My partner and I stayed in a junior suite for 8 nights. The staff were very friendly. Our Spanish is nearly non-existent, although the staff didn’t know much English they were patient with us using Google Translate, and so we were able to communicate effectively. The complimentary breakfast (choice between breakfast sandwich, omelette/scrambled eggs with 3 fillings, or a pancake) was delicious! We visited Bogotá for a music festival and also explored the City’s nightlife, so we often missed the 10am cutoff for breakfast. The staff were very respectful of when we wanted vs didn’t want the room cleaned. Whenever it was cleaned, it was always pristine. The hotel is right beside the Andino mall, and is in an area with plenty of nice shops, bars, and restaurants, with a full grocery store around the corner. The junior suite itself was a very nice space for 2 people who needed a home base while exploring a new city. The room felt big enough to have multiple functions in the one room. There’s a nice distinction between the bed and the little living area while still being one room. It was great to have the other couple on our trip over to our room share a bottle of wine an hour or two before we left for the evening. The bathroom itself was quite tight for space but the shower was very large (~60% of the whole bathroom). There was also no shortage of power outlets and they were conveniently located.

The only drawback would be that the queen size mattress for the junior suite was a bit too firm for our tastes and aggravated my pre-existing sore shoulder.

Location was great, short walk to Andino and Retiro malls with easy access to many bars and restaurants as well. Nice, calm, safe area also makes for nice walks. Close to convenience stores and pharmacy. Dining room server did an awesome job throughout our stay.

Although the hotel is located in a quiet neighborhood area, the rooms and windows have virtually no noise insulation. You can hear everything going on outside at all hours. We were in the second floor and we could hear everything from the silverware being set up in the dining room donwstairs, to barking dogs, delivery vehicles, and noise from nearby rooms. After 5am it is very hard to stay asleep because of the ambient noises.

Breakfast was very good, location is very convenient, beds are quite comfortable and staff is very nice and helpful.

There was a surprise "tourism tax" subcharged upon arrival that was never mentioned neither by the listing nor the staff. All taxes and surcharges should be stated very clear before booking.

Room was very clean, stuff was very friendly, nice and helpful. I asked for directions, and they walked me to the bus stop, even told the driver where to drop me off. Breakfast was nice, service was fast. My only problem would be the location when it comes to getting to the airport by public transport. If you wanna take Transmilenio, you have a long way to walk (actually not too far, it’s like 15 - 20 minutes away but when you are loaded with your bags it feels longer) normal bus’s stop is closer to the hotel but the lady at the reception recommended to take Transmilenio. That takes ages! Best is to take a taxi, so approximately 50.000 COP (probably higher when there’s more traffic)

It is a very good location close to Zona T with shops and restaurants. We enjoyed the breakfast, the room was big with comfortable bed and hot water in the bathroom.Lots of space to store your suitcases.

Definitely not a 4star hotel, the furniture are dated . Also upon check out the receptionist wanted go to the room to check if we did not use anything from the paid service, although we firmly said no we did not. We found it very strange.

Great location for us while visiting friends in Bogota. Easy walk to restaurants in a quiet neighborhood. They understood our very late check in (4am) and allowed us to check out a little later. Beds were comfy and the shower was warm.

The building has a bit of wear and tear that is noticable, but didn't affect our safety or comfort, for example some chips in plaster. There was only one English speaking staff, which is not a criticism, but not what was indicated in other reviews, so it probably varies. My Spanish was pretty poor at 4am, but we worked it out.

Amazing location, few blocks from nicest area to shop, eat and drink. Oh the staff are wonderful, the chef in the hotel restaurant was amazing cook. definitely will use this hotel again, I feel like I don’t wanna leave when checking out.

the window blinds could use more privacy . but not a major

Quiet residential area and family feeling. Always very warmly welcomed by staff at reception and at breakfast. No problem to get early breakfast served..

Room very comfortable, but was a bit dark and no view to talk about because of small windows (room 401).

perfect location, amazing food in the restaurant and just a lovely homey feeling as soon as you arrive. We were pleasantly surprised. It feels like being in a family home.

it could have been a little cleaner in the rooms (quite a lot of dust on the windows and floor corners but not a big issue)

The staff is very helpful and accommodating. Marice is wonderful, friendly, and super helpful. The location is fantastic and quiet. I got a suite for an incredible value. And the WiFi works in the rooms equally as well as in the lobby (not always the case in Colombia). And the breakfast was really yummy,