The beds were awesome! Staff was nice and friendly. Rooms were good at blocking out street noise and other guests noises

First night my friend found an underwear in her bed! The night staff was really nice and understood the issue but was alone and couldn't come to help right away. Not her fault but how can you expect one person to take care of a hotel at night?? Also the false fire alarms were very disruptive to sleep two early mornings in a row

Breakfast was excellent.

The only disadvantage of this facility is the breakfast dining are is too small for the number of guests that can stay at this facility. They have attempted to provide additional seating by setting up tables in a second floor conference room. This means though that people have to juggle breakfast plates, coffee etc. while pressing elevator control buttons. It would make far more sense to use that upstairs room as the breakfast focal point and abandon the main floor area.

It was nice to see the hot Breakfast included. It was convenient to be close to many restaurants, it was nice to see a renovated rooms and everything was tidy, washroom nice and clean. Overall a nice stay!

While the hot breakfast was ice - it would have been good to change the selection next day. we found that the coffee was very weak , watery and tasted like tea. Lastly, the comforter was lumpy likely, from the dryer.

The room we rented was pet friendly that you pay extra for. The attention to cleaning details were questionable as we had nose prints and slobber stains on the windows and the mirror. The floor was also sticky as if an old mop had been used. We cleaned the windows ourselves. The staff at the desk seemed unconcerned when we informed them. The casual "I'm sorry" was given.

Room is very roomy and clean Shower very clean and efficient but a telephone shower head would be appreciated Lighting is excellent Office is good

Wc is clean but not big enough Wc size could have been 1 feet larger Room coffee could taste much better

I was favourably impressed with the cleaning protocols and COVID precautions taken. Breakfast was very good, with plenty of room to safely distance from each other. We liked the room, and the large window admitted a lot of light during the day.The staff were friendly and efficient; a missing shower curtain was promptly dealt with. There are riverside hiking/biking trails nearby, as well as restaurants and fast food places within easy walking distance, too, so the location was great.

The queen sized bed in our room seemed to be re-living the Great Depression, as it really sagged towards the middle. Three nights spent on that mattress considerably aggravated an already sore back.

Room was very comfortable. Our room was close to an exit. Breakfast are super clean and well stocked. All staff friendly and willing to help. This hotel is so close to main road and makes it easy to get around to the sites

Breakfast and location were great. Lots of parking. Very close to the Quinte Mall and restaurants.

The room floors could have been swept/ vacuumed and cleaned better, particularly in the bathroom and under the beds.

At breakfast the coffee and juice machine wasn't quite ready when I was there, a staff member delivered a coffee and orange juice to my table. Excellent staff!!

It wasn't extremely dirty however there was a lot of dust on lamps, tv etc...

The room and hotel in general was clean and up to date. Hot tub was enjoyable. They actually had a good breakfast selection.

The floor must not have been recently mopped because my feet got dirty from walking around in the room.