The location was great - right across from the subway, but also right in the heart of Pride. The decoration/aesthetic was good. The bed was comfy, shower was strong and hot, space was enough for one person. The whole checkin/out is done online through the app - with even a mobile key option to unlock the house and room.

The room 101 is in the basement and you can hear the subway. They provide ear plugs, but it would have been nice to know before. You need to upload things/use their app so make sure to do before or have data/wifi.

Great location, very aesthetically pleasing, loved the automation of the check in process, easy access to use our streaming services

Smaller room than expected (out of our control), no door on shower made it very hard to keep the bathroom dry, shower head could use a good cleaning, outlet to the right of the bed was loose and plugs fell out very easily, lack of amenities (I.e. microwave, mini fridge)

All went well - I can recommend the place. it is a strange feeling not to see any staff, but with wifi and app it all works (not suitable for travellers without smart phone). Descriptions were correct, you could hear the subway line a little bit, room #303, but with no problem for me (though I am quite sensitive). a small hotel, very clean and enough space. very central location. It is possible to leave luggage after check-out and before check-in, the keycode works all day - before check-in (6 am) and after checkout (till 10 pm) - an information very valuable. For late check-out you have to request 24 hours in advance, I did not remember seeing that information, though you get many text message notifications (so you need to have a data plan on your phone)

it is a strange feeling not to see any staff, but with wifi and app it all works (not suitable for travellers without smart phone). you get many text message notifications (so you need to have a data plan on your phone)

Location amazing if you want to be in the middle of everything that is the village, couldn't be more central, and yet just far enough out to be quiet as well. Room a good size, clean, comfortable, having no room key was great in my opinion, no worries about misplacing it, just a key code to get in, so much easier.

Only thing I found confusing was that the cold water ran hot at times, it made it difficult at first to actually work out which was which! I did meet other patrons who had difficulty with their key codes not working, however I had no issues with mine. The only downside to staying here is no real facility to store luggage on your day of departure, as your key codes are deactivated after check in time, so you have to store luggage elsewhere and pay for it.

The room was clean, the interior new/modern and the location excellent. With the App you could open the doors with your smartphone instead of having to type the code. If you needed more toilet paper, trash bags etc you could take some from the basement.

It was really noisy in the night - the walls & floors are not isolated and we also heard noises from the street through the window (bring earplugs if you are a light sleeper). The room was a bit too small for two people with luggages - if you travel alone with just a backpack it would be perfect.

The location and the style of the property and furnishings. And the Sonder staff was always easy to contact and pleasant communicate with. Very much appreciated.

There was an issue with the hot water for my entire stay, there was absolutely no hot water. It put a huge damper on my trip especially since the weather where I was visiting turned rainy. Even tho this was out of the control of the staff, in the end they made sure I was happy with my stay despite the hot water situation.

The room itself was charming, as was the property in general, and the location was near a subway station and well placed downtown, so very convenient. Staff phoned back to me promptly when I messaged about the WiFi issue Had a kettle, not just a coffee maker.

WiFi outage during my stay was very inconvenient. There was a big metal doorstop on the floor between the door and the light switch - a hazard to toes. A glass would have been nice. Also, I was two floors up and there was no lift - not really a criticism as the description of the accommodation made this clear, but I regretted it by the time I was halfway up with my case.

The apartment was nice and clean, easy access except my key code didn’t work at first, turned out that I needed to move the handle before punching in the code to activate the keypad or something. The location was good, bedroom was nice, shower was nice, ac worked! Lots of towels and toiletries available in the room. I didn’t spend too much time in the room but this was a nice and comfortable place to sleep during my stay in Toronto.

I thought the bedroom size was a bit small, however it was fine for me travelling solo. Unfortunately I could hear ppl stomping around in the suite above my room, the floors aren’t soundproof. As well, you can hear the train running below. These things weren’t too much of a bother and are part of city living but wouldn’t recommend for anyone who is a light sleeper.

Just across wellesley ttc subway. so many people i feel safe when im surrounded with crowd specially at night. easy check in, there is no front desk but they are available 24/7 when you need them just give them a call/text. but at the time we were ok everything works well. i love their rain fall shower. i love the bed. the room is small but thats all you need a washroom a bed after a long day of exploring the city, so much to see such a beautiful place we are in gay village so we feel so much at home. so many delicious restaurants nearby. subway bus other transportion is so easy to use specially when you have presto card. I love sonder if you dont mind a little noise this is perfect for you and your partner. this place is perfect for us. when i have some questions they reply so quickly.

nothing everything is great

The location is perfect, close to several touristic attractions and right in front of a subway station. The room is well equipped with all the most needed things to stay a couple of days. The bathroom is very good too.

The air conditioning was not working, so we could not use it. The weather was not bad, the radiator worked properly and could warm the room to a comfortable feeling. Overall, nothing to complain about.