The setting in the lobby area is very nice. Super atmospheric. Like out of a movie setting. The location is very strategic to move around in the city. Nice walking distance to shopping areas and restaurants. Safe neighborhood. Staff was great.

The bathrooms could use some upgrade by now. Dinner menu could also be improved.

The hotel location was perfect, decor was very antique like and very nice 👌 . The building itself was massive with tons of seating areas with nice couches and fireplaces

Breakfast was only ok. Not alot of options, eggs were overcooked . Asked ahead of time to either pay before we arrive or at checkout because it was our wedding night and I didn't want to stand around at the front desk but didn't get a reply . Even had to email some code to some email address at the front desk to even check in.

A nice big, quiet room with a good bed. Decent/good breakfast and the location of the hotel is superb. For those with a car, there is a nice parking area which we used. In general, very friendly staff

The tv was old and very small. Not possible to use streaming services such as Netflix. The shower head was old and didn’t “spray” the water that well. The view of the room was to an old dirty roof.

It felt like a private home, with oriental rugs, bookcases, big screen TV with probably a hundred channels. Huge king sized bed with many pillows. The hotel has no central heat, but the room was equipped with a nice cozy blanket. The shower was big enough for two, with endless hot water and a powerful shower head. The breakfast was made to order in the restaurant, with fruit, fresh juice, eggs, bacon and fresh breads. Even great Colombian coffee. The room service was fast and the food delicious. The only down side was the clock radio was broken, but I didn't care because my iPhone is my alarm. Excellent staff, very responsive and friendly.

I wish the room was warmer on the cold nights they experience in Bogota. Everything else was pretty close to perfect.

Everything! The staff were super friendly, all of them. Victor from the restaurant and the girl at the reception were always ready to help. The room is big and clean. The hotel is super well located, walking distance to Andino shopping center and plenty of bars/restaurants. This is the best hotel i've stayed at here in Bogota. The breakfast is fresh and has plenty of options.

Nothing

Staff was amazing always available to help specially Wilson, Victor and Johanna. Location is closed to everything.

They have huespeds rooms located near to events rooms that make noise early in the morning.

Excellent value for money. Variety of products of very high quality

I really did not find anything to be improved. I have stayed in this hotel for over 15 years and is the best.

Good Breakfast, safe neighborhood, nice people working there, spacious room

bathroom was a little misbuild.. water drained on the floor while showering.

The atmosphere they created everywhere from the lobby to the room, comfort in the room , cleanliness...

Friendly staff and feels homey