I liked the service and the facilities. Everything was very nice and the concierge was Excellent.

Drinks were for the most part bottom shelf and even the premium/preferred package didn't get us top shelf liquor. Best scotch you could get was regular Buchannan's. Not thrilled with the bar....have seen much better. Food was good but not great. It was a hit and miss. For the most part the only option for breakfast and lunch was the buffet (aside from a few beach spots with burgers and hot dogs but nothing really good). At the buffet a few plates were really good but some others were not good at all. Food I would rate a 7/10. The best food I got at the Steakhouse.

Very good facilities. Our Booking concierge, Joel, was excellent, always ready to help, immediate response. The beach personnel was also very good - kudos to Feliciano at the beach bar, and Vida, at the towel station. The personnel at some of the restaurants was not always super friendly (many were very friendly) but they seemed overworked and under a lot of stress. But they were always correct.

The food at the main cafe and restaurant could be better - at least in other dreams hotels we have visited was better. Some of the other restaurants were excellent, though

clean property and room service is excellent. very well designed and access to all fun filled facilities. beach was very clean and well maintained

My 2 yr old son got sick and we had to take him to hospital with an ambulance. Ambulance ride cost us US400 + US181 for the doctor attending inside ambulance. on top this resort is affiliated with that hospital and advised an isolated price list for their guest on Ambulance fee, Doctors fee USD400 etc. I enquired about usual Ambulance charges and it about USD25. Trip was within budget until we had that unforeseen situation.

Room: Enough room for a family of 4. Pool: Very good design for kids.

Restaurants: Restaurants A La Carte have no much rooms. Hotel was almost sold out for our days and lines in restaurants are huge. I dont see a clear balance between restaurants capacity and bookings (buffet is ok in this regard). One of the day at the Steak restaurant, server was not friendly as typical in DR. Even the guy have the nerve to kick us out to prepare the table for the next round. Food in the other hand are not big deal in this resort. Reservation system collapsed, the arrival day and the lady was calling us next day close to 9a to pay and also they left a letter which was more than enough. Probably they tend to forget we're on vacation (they called all of my friends around the same time). Of course they woke us up.

Overall experience was excellent, the staff went above and beyond. Would love to give a few special recognition to certain employees. 1-Felix, Moises and Jomesit in the Mix bar( the service they gave was exceptional. 2- Darlyn- who worked in the French restaurant and in the taco stand- thank you for the laughter, and amazing service. 3-Javier in concierge- your dedication to making sure the guest are satisfied is over the top, Thank you for making our stay and my sister in laws birthday amazing. I will definitely be booking really soon.

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The food options for a Vegan were about 70 percent of what they served which fit into my regular eating routine. The resort was so beautiful and clean. The restaurant options you can pick from for weeks. Stayed there 10 days and hated to leave.

The hostile taxi cab drivers when arriving at the airport. It had nothing to do with the resort, but make sure you have schedule your transportation from the airport to the resort through booking.com, otherwise you will be swarmed with taxi people trying to get you in their cars. And you want to stay safe, so schedule with booking. That way you know you will be taken directly to the resort.

I like the set up & scenery of dreams also the food was good Different variety of foods And my room was very spacious and comfortable

The food stations close early at 11pm And if they had a snack one that was open late it was limited, could had more stuff like chips, pizza, tacos , other food options. I was also at breathless side for it to be adult only the entertainment was limited. More r n b music, pool party was not entertained , should be music playing all day & better fun options for adult only spot

the property was beautiful and well maintained.

the food

Loved the beds. Food and beach

Only had one spot for breakfast

The property was very clean with a good energy atmosphere. We enjoyed tremendously the ability to go to Breathless next door without restriction. Very nice water park at Onyx. Our room was very comfortable.

The daytime game area for billards or ping pong were closed or absent. The sports bar didn't open until 5pm. We decided to take the property vacation packages presentation. We we told we would receive two massages for our time. When we tried to schedule the massages, only one was free with an additional payment needed for the second person. We complained, but got nothing but excuses for the time we lost at their presentation. BIG SCAM!!! The restaurants were decent, but many were closed, including the buffet. They also had NO "night time" snack bar with hot food,,, pizza, hamburgers etc.