The staff at reception (I think his name was Sept, my apologies if the spelling is not correct) was very friendly and helpful. He addressed our issue during with our booking and made our stay a pleasant memory. Rooms were cleaned and recently renovated, everything thoughtfully placed.

Indoor access halls to the rooms were not renovated . It could have been done as beautiful as what did for rooms and brought a fresh look to the indoor completely.

We booked at short notice for one night and we were happy to find a fridge, TV, aircon, and coffee making equipment in our clean room. We could open a small window but chose to close it so we couldn't hear traffic noise and the occasional train noise. The bed was comfortable. It's only a 10 minute drive along Princess St to downtown Kingston and the lake from the hotel. Recommended!

We stayed on the second floor so it was a bit far to take our luggage past reception, up the stairs and along the corridor to our room.

Staying at Ramada was an amazing experience. In the beginning I was quite sceptical of staying but was later amazed by the experience that we had. From breakfast to room, everything was perfect and looking forward to stay again.

There was no breakfast because of covid I had to pay for my dog and also deposit in cash they were suppose to put deposit back on my visa but it’s an Rbc right pay visa so have not gotten it I wanted one more night and pay with my deposit but would not allow it so I’m pussed cause I’m out 270 now and 150 for pop machine

Same as top but he could of aloud me to use deposit for another night and even though Ipayed online and had a dog it makes me feel like I got treated like a bum an never left my rm messy all I got back was nothing where is my deposit

The manager is super friendly. And always available to help with any question I liked the varied breakfast. I have known several hotels and this hotel has been one of the best

It's all right here.

Location is great and easy to get around and anywhere in Kingston

Small cupboard for a family to hang clothes. Need to install one in the room

Rooms have been recently renovated. Met our needs for a one-night stopover.

Breakfast was basic. Common areas are not yet renovated. Fine for the one-night stopover.

Nice and polite customer service, fast check-in and check-out, good selection of food items for breakfast, clean and comfortable rooms, free parking right beside the unit.

It was fairly clean and the staff were helpful and nice. The beds were comfy and it came with a microwave and mini fridge.

Although the rooms were clean and neat you could still smell smoke in the room. Perhaps it could be steam cleaned to get the smell of smoke out.

Everything perfectly clean, large spacious room, comfy couch, comfy bed (probably has a topper, supportive but soft on top, my favourite). Was pretty quiet. Wifi worked well. Competitive pricing. 20 min walk from the train station along sidewalks.

No issues at all