I was lucky to have found this new hotel. Over the years, I have stayed in many airbnbs and a few hotels in Brussels—some a lot more expensive than L avenue, and none has given me the memorably pleasant stay as L avenue. L Avenue is a great hotel in many ways, but the most important aspect of this hotel is its staff. If there was an Olympic games for hotel staff, the staff of L avenue will all get the gold medal! The director (Mr. Leroy), many people at reception (including Mr. Andrea), and ushers—all were highly professional in terms of providing help, but their kindness was genuine and not superficial and fake. You truly feel they were happy to do whatever it is to make your stay pleasant. I am very thankful for all the care they provided. Seeing is believing! Experiencing is believing! You have to come and experience it and you will know what I mean. The hotel provides an excellent, tasty, and healthy breakfast, which could be called a brunch. ($21) The business center is well lit, with comfortable chair and great ambiance. Although I didn’t cook, the small kitchen in the room was helpful. My room was along the main street, but it wasn’t noisy at all. The views from my room was fantastic. (Pics attached.) Hotel is close to main shopping area accessible by tram or bus, or on foot (which I enjoyed). I even walked all the way to Grand Place, enjoying all the beautiful small alleys of the city. There are two supermarkets nearby and it was very convenient. I know where I am going to be when I come back again. Thank you, L Avenue!

Nothing

We arrived by car and did not know how to use paid underground parking. How lucky we were that we have met Giorgio at the main entrance, who explained and even leaded us to the parking, then helped to carry two backpacks and suitcase on his own. Good english, very friendly and attentive, which is a rare for Brussels. Also we were amazed to find so many unusual and beautiful fashion related books in the room. It looks and feels very stylish. The room itself very modern, new, clean, convenient. Well furnished kitchen, cozy balcony, high quality textile. Everything is just perfect inside.

Receptionist does not speak English. Eventually he is friendly and willing to help, but how to help if we do not understand each other. This is the only inconvenience, but crucial from my point of view.

The location is wonderful and brand new, the internal design attractive and modern. Upon arrival I was surprised with an upgrade to a suite. I loved the collection of architecture and photography books in the room by Taschen. The bathroom set is very qualitative, with products by Nuxe. The room is equipped with all kitchen basics, dishwasher, ironing table, etc. The breakfast is delicious, it has a rather small choice but very qualitative ingredients (warm croissants, premium salmon, charcuterie and cheese, eggs, fresh fruit, yoghurt, jams, etc), which I appreciated much more than the typical huge intercontinental buffets. The personnel was warm and welcoming. They were eager to help, provided a flower pot, and kept our luggage at the conciergerie on our last day before departure.

The toilet and shower are in two separate rooms. It was nice to have the bathroom directly connected to the bedroom, but a little inconvenient to go to the toilet on the opposite side of the apartment at night. However, some people prefer it to be separated and they find it convenient if the toilet is farther from the bedroom, to avoid waking up their partner.

Very clean and modern. Easy access to transport in and out of centre.

All good

The property is new, everything is clean and the staff is very friendly. Bonus, there is a lovely terrace. Also, the poperty is 15 minutes from main spots with 93 tram, which is just in front of the building. You cand find around lots of restaurants and coffee spots; also, there are shops.

8/10 just because on booking.com there was no information about the deposit of 30.00€/person and it would be helpful to inform the clients about this policy; otherwise

I have stayed at dozen of hotels in Europe. This was on the top of the list of best stays/experiences ever. The rooms were spotless clean, very comfortable, and the staff was amazing. They went over and beyond to help make my stay enjoyable. I highly recommend this hotel for anyone visiting Brussels. A special shoutout to Thierno and his brother, Catherine & Yasmine, for going over and beyond to help make my stay enjoyable. And to the hotel manager, thank you for the complimentary late checkout—that really made my day!

Nothing!

absolutely everything ! the staff is fabulous, very nice and helpful the room "suite junior is a kind of an apartment overseeing a part of Bruxelles the modern design of the room is amazing and very interesting, as the layout is really inspiring the books in the room are absolutely fabulous the room very clean and confortable, the new is so relaxing the NUXE creams are great, made me discover their new products "rêve de miel" that are very good. will definitely come back and recommend it for friends and to my company to use.

Great location, staff is friendly, room was big, nice and clean. Quiet even though on the street. Nice terrasse at the bar.

All the toiletries contain honey so we were unable to use them as we are vegan. Asked for another soap bar at reception but they didn’t have any so take your own toiletries if needed. Smart TV option was not available and we were not able to mirror the phones either. At the bar, there was only one cocktail available on the 6 of the menu when we got there, a bit disappointing.

I travelled to Brussels for work and took my wife and two kids with me. I'm glad I chose LAvenue. The entire stay was comfortable especially for my family. My wife, who was working remotely, utilised the beautifully furnished work area on the 1st floor, and there was space for my 2 and 4 year olds to do some studies as well. satisfied all round. the staff are friendly, all of them.

none

it was the absolute best! worth everything penny. the best staff, they just couldn’t help you enough. kudos to everyone… the concierge were my favourites. Pedro, Sophie and the other guy! The staff were all so very happy to do their work. Beautiful space, superb location, top class furnishing and amenities. I’d definitely stay here again.

my only regret was they didn’t have a restuarant so you couldn’t have dinner within but you can order in or go out to eat.