We enjoy our stays at the Hilton Garden Inn Detroit. The lady that has checked us in and out the last few times is amazing. I believe her name is Jeri (sp). She is very happy, friendly, and informative! We like the location as it’s close to everything we need and want. The valet Mike, parks our vehicle when we get there and brings it when we leave. We do very much like the employees ❤️

This was the first time we tried the bar/restaurant for dinner and it was aweful! The atmosphere and menu make you feel as if you’re in a fine dining place, but that was not the case. My husband and I both ordered the 100% prime steak burger. Ordered medium well with ketchup, mustard and pickles. This burger was literally the size of a 50 cent piece, the bun 3 sizes bigger, the burger was a pre cooked with grill marks, frozen burger!! Not to mention it was $21 a piece for this absolutely horrible burger! Oh, and, I got pickle spears to put on my burger. They didn’t carry pickle slices 🫤 This was really upsetting because I can tell you, the restaurant has absolutely nothing on the hotel! Won’t be eating there again!!!

Location is prime! Favorite hotel here because I come for shows at Filmore and Fox. Staff is always pretty cool, kind, and helpful. This visit, Especially Jedalyn, she was always smiling warm and going above and beyond to make customers feel like it’s home. And the Valet at night, i heard him called Noel? He’s easy to approach and went out of his way to help customers and other staff. Love to hear music all over at night and can walk to everything important downtown. Maintenance and other staff came immediately up if i needed stuff which is probably hard to keep up with so appreciate that.

Not criticizing at all but some suggestions. Needs updating and pool. I always choose Hilton Garden Inn in every town if possible. They are always new or flipped with modern furnishings so bathroom is new and clean and appliances are working good, with affordable mid price. -This Hilton needs update, bathroom tubs looked dingy although clean so makes you not notice the other updates, fridge never worked properly so some food was ruined, and tv picture was not looking he. 2nd stay at this site. -Also I always pick Garden Inn becuaee they all have indoor pools, but the pool here was shut down after COVId from some structure issue maybe? It’s my favorite thing about all hotels, swimming.

convenient for events downtown, the valet parking

no full time resturant, breakfast buffet only. 16.99. really? guest staying should only pay 12.99, outsiders 16.99 verify by showing room key. bar wasn’t staffed properly or set up properly. should have small kitchen for lite sandwiches, burgers and fries, small appetizers

Very nice clean and in a great location

The valet lady (older woman) was very rude no people skills what so ever. Then the older woman at the front counter with the long nails another very rude employee does not need to be at the front counter she had no customer service skills. Too much attitude in her voice very rude all the way around.

The location was everything! Walking distance to Comerica Park, Ford Field, The Fillmore and so much more! The hotel was clean and the staff.... everyone was super nice, helpful and friendly!

No shampoo and when it was requested it still was never refilled BUT it did not put a damper on our stay and I'll be rebooking in a month.

Clean room, furniture, bedding, towels. No bad smells, the room was spacious.

Parking $45, not $38 as their Booking.com description is. During our check in the front desk man was very aggressive when I told him that their parking rate on Booking.com is $38, and he claimed that he does not care about what is written on Booking.com and that it is NOT HOTEL’s official information. Very unpleasant and negative experience from this individual and interaction overall. I was very disappointed.

Great location for walking to/from Little Ceasers Arena. Beautiful facility.

Valet parking is very pricy. Valet staff rude twice. No breakfast. A little tough to get in driveway as Valet staff was behind and cars out to the road waiting to check in.

Location was great. Restaurants were convenient. Staff were very friendly. Very close to Ford Field which is why we were in Detroit

Can't say there was anything I didn't like.

Clean, well maintained, super close to Ford Field and other places. The staff was FANTASTIC! Front desk staff was friendly and beyond accommodating. The valets are top notch - professional but wonderful personalities. Housekeeping was extremely nice and courteous. All around EXCELLENT PEOPLE work here and make everyone feel beyond welcomed!

That we had to leave lol

location and nice spacious room.

parking $45 a night There were a few things on the carpet-cranberries? The tissue dispenser in the bathroom had only three tissues crammed in the top with no box in the canister. It kind of felt like who ever “Cleaned” the room took short cuts, which kind of grossed me out. I tried not to think about it.