The location of the property is excellent. All Prague sights can be reached by foot and exceptional public transport can be used as well. The neighborhood is really nice with a lot of restaurants etc. The whole building belongs to the property owner, so the overall impression is very nice. The entrance door, the other common door and apartment door are unlocked by door code provided after online check-in or at the nearby reception desk (online check-in works fine). The exterior and interior of the building looks beautiful and very clean, the elevator is very modern etc. Our one-bedroom "Twig" apartment No. 24 is very spacious, nicely decorated, well-equipped and very clean. I was impressed by the prompt customer service. Upon arrival, we found out that towels were not provided by mistake, but we got the towels few minutes after request. We found the issue regarding the electronic safe box, but the problem was solved few minutes after our request. WiFi works fine.

Towels were not changed after three days as advertised. The sitting area of one-bedroom "Twig" apartment No. 24 is not very comfortable.

Great location in the old city, easy walk to everything. Clean, well-appointed apartment. Really liked the emailed access code for exterior and interior doors, rather than needing to collect a key. Made it very easy for all 4 members of my family to come and go as they pleased, without needing to coordinate who had the key/keys. Prague itself - beautiful and atmospheric, but tourist numbers on the weekend in the weeks before Christmas.... wow, horrendous!

The only criticism I have is messaging with the managers in days leafing up to our arrival was not very responsive, and I only received final confirmation and access codes in 24 hours prior, which worked out fine but if it had not been confirmed we would have been stuck for accomodation so close to arrival. But seriously, no other criticisms - the location and apartment were excellent. Would definitely stay again and recommend to anyone.

It was a perfect place to stay with friends. We had enough space and the two bathrooms were perfect to fit our needs. Furthermore, the price-quality ratio was also really good.

We arrived a bit too early at the apartment. As we wanted to check whether we could drop our lugage somewhere or maybe check-in a bit earlier, we called the central hotel that manages those apartments. However, we were not able to get in touch with them. We therefore had to walk (17 min.) with all our lugage to the central hotel without knowing whether we could drop our luggage there. This was a small inconvenience that could have been fixed with a phone call.

Excellent property, very close to the city center in Bila Labut and Florenc central bus station. Many restaurants and supermarkets within easy walking distance. The property is equipped with an elevator to the 3rd floor. The kitchen is very complete beyond our expectations. Living room is very spacious with complete Cable TV. Cleanliness and other facilities are clean and very well maintained. Only thing is that in winter the heating machine is still lacking, but we can solve it.

Heater machine have a litle problem. Not enough for South East Asian like us.

Really enjoyed this properties ethos. It was eco friendly with plenty of instruction on what products where recycled and how to recycle your own waste within the property. Location was really good, and all the attractions of the city within walking distance. Property was really safe with keyless entry into all the access doors of the building and apartment. Good communication from the hosts on how to get to the property and the key codes in plenty of time prior to arrival.

Only minor comment was there was no tea towel for the dishes, has to improvise with a bath towel, however not a criticism.

It's a self check-in property. The location is great with everything within 12-15 minutes of walking distance. The main train and bus station is also close by. Rooms are nice and spacious with 1 master bedroom and another room with 2 single beds and a dining table+chairs. There is a kitchenet also though we did not use it. All the bathroom(shampoo, shower gel, towels) and kitchen supplies were adequate. What was remarkable was separate bins were kept for recycling paper, plastic etc., which was very good.

Only problem we faced was to check-in as we were early and there is NO facility to keep the bags at this location. We had to walk with big suitcases for almost 15 minutes to reach their office to leave the bags there and again in evening to pick up bags and walk back to the property, when we were really tired after our long day. It would be nice if they could provide some sort of arrangement to store luggage at the property for early check-in rather than having to go to their office for that. Also there was only one shower area and one WC for 4 people.

Fantastic location - Right next to a large shopping centre and it wasn’t too far away from everything we wanted to see. There’s also a tram line up the street that takes you to the castle area across the river so it was perfect for us. The apartment was very quiet too! Easy check in & check out - using a code to access made us feel at home and the apartment building felt very secure. Beds were comfortable, apartment was clean & facilities were great.

Nothing! :)

Was able to make an early check-in, which helped us a lot! Great location, nearby 2 metro stations. Was given all the neccesary accessories to make us feel home. The reception guy at the Palac U Kocku was very friendly and kind, helped us a lot with taxi problems and helped to move our luggages to the street and was purly an amazing guy, real angel.

The sidewalk at the entrance was very ancient and not comfortable for strollers and luggages, it was a struggle every time.

The apartments were chosen at random and it was the best accident of all my trips. The apartment has a great location and easy online checkin. The apartments are very spacious and perfectly clean (special thanks to the maid señoritas). The kitchen cabinets with utensils are a perfectionist's paradise. There is everything you need, including a coffee machine, oven, frying pan, and even kitchen scissors. The rooms are large and very comfortable, being in different rooms, no one interfered with each other. The bathroom was shining with cleanliness and I enjoyed being able to relax in the bubble water. We had a great stay and time as a family of 4.

A little trouble was the neighbors from upstairs, we found them very noisy, they were running around all the rooms until late at night and early in the morning, something dropped on the floor and rearranged the furniture. But this is not the fault of the apartment.

I liked the size of the room great value for money. The area was perfectly located and in a vibrant neighborhood close to all amenities and transportation. It was really warm in the apartment and perfect for my group. Two bathrooms was a plus.

No coffee provided. The bathtub downstairs had no plug.