I have to say that this was an awesome experience. The room was big, clean and the housekeeping service was very good. The staff was really kind and helped us with everything, from the beginning until the end of our stay. At check-in, they offered us 2 beers, on the house. Another nice thing was that, when we entered the room, we found a bottle of wine, again, on the house! Not to mention that almost everyday we received small gifts, like cupcakes or cookies. During an evening, we were asked if we want a glass of mulled wine, again, on the house! At check-out, the 2 girls from the staff were very kind and helped me with printing the boarding passes. As for the breakfast, nobody can wish more than that! Very tasty, with a large variety of food, home made desserts (very delicious!), juice, water, coffee etc. I think that this is the best example of how a hotel should be! I can't know if I will ever come back to Prague, but if I do, I will definitely choose again this hotel!

There isn't anything that you couldn't like at this hotel!

Breakfast was Excellent. They had an excellent spread of all types of continental breakfast items, even a chocolate fountain. Option for various types of breads, bagels, baguettes were available. There was porridge. Rooms were nice and clean. The rooms did not have AC as it is a vintage hotel. But every room has a portable fan. Location is excellent - centrally located. The main square and Astronomical Clock is just 5 - 6 minutes walk from the hotel. Lots of eateries around the place. Vlatava river bank is around 3 minutes walk. Very good location

Only thing I did not like is there was no AC. In the summer months it gets hot in Prague. But Fan was provided.

First and foremost, the staff were very friendly, spoke excellent English, and were very helpful! The hotel is situated well in the city, and you can easily get to anywhere. The bed was quite comfortable. Breakfast was great. The checkout time is very fair. I would recommend this hotel! Just make sure to properly look on Maps where the Hotel is exactly located. Google Maps wasn't quite accurate at navigating to the hotel for some reason, so I had to circle several times.

The parking was the oddest parking I've ever seen, and it was like a Pigeon hangout place. My car looked like an Art project after I checked out. Not to be dramatic, but the elevator was one of the slowest I've seen in my life.

we absolutely loved the rooftop bar area. Perfect place to take in the gorgeous sunsets over the beautiful medieval city of Prague. Daniel was very helpful showing how everything went and checking out into the hotel. Veronika was extremely pleasant and efficient. Great experience. Parking wad easy and free. The location is very close to all the sites you want to see. I would definitely recommend this hotel to anyone considering staying in Prague

it was unseasonably hot in the room, was a little bit warm in the evening. They did supply you with the fan and the windows opened pretty wide

The hotel staff was amazing, friendly and helpful each time we encountered them. The hotel is amazingly close to the main Prague points, like the city square or Charles bridge. The breakfasts were the same each day, but rich and tasty, with high quality products. Even though there's no parking place guaranteed, it's possible to park on the streets and the staff will make it free for you. They have their own bar, so it's your safe place in the evening to have a reasonably priced beer. We were welcomed with a free prosecco voucher and we used it in a rooftop bar, having a lovely view over the city.

We really lacked an air conditioning unit - it was really hot and humid during our stay, making it difficult to have a proper sleep. The lift is unbearably slow, it was much faster to get to the TV tower's viewpoint, than to the 2nd floor of the hotel.

Everything was so good! First of all the hotel is in such a great place - you can reach city center in five minutes. The staff was incredibly friendly - we found a hotel manager compliment in our room with handwritten note, when it was our time to check out receptionist offered us to extend our parking for free! And last but not least they gave us two bottles of water for our trip. I’ve been in a lot of great hotels but I can honestly say that the best customer service was here in Metropolitan old town hotel. Next time in Prague we will definitely choose this hotel.

That was my 3rd time stay in Prague, and I loved it. The staff was really friendly and helpful. Breakfast was excellent. The room was good and the bed was really comfy and finally the location was perfect, not too far from Old Town, a few minutes walk. I will recommend this hotel ( You will get 20 euro voucher for your next stay at the end on the reception desk).

We had the noisy German-Russians neighbours next door, smoking and talking loudly outside the open window, after midnight on the 3rd floor but eventually they all gone sleep after an hour, I'll take it for a bad luck.

If you want a perfect hotel to go see the old center, this is perfect. I can say about the room that it was very clean and airy, I received a bottle of red wine from the hotel, which is a small and nice gesture. The bathroom is very spacious and equipped with everything you need in it. Extraordinarily large and very soft bed, among the best beds I've slept in. The rest of the room was equipped with all the necessities you could have, water, mini bar, coffee and tea. Which I found very welcome, because they were for more preferences. Extraordinary room. At breakfast, a lot of variety, which I think is a big plus. My mother is vegan, and she had options to choose something to eat. Score 10 for breakfast. For car parking, what we were all looking for, we talk to the hotel, they will help you with directions to a very practical and nearby place. George gave us directions to places to visit and answered many questions we had, which we were extremely grateful for. A staff of 10. What this hotel has and I would like to see it again in several hotels. The doors to the room had the name of a personality, in the room you had some information about it, the halls were also full of information. And what I liked the most in these hallways, is that in the reception hall you had 2 chessboards, for those who like to Play. I thought it was extraordinary. I will recommend this hotel to people I know and to you people I don't know. Very satisfied!!! And finally, the city is wonderful and loaded with a lot of history.

Shower water pressure. I didn't really have many things that I didn't like.

Great location very close to the Old town Square. The breakfast was excellent and with a very good variety. Veronica and George at reception were excellent and very helpful. Veronica also made great recommendations about restaurants and general information that was useful to us as tourists. The hotel has a great rooftop terrace for afternoon drinks and Veronica even arranged for us to visit another property in the group which has an even better rooftop terrace. Thanks, you were a star.

Parking is easy and Free, location is perfect and can reach to all attractions in 10 to 15 min with small kidz too.. very friendly smiling staff and very helpful mainly (Tania ).. the check in was within 3 minutes.. we were upgraded to 3 bedroom apartment ..very spacious rooms..clean..and comfy..there are spacious wide elevators..the weather was beautiful but we had fans which we did not use.i will choose it it in.my future visits.

Weak pressure in the showers Although we had a very beautiful weather during our stay but the rooms deserve air conditions for the hot weather time...