The room is modern and clean. The hotel is adjacent to a very little shopping center including a supermarket, McDonalds, etc. However, the hotel is not in the touristic area, approx. 15-20 min by car to Taj Mahal area, 2-3 nice restaurants nearby. Security staff at the entrance is very polite.

In the morning of the check-in day I contacted the hotel and let them know my time of arrival. Despite that, the hotel tried to call me multiple times within few minutes and then texted me in WhatsApp, that I should let them know my arrival time, if not they would cancel my reservation. What happens if someone is not available via phone, when they contact you? This made me feel very uncomfortable. I told reception, but my concerns were not taken seriously.

The most amazing hotel! The staff are very welcoming and nice, they help you with everything they can. Thanks specially to Monika, Aman, Dheerendra, Abhimanyu for making our stay so confortable and easy going, they were quick to answer all our questions and queries beforehand, and arranged any special needs we asked for. A very very special thanks to MR. ZEESHAN, from the travel agency. He arranged absolutely everything for us during our stay in Agra. He was so nice and polite, adapting to our needs, covering all our petitions and helping us with everything we needed. He arranged the best tour guides for Taj Mahal, Agra Fort and Fatehpur Sikri. He did not feel harrassed or cheated on once, he organized only what we asked for, was never pushy and have us his honest and sincere advice. The facilites of the hotel were clean, confortable and very well conserved. Beds were cozy and the bathroom was clean and with hot water. We also used the gym facilites, which was a nice option to have available. Breakfast was delicious, with a variety of foods from both western and Indian cuisine. Location was very convenient next to a shopping mall, and we felt safe at all times. It was a confortable and calm oasis in the middle of the caos of India. 100% recommendable.

Honestly nothing was bad. Maybe the bathroom was not exceptionally clean and the heating system was complicated to use, but it wasnt a big issue

By far the best hotel we’ve stayed in. We’re an English couple who have been travelling since 1st March 2023, we’ve toured all of South East Asia and Nepal, accumulating 91 different hotels etc. our stay here at the Fairfield by Marriott has been exceptional, the rooms are pristine and clean and very comfortable. we chose half board, as we wanted to try something different, the chef’s skills surpass them, the food is high quality and in such variety, delicious 😋 nothing is to much trouble for them. I feel I need to mention the staff here that has really gone above and beyond their normal duties, Deepak, Suman, Sweta,Prity, Alok and of course the Chef Yobendra thank you so much. It’s definitely a memorable stay thanks to all the staff here. Really professional at what they do. The hotels Location is perfect, for all the attractions in Agra, there’s a small shopping outlets nearby, you can even get a view of the Taj Mahal from your room. The whole ambiance of our stay was wonderful and we would definitely recommend this hotel. And to think they’ve only been open for three months. 5 stars

Nothing.

I really enjoyed this hotel. It was beautiful, comfortable, very clean, and had delicious food. The staff was very friendly and they organized us a wonderful tour.

Unfortunately, due to the fogginess the Taj Mahal was not visible from our room with a view of the Taj Mahal. So, I'd recommend to check weather conditions before booking rooms with a view of the Taj Mahal. Also sometimes the power would cut off for a few seconds then come back on. I am not sure why maybe they were doing maintenance while I was there.

The hotel staff at reception was extremely friendly and helpful and accomodating. The staff did everything they could to answer our needs so thank you !

For a european, you expect even more cleanlingless for a 5-stars hotel. And also the valet and safety staff at the entrance were not very communicating, so there was a lot of confusion with our luggage and bags.

Location is very good with good view of Taj Mahal, very comfortable room with all facilities, very good restaurant and food. Breakfast was very good.

Housekeeping disturbing at odd hours and ringing the bell impatiently till someone opens the door. On one occasion, the housekeeping even started opening the door before we could!!

Location Hotel is located near a mall and has lot of option to eat Taj View Taj Mahal is visible from few rooms but it is very distant and so not visible in the morning and foggy weather

Room size Room was smaller than expected Room service Although the quality of food we ordered was good but the time take was too much. I had to go once to reception after calling them 3 times

Everything was perfect. Very good breakfast, big room, comfortable bed and very good shower. The staff was very friendly, especially M. Zeeshan - he helped with organising tours and rides for me, all to a very high quality. I travelled as a solo European female and he made sure I felt safe all the time. Thank you🙏

The room was very clean and tidy. Loved the decor. The hotel is very well maintained and value for money. The room is better than the pictures given.

I called for a wake up call because I had to catch my train the next day, but I didn't receive it. I haven't received my invoice yet, I was promised it within 2hours of checking out.

I was very impressed with the variety of options available for breakfast. The Southern India cuisine offerings were particularly delicious. The staff members were also very attentive and helpful.

One suggestion I have is to have more gluten-free options available for those with dietary restrictions.