Amazing property! Big and very beautifully located! Everything was literally round the corner! And the lake view, plus the beautiful bridge nearby! The Belleville parks and walking trails are also at a stones throw away! We just loved it. The included breakfast was an icing on the cake, and so was the indoor pool! The Solar Eclipse watching phenomenon was a memorable experience in itself and the hotel made sure everyone had a great time 🙂 They even gave one complimentary eclipse watching glass ,thanks 😊 so much!

Nothing as such, this was the best budget friendly and value for money hotel we've ever stayed!

Comfortable beds, clean room, and lots of towels. Slept extremely well. Front desk staff and the manager are attentive, helpful, and kind. There was a kids hockey team staying in the hotel, and the manager ensured we had a quiet room, much appreciated. I met the cleaning supervisor in the hallway, and thanked her for the cleanliness of the rooms. You could tell she was very proud of the work that is done in this hotel. We had the city side room and the boys loved seeing the trains go by (they weren't loud, and they stop going by around 8pm) overall excellent sleep, excellent hotel.

Nothing

Great value, exceptional view of having the harbour. Having a dry sauna was a perk not seen until you usually pay twice this price.

Drastically understaffed, had to wait 12 minutes at check-in (another person stormed out after about 10 minutes), because the only person working was on a break. Same thing at checkout. In addition, the waterslide was not operational. This is a positive review, just come with a little patience, and expectations. You won't get a harbour facing, clean room with a balcony in this price range anywhere else.

This place had bad reviews, but my husband wanted to give it a try because of the location! To our pleasant surprise, this place is fantastic. Staff are super friendly beds and are amazing rooms very clean. We highly recommend staying here! Be kind as they are upgrading as there has been new owners! They are doing a great job!!

I can not think of anything!

Good location with the harbour view. Staff were extremely friendly,efficient and helpful.

There were maintenance issues that could not be resolved (smoke detector chirping). We were switched to another room, and the toilet had a drip off the back of the tank. We mopped it up as it was late, and reported it in the morning to the front desk,and left a note for cleaning staff. Pillows were not very comfortable

Friendly staff Morning breakfast was adequate. Omelets, fresh waffles, muffins, hard boiled eggs, toast, yogurt etc. First room had an issue with the door but they changed us right away Nice view of the harbour

The internet was not as good as it should have been. We were watching baseball and the stream buffered quite a few times but other than that it was ok

Staff were amassing , room and bed was great.

Wanted to play more games in the games room...but front desk did not have change. Pool table is in need of a big clean (very sticky)...it was like that last time we stayed there a month or so ago. Out side pool...not sure if they are working on it...eye sore from water view room.

The location is perfect for seeing the county, visiting the beaches and wineries. Friendly staff, easy check in and check out process

The hotel room looked worn out. Wallpaper was sticking out in some places and there was a huge yellow spot on the sealing. Breakfast wasn’t good. Low quality food.

Included breakfast was good. Room was comfortable with balcony. Definitely worth booking a waterview room. Located at end of Bay Bridge so handy as homebase for trips into Prince Edward County. A 20 minute walk will get you over the river into downtown shopping and restaurants.

Hotel entrance is uphill and a distance from their parking lot. Could be an issue for those with mobility problems.

Bed was comfy, bathroom was clean and well equipped. Handy item was in-room safe. View was very nice and it was good to have a balcony. Breakfast selections were good, fresh and plentiful. Lunchroom staff very friendly.

I realize the hotel was probably closed during the bad part of the pandemic. But the cobwebs and spiders on the ceiling and corner by the balcony door should have been spotted and cleaned by staff. They did such a good job in the bathroom, a shame they missed the corner.