The staff is very nice and does a great job of keeping this place clean. It's in a convenient location in terms of proximity to the highway as well as shopping. Having free, hot breakfast in the morning was great as well. They were even nice enough to leave a voicemail, bag up, and set aside a body pillow that we accidentally left behind.

The bed was a little harder than we're used to, but not bad enough to throw our backs out of whack. Our room keys kept getting deactivated, since they're still using the older keys. Having to go back down to the front desk three times in one instance to have them reactivated was a bit annoying, especially since the elevator isn't in a convenient location. But they were kind enough to come up to our room to make sure the key worked the last time.

It's right off the highway and close to all the attractions in town. Breakfast was great, lots of choices, bed was very comfortable. All the staff were very friendly and helpful.

Keys wouldn't work on the doors on the ends of the building so we couldn't enter in the door that was close to our room. Water pressure in shower wasn't the best but a lot better then other places I've stayed.

We liked this hotel a lot.....until we wanted to book here again and the price doubled. It was a very nice hotel with a good breakfast and friendly staff. Rooms were clean.

The beds were really TALL. I had to jump to get in bed! I don't know how an elderly person would be able to get into the beds. LOL...

the room was amazing and clean. updated rooms and a pretty good breakfast for being a hotel, better than most I’ve had.

they’re obviously trying to update things but the hallways were pretty filthy looking and just needed to be updated. so we were pleasantly surprised to walk into a really nice room. the whole place is broken up kinda weird like a maze.

Great-

We were given a handicap room. Probably because of this, we did not have comfy chairs available.we also had to go to the front desk almost daily to get the room key reprogrammed to allow us to get into our room. This put a damper on an otherwise flawless stay. The staff was always pleasant and accommodating.

The room was nice and comfortable Access to many stores Restaurants

Ice machine leaking and not working close to my room. The doors closes to my room you could not access from outside. The luggage cart was hard to operate, hard to control. When I first arrived no one could find my reservation Did not have charger access close to the bed

Room was comfortable. The bed was great. It was nice to have 2 sinks, although the one nearer the bed didn't work too well.

Narrow hallways and the side doors wouldn't work unless blocked open. Our key cards wouldn't work for our room on the 2nd night forcing a long walk to the front desk at 11:00 at night.

Staff was exceptionally friendly and accommodating. We showed up a few hours earlier than our scheduled check-in time and they worked it out where we got to check in.

The only thing that was slightly disappointing was the sauna was out of order. Other than that, it a perfect experience. My son absolutely loved this hotel.

The price was right, short drive to town. Need anything gas station or Walmart down the road. The bed was VERY comfy. Pool area was nice as well

This may be nothing, but spiders were all over the building, outside our window and at the side doors. That's really my only criticism.

The staff was friendly and helpful. The breakfast was generous and varied. The location was convenient. I will stay there the next time I am in Sault Sainte Marie.

The ice machine near my room was broken and the sign didn't indicate that the locations of the other ones.