Unbeatable hotel! I choose this hotel because I was going to propose marriage to my girlfriend and the staff helped me to prepare a memorable time. The room has everything we need with a comfortable bees and well-designed facilities such us a small fridge with snacks and beverages. the location is also great very near from the old town and the main attractions

Nothing, everything was perfect

The hotel's location was truly outstanding, making my stay all the more enjoyable. The quality of the hotel was impressive, especially considering the reasonable price. On my next trip to Prague, I'll definitely be booking this hotel again, and I won't hesitate to suggest it to my friends either.

One minor issue was the surprise deposit request of about $250 per room for the bar, which had not been clearly communicated on the Booking.com platform during the booking process.

The staff was great! Very welcoming, helpful and nice. The location of the hotel is perfect! It's close to all types of public transportation, quite area and surrounded by very good restaurants.

The cleaning of the room was a bit slacking. We stayed for 5 nights, unfortunately the towels were changed twice (and only because we put them on the shower floor), the hand soap ran out in the last two days of the stay and was not refilled until we checked out.

The location was excellent. Very friendly and helpful staff. The room was nicely decorated and felt like it was recently renovated. The bed was comfortable and the room had a nice big window with good light and a thick curtain to block the light if needed. The hotel has a nice bar and restaurant and small gym that we didn't end up using but looked nice.

The room was a little bit small specially for people with several bags. The room service gave us nice clean towels whenever we signalled we needed them, but we noticed they didn't always look after other bits. For example, given only 4 tea bags were provided, we used them all but for two days out of our 4 days stays we didn't get replacement for them and one of the four days our cups and glasses were not replaced by clean ones.

The hotel itself is beautiful. Very clean and well maintained. Right in the centre of Prague Old Town and close to all the main attractions (walking distance to main attractions). Restaurants, Bars and Cafes right next to the hotel. Breakfast was substantial and catered to everyone, i.e gluten-free options, vegan available etc. Highly recommend this hotel.

Nothing. Everything was perfect.

It was a beautiful hotel, our room was wonderful. Just wish we would have had more than one night to enjoy it. My daughter and I enjoyed sitting in the lobby window in those wonderful art deco chairs and table, having a drink and people watching.

Everything was good, no complaints.

The hotel is an easy walk, with luggage, from the main train station. On arrival we were warmly greeted by an elegant ambience, warm staff and, on that cold day, a mug of hot mulled wine. This is the best value for money hotel I’ve ever stayed at. So much so, that on checking in, I had to make sure that what I was expecting to pay for 3 nights was not the daily rate. One gets the impression that this hotel could be pushing 5 star status.

Breakfast was amazing, you're able to choose whatever you want (and free prosecco :)). Unfortunately, most time the main restaurant was closed, but that's not a problem at all. The personnel was absolutely friendly and gave us a lot of valuable advice. The hotel placed very close to the main sightseeing place. I want to say special thanks to Musa - the level of provided to client service exceeded all our expectations.

The shower cabin hasn't been so comfortable. A Ukrainian couple from Odesa made a conflict with personnel and bring an ocean of negative emotions to all witnesses. Awful and abusive behavior must be stopped by administrators more decisively.

Everything was great! From checkin, nice hall, great welcome by the staff, very nice room (new fornitures, bed super comfortable and room very clean), great location (central but quiet), amazing breakfast (i LOVED THE LIVE VIOLIN PERFORMANCE ON SUNDAY MORNING!!)

Everything was perfect

Hotel is in a fabulous location, with the Old Town just a short walk away. We loved how comfy the beds were, and our rooms were spotlessly clean. The ladies on the reception were helpful with booking a taxi, giving directions etc., especially Hannah who was kind to my little boy when he had a nosebleed. The hotel itself is very elegant, and beautifully decorated for Christmas. We really loved our stay here.

My room was facing the main street, so we could hear the trams passing. It didnt bother me at all, but you might want to ask for a quieter room as they're not soundproofed. But other than that, there were no downsides at all.