First of all, I would like to thank Marion, Sebastiano and Deenesh for their warm welcome and excellent quality of service. They have met all my expectations. I have been provided a very quiet room due to my tinnitus related issue (hypersensitivity to noises). Hotel very well located, next to the Louise avenue and very close to the downtown. Intelligent connected rooms, A/C and different ambient lights controlled from one Single device available in the room as well as in the bathroom. Modern bathroom with shower that can be activated quickly thanks to a push button. Amazing Spa including hamam, sauna, swimming pool and massage centre. Cozy and confortable bar available till very late. Excellent address for business trips or holidays.

Television channels not well set up and TV connectivity poor in some rooms. Otherwise, no issue at all.

This Hotel is a great place! the personal are all so friendly, light minded and smiling. they have a great spa with both sauna and steam bath, and an awesome massage opportunity. make sure also to check if the hotel (owners of the hotel) have arranged an exhibition... they are art interested and are using the lobby / bar / restaurant for intimate art exhibitions where you can meet the artist. im definitely coming back to this place when Im visiting Bruxelles for pleasure.

no

The location is excellent, we felt very central, safe and in a beautiful neighbourhood. The hotel is nice and has a small spa facilities.

We booked a room for three adults and the third bed was a sofa, not even a sofa bed, thus it was not comfortable. The spa had to be paid separately, however we received it free of charge as a compensation for not having a normal third bed. It is not acceptable to have the spa paid extra as a guest in a hotel which is advertised as a hotel with a spa.

It is a lovely hotel. Room size was smaller then expected but it was enough for our needs. We have booked extra spa service (full body massage) and it was divine. We have also used pool facilities which were great, especially that their was barely any people in it. Breakfast was OK, simple but everything was fresh and it was enough for us. Hotel is located about 15 min walk down the hill to the city center which was manageable. I would def recommend this hotel for a stay in Brussels.

Nothing

Easy to access using public transport. Quiet street in the middle of the Brussels, all attractions are ~20 min by foot. Staff was polite and positive. I forgot my camera when checking out, and the manager went up to the room to check if everything is okay and returned with the camera. The building is quite new and touch screen panels to control the AC/Lights? wow

35 eur / per person / per day for spa.. I booked this hotel because it has pool, it wasn't mentioned ANYWHERE that you need to pay on top.. There were hotels in the same category which were almost twice cheaper, with the difference they don't have a pool...

Cozy, Boutique hotel with good interior in lobby and the room. Loved the modern devices in bathroom and cozy small balcony.

We have ordered Taxi in the evening before the morning at the reception to the airport. At the time Taxi wasn’t there, personnel didn’t take any effort, we were left on our own, so finally managed to catch Bolt after 35min waitting… good that we reached airport before boarding completed, but ir was really stressy.

The staff were excellent and went out of their way to ensure our stay was good. The location is very convenient for shops, public transport and the city centre. The decor combined the origins of the building with modern convenience very well.

The 'ambient' lighting in the bedroom. It is very fashionable, but I am of an age when I need brighter lights - if only to put on my make-up!

I was upgraded to a suite, which was a fancy room with modern interior and a beautiful open bathroom with bathtub. Nice mood lighting and toiletries from L’Occitane. Quiet room in a calm area. Walking distance to metro and tram stations and a shopping street. Friendly and helpful staff.

The smart control hub for the room didn’t work very well and the AC was not quite strong enough to cool down the big room. The coffee machine only made very small amounts of coffee (not espresso). I would have loved some body lotion! Breakfast was too expensive so I didn’t get it. A bit pricey overall but worth it since I was upgraded.

immediately a lovely building. staff were welcoming, well dressed and professional. so well interior designed feels good and looks great. lovely breakfast . fresh omelets and fresh orange juice. great high end variety of food on offer. and bar drinks were great. bed was the best bed we slept in ever! nice high ceilings in rooms layout was perfect plenty of thought out sockets lights and coffee machine. couple more hangers would of been nice in rooms but short stay is fine. parking is dead Easy if u drive- a multi-storey next-door. we walked into grand square but every road in between is just as lovely with shops cafe / restaurants. fab location.

literally nothing to be negative about-

We stayed in a wonderful suit. Everything was very modernized, clean and new! The staff was super friendly. The breakfast had good quality food. There is cozy bar jn a lobby too, where you can have drinks all night :)

The Spa is quite small for 35€ per person :) But maybe it’s okey price for Brussels, I am not sure