The staff was super friendly. The room was very decent, equipped with air conditioning and a fridge. The bathroom exceeded my expectations. There were grocery shops relatively close, several cafés and small restaurants/pizzerias, a park and the nearby main pedestrian zone, both with open-air cultural programs in the weekend. It was easy to find the way to the beach even if it was not that close. The walk there was very pleasant, by the way. The city, the streets are really green and shady even in the worst summer heat.

On Booking there was an option to get breakfast for an extra price, however it was not available at all. I was suggested to have breakfast in (really) nearby cafés and small restaurants (just around the corner). To compensate this inconvenience, it would be nice to have a kettle in the rooms to have an emergency coffe/tea until one gets prepared in the morning to have a meal outside.

Well located in a quiet, pleasant area which was easy walking distance to the town centre. Really friendly, kind and helpful staff at the hotel. Room was clean, spacious and well equipped. It had a fridge and the reception staff lent us a kettle and cups. Excellent value for money. I would certainly stay here again if visiting Burgas.

Nothing - we were very happy with everything about the hotel.

The hotel is located very nicely, close to Burgas city center and by a park. The staff were very friendly. They were eager to help my elderly grandmother, and were overall very welcoming. They got us blankets late in the evening.

Kettles in rooms would be nice to have. Water too :)

The rooms are big and clean, beds are comfy, has everything you’ll need and is great value for money. The lady at reception was so lovely and friendly, leaving our luggage there was no trouble at all and we wish we could have stayed longer!

Nice, quiet location, spacious room. Having a fridge is always good. It was clean.

The lamps above the bed are there just as an interior ornaments - they don't have an on/off button. The sewer smelled a bit. There is no fan in the bathroom and the heat and humidity enter the bedroom.

Wonderful soft bedding and comfortable mattress + pillows; Good location and everything in the city center is a walkable distance (up to 30 mins). Great value for money.

The elevator was a bit slow and claustrophobic but it’s great that it’s there.

Very nice and customer oriented staff. Were able to leave luggage on the reception both before check-in and after checkout. Cleaning was suggested every day.

Clean room Hard mattresses Nice staff

AC a bit weak in power (old model) Entry to garage (basement) was very steep (almost 45 degrees)

The excellent customer service from the staff, especially front of house receptionist, manager Boris. English is spoken and Boris was very helpful, kind and courteous.

More toilet rolls

The staff was very polite, nice and welcoming - always smiling and caring if we had everything we needed. They were also very understanding of the fact that we had to do a late check in because of our flight schedule (we called in advance to inform about it). The room was clean, cozy and tidy, well-prepared and had all the necessities! The hotel is in a quite area but with stores and restaurants very close by. We will definitely come back :) Thank you!