Very good breakfast with freshly made eggs. Room was spacious, loved the soda stream in the room for making sparkling water.

Room cleaning was not perfct when we arrived, something left from previous guest and they more or less missed us the next day simply as we had do not disturb on only until after breakfast. By 11 we switched to make up the room and by 5pm they hadn't done it and we needed some fresh towels. Which they did bring.

The location is excellent. High quality coffees at the breakfast (including takeaway lattes) were great. The cocktail bar, while expensive, was excellent. Spacious room, Japanese remote controlled bidet toilet gets the thumbs up every time. The Spa and sauna were just right. The restaurant downstairs (Boon Nam) is excellent, make sure you enjoy the tasting menu at least once.

One drawback to having a street side window on the weekend was the noise during the night. Despite the room being fairly quiet, loud motorbikes were revving their engines and setting car alarms off. Perhaps an even greater level of soundproofing is needed on those particular rooms. The gym (open 24 hours btw) was very small, which is a shame, because there is excellent equipment inside.

Sauna, breakfast, room decor was lovely, location great

As a solo traveler, we often get given the smaller rooms. I felt my room didn’t match the advertised room given it had a smaller internal courtyard facing window rather than a larger external facing own. I was disappointed. I probably could have queried and asked for a room on a higher level with the outward facing window especially as I checked in early.

All the carefully thought-out design features, so that everything in our room was easy to operate and very comfortable to stay in. (eg lighting worked well and switches were in the right places). Also loved the art/design fusion with lots of interesting artworks in public areas (eg large hanging Ai Weiwei sculpture).The staff were very friendly and professional. Nothing was too much trouble. Breakfast staff were exceptional.

Nothing

A modern and exceptionally clean hotel with prompt and courteous service from all staff. Very comfy bed and large walk-in rainfall shower. Great breakfast and creative cocktails at the bar.

€60 for a buffet breakfast is too expensive, as is €35 for a double whiskey. There was no storage in the room for our luggage and clothing. The view out of the small window was different to what was shown on booking.com’s website.

Very well located, this is an excellent hotel to stay it. We loved our room, attention to detail was obvious and breakfast was very good. Spa facility was top notch and we used this a number of times. Security strong, which is welcome.

Takes a bit of getting used to the various lifts and levels to get around the hotel - not that intuitive or well signed. Although understand the reasons for it, clunky system to have to check first before using the pool and sauna facilities. Having said that, we had no problems each time we did want to use.

Amazing location. The room was very good and whilst not huge was perfect for our stay. The spa was fantastic and I had a hot stone massage treatment which was exceptional. The breakfast was delicious. The bar menu was not very big but the staff were great and accommodated our requests. We didn’t get to try the in house Asian restaurant as it was closed for the summer.

The property was okay but looks a bit outdated in the common areas. I have booked this place as a recommendation because of the spa facilities, however I was shocked when on arrival I have been asked to pay an additional 20 EUR in order to enjoy them. I would expect a 5 star hotel to allow you to use the spa and gym facilities for free irrespective of the room category.

Lobby and common area facilities look a little outdated. Paying an additional fee to access the Pool and Sauna in a five star hotel is simply not acceptable. Pool is also very small.

The staff is very polite and friendly. From front desk when checking-in and checking-out, the greek gentleman in the breakfast room and the lovely finish girl in the cafe. The Spa is was good presented and very clean.

We had two rooms which were next to each other with a private hallway so became a suite type affair, the only slightly odd thing was that the boys twin room was twice the size of the room for adults

The staff could have been more helpful