Beautifully decorated hotel, large room and very comfortable bed & couch. Our room was facing the interior of the building so it was very quiet. The staff was really friendly and very welcoming! Very tasty breakfast with many organic options, freshly cooked eggs, waffles, excellent home made granola. Power bank rental was a nice addition in the reception area.

No air conditioning (we did have a fan instead), luckily the room did not get too warm. A mini fridge would have been nice as well, we only saw it advertised in the room brochure that there is a €50 deposit for it, but we only saw it too late and didn’t ask for one in the end. I’d expected a 4* hotel to have these included by default with or without deposit.

It was wonderful returning to a warm, cozy room at night. The bed was terrific, spacious and comfortable. The bathroom was great and well tiled, and the shower was powerful and hot. We thought each member of staff we interacted with was excellent, helpful and friendly. We especially liked the extra touches provided by the hotel eg. perfume to try at reception, sweets on offer and the lovely fragrant water. The location of this hotel is also excellent, not far from a metro station and lots of amenities, and our room at the front was very quiet and peaceful. We loved it.

Although a bright room and bathroom during the day, at night we found the lighting poor and inadequate (in both the room and bathroom). It was too dark to put on make-up, I could hardly see the outcome and could well have looked like a clown for all I know!! Secondly, there is a trip hazard outside room 203 - it might be an idea to mark this with coloured tape.

The hotel is easily reched by foot from the city centre but public transportation is also available near by. The room was clean and very big. Only disadvantage: For longer stays it might be useful to have some sort of cupboard. We booked the hotel very spontaniously a few hours in advance and when we arrived, everything was prepared and for us to check in. They even turned up the heaters in our room in advance to make it cozy. The staff was very friendly and helpful. I did not book the breakfast, so I can't comment on that.

The bathroom had no ventilation and the room got quite warm even though we turned off the heater, which might be a problem in summer. Our room was located on the first floor and the windows showed some sort of backyard. It didn't bother us but I guess, I can see why some people might say it's a little depressing?

Hotel has good location, the room was great size. I believe we were upgraded to an xl room which was appreciated as we travelled with a baby. Parking nearby possible. Overall very nice, calm neigborhood .

Our room shared a wall with a bar so it was a bit noisy. We understood that the breakfast was 20 euros per room per night but in reality it was the price per person per night so there was there a bit of a miscommunication there during check in. The breakfast is okey, could be better for the price point. The neighbourhood has plenty of options otherwise for breakfast or dining.

The location was good, partway between the city center and my travel destination to the south. It was easily accessible by tram and bus. There was food and shopping nearby, but the street we were on was nice and quiet.

The floors were weirdly creaky. Every step was very loud, which made me self conscious about moving around. The bath tub could've used a mat to make things less slippery. These were minor things.

The loaction seems in a safe area (many brand shops around the hotel) and reasonably near the Grand Palace (in about 20min walking distance). The room was very spacious and the A/C was working properly so that my stay was very comfortable. The staff were very friendly and helpful.

The only thigg I did not like is that I found some dusts on top of the coffee machine in the room. Nevertheless it worked and I enjoyed tasty coffee.

Room was big, spacious with everything you need. But ventilation in the room was not great. Location is great. You can walk to most of the attractions or take public transport. Also there was a parking space managed by third party which I used and was happy with that. We managed our own breakfast. There was a store in front of the Hotel where you can get your daily needs.

Ventilation in the room could be improved. It may not be applicable to all the rooms.

Great location, very friendly and helpful staff, 24h reception. Spacious room, very comfy bed. I would definitely return in my next visit.

Nothing really to mention. Very good sound proof in the room towards the street and the bathroom. Not so much vs the common areas/stairs, which made the moments when the cleaning ladies where out of the room a bit noisy, but still.

We booked 2 double rooms, both of them are excellent and big! beds are compy and superb! We could rest very well after lots of walk and sightseeing. Quite yet easy to reach tram station or Luise station. Somehow there are some magic in the water that after washing hands or shower the skins are still feeling like just applied with lotion...

Lighting is a bit dark but relaxing.

Large and comfy rooms that are nicely decorated and provide guests with the kind of extras –bathtub, sofa, coffee machine– that make the difference. Excellent service on top of that: after a rough first night due to noisy neighbours in the upper floor the person at the desk went out of her way to change me to a much quieter room. (Thanks Maira!)

Everything was great and I hope to be back in my next trips to Brussels.