. The front desk staff was kind enough to locate a fan for us, so that made it much nicer.

Beautiful location with proximity to a cute little swimming lake, view of the mountains and fields, truly stunning. Loved the rustic charm with modernized facilities and the employees at the front desk and the restaurant were so lovely!

The walls between rooms were surprisingly thin so we could hear the entire conversation from the people next door. Also didn’t love that the door to the bathroom doesn’t offer much privacy, plus there was someone’s makeup on the robe from a previous stay.

Good location of the hotel, near the castle, fonikulor, lakes, etc. Wonderful swimming pool, everything you need for children, games room, playground. We liked!

Old renovation of the rooms, my great-grandmother did the renovation in the bathroom. Five days in a row to eat the same thing for breakfast - I'm tired. Omelet, fried bacon and sausages are waiting for you. Change the menu every two days - or change the hotel every two days.

Der WALZL is family owned and the running of the hotel is done to an exceptionally high standard. The staff is efficient, helpful and make you feel very welcome. The facilities are great, the room we stayed was spotlessly clean and comfortable, the wellness area is really unique and beautiful. The dishes we tried from the a la carte menu were delicious and fresh, the portions large. The breakfast was nice with pretty much everything you can think of. The Wifi was strong enough to work remotely which is a big plus. We arrived by car and there was plenty of safe parking spaces. There are picturesque hiking and cycling routes starting right from the outside of the hotel. Innsbruck is about 15-20 minutes drive.

We would have liked a kettle in the room for making tea or coffee instead of having to go downstairs to the bar which closes at midnight.

The hotel itself is situated in a small village called Lans, a short bus ride from Innsbruck. This means you're in the quiet countryside and it's beautiful. The panoramic pool and sauna are amazing, there are 4 more saunas downstairs too. We ate at the hotel every night and the food was outstanding, huge portions and absolutely delicious. The breakfast was the biggest buffet we've had in a long time. We had an issue with our shower but it was sorted ASAP and the staff were very attentive

The bedroom lacked anywhere to sit, but it was a really minor inconvenience