I liked everything about this place! It had a great location just on the edge of town so it was nice and quiet, but only a 5 minute walk to get to the centre of La Fortuna. The staff were wonderful! Everyone was friendly, helpful and informative. They helped me with tours and taxis and even organised a smart TV for my room so I could watch Netflix in the evening. There is a good laundry service too. My room was kept immaculately clean by the great housekeeping staff and had everything I needed including the most wonderful view of Arenal volcano. I had a fridge, coffee maker, balcony, smart TV as mentioned earlier, aircon, decent bathroom and great wifi. Breakfast was included and it was lovely sitting in the restaurant beside the river each morning and getting to see and meet some of the other guests. There was also a lot of wildlife near the property - I saw a sloth, various iguanas, a Jesus Christ lizard, and a variety of birds plus I could hear toucans.

I liked everything about this property. It was my favourite place to stay in my 3 month trip around Costa Rica and I liked it even better than a very high end hotel I stayed in.

The Bamboo restaurant staff and food was absolutely amazing. We were so happy we decided to just stay and eat there the first night. Breakfast and bar drinks really good too and prices lower than out in town actually. Will very much stay here again. Pool was great and like a thermal pool- hiked La Fortuna waterfall early before crowds and then decided to just stay on the grounds at hotel and swim and enjoy a whole area to ourselves with the bartender who brought our drinks to the pool.

More pillows maybe? Everything was great so hard question.

I loved the bamboo restaurant and location. The staff were super kind and welcoming as well as helpful. The guy that runs the restaurant is awesome! Amazing food too.

The beds were a little uncomfortable.

The room was a nice size for three people, and the bathroom was fine. There was a nice patio in front of our room, and the property itself was not only convenient but also carried a little of the rainforest vibe with the cafe and little walk in the woods behind the hotel. The reception help was fantastic, too! Pleasant, safe, comfortable.

It was a nice room with all the basic amenities, including fluffy blankets. It wasn't cozy and there was not much chance to watch TV in English (no extra service for English speaking guests), but these are the picky things. I would recommend and stay again. We might have had an upgraded room. I'm not sure....

The hotel has a great location, we had a view on the vulcano from our porch. The room was very big and comfortable. Breakfast is served at the nice little hotel restaurant right by the river.

We wanted to buy shuttle tickets to Monteverde and where told a higher price than expected. When we checked for prices at a tour office arround the corner we got the shuttle tickets for less money. So I would not recommend to book something at the hotel without checking prices somewhere else first.

this cute and quaint little property was clean and quiet and so creative with the space they have, offering plenty to see and do.

there was a leak in our roof during the rainstorm but nothing putting extra towels down didn’t solve as to not slip on the wet floors

We loved the convenience of the on-site restaurant. They have a lovely secret garden with frogs and other fun creatures! It is EXTREMELY clean and tidy! The location is wonderful and walkable. We awoke to beautiful bird calls each morning. The gardens and landscaping are gorgeous. On clear days, the view of the volcano from the property is outstanding!

Great location! In town but quiet and right beside a river and jungle area. Wonderful view from our room. There’s a fantastic family run restaurant on site. Excellent breakfast that is included. Friendly staff. Free parking. Security at night. Very clean and spacious room.

The only complaint was that our bed was very hard. I did mention it to the receptionist on the way out. She said she would make a note. A mattress topper would help.

This is the first time I rate a properly a 10! First the staff is just outstanding. They helped us organize all the activities, called taxis, recommended tours…etc. We had a room on 2nd. floor with garden view right in front of the volcano. The room is big with a terrasse. Breakfast served by the river in a charming restaurant is excellent! Again the staff at the restaurant where we ate several times is just perfect. Thé hotel is in a quiet part of La Fortuna but very close to everything. Very good value for money. Overall this was the best hotel we stayed in during our one month trip to Costa Rica.

The breakfast was fairly average for the region. The location was excellent, right in the middle of La Fortuna. The room and the bathroom was large with everything you would need. Plenty of hot water. Good gate security and helpful staff.

The breakfast wasn't the best, I asked for a coffee refill and the waiter grumbled saying i was only supposed to have one cup. I would of happily paid for another if it was a problem.