Pool was nice and well kept With facilities to shower and change As travel agent I can appreciate this, handy for people having late flight wanting to go for swim before flight when they were already checked out Breakfast nice , very big assortment and good service

Although regulations are not followed by pool While I was trying to swim, that’s what pool is for , 4 youngsters - indien people were “playing “ loud making it for others difficult to do so For those a children pool should be there And swimming should be with swim outfit, not in clothes , that is highly unhygienic. Restaurant decoration could be more cosy , not canteen like

The food was just amazing ! Breakfast and dinner was superb and thanks to chef. Service staff was also amazing, Kirti, Muskan to name a few, and some of the guys, which I am sorry to say forgot their names. Travel desk was also helpful in arranging my tour to Agra and Fatehpur Sikri and also my trip to Jaipur. Thanks to Adnan for arranging this. The driver (again I forgot his name-Parmar sahab??) was extremely helpful and trustworthy. Guide for Taj was helpful.

One of the guide who was arranged by the travel desk for Fatehpur sikri didnt show up initially, and we had someone else who didnt know English. Then we asked for the real guide (Abid?)-the switch was not comfortable for us. Then the real guide- who actually helped us with so many photos, but he was not walking along with us, making us a prey for the scammers and sellers in the road. He also took us to some shop nearby, which was not at all helpful. This part of the trip could have been better arranged by the travel desk.

Well cooperative staffs. Restaurant have enough options and choices.

Parking was a significant issue during my stay. The room's view did not meet my expectations, and the proximity to the pool raised privacy concerns. I was quite disappointed with these aspects of my stay. I believe these matters deserve attention to improve future guest experiences. I hope to see improvements in these areas. Even their restaurant amenities and foods are so delicious, I don't understand why they are canvassing and convinces gust to get 5 star ratings. honesty I don't like that.

The breakfast and also the dinner was some of the best we got throughout our trip. The room was clean and nice, the size did easily fit 3 persons. Staff was nice and helpful.

The location is ok, but in this crowded streets and really busy city it took us 40 minutes to reach the main destinations like Taj Mahal and Agra fort.

My wife was sick at night and we didn't have medicine so, I've called in the reception for the medicine. The staff members were so good that they've brought the medicine at midnight, which was really appreciated and commendable. Thank you so much. The lady in the reception at night, Ms. Sunita (If I haven't mistaken her name) is an amazing person, so nice and so helpful. Thanks Ms. Sunita.

Bit crowded in the breakfast area.

The hotel is located just next to main road. Check in was smooth Staff was very cooperative My 3 y old daughter enjoyed to fullest Restaurant was quite busy in morning hours due to increased footfall which is understandable. Dinner was good. I had 3 families visiting. All were very happy after the dinner.

I think they need a bigger restaurant to adjust fully booked hotel situations. May be issue 2 key cards to families because all things require access cards.

Staff were amazing, food was good little bland for my taste but most others would definitely enjoy it . Facilities were very well managed and VERY clean. Not as close as I would have preferred to attractions or markets, but had a beautiful view of the Taj in the distance from my room. It also happened to be international womans day and came back to a special letter and treat from staff 😊Would definitely stay here again and would recommend to anyone.

We visited Agra with our family, we were truly glad that we booked the Holiday Inn. Our experience was extraordinarily good from the time we checked-in, till we checked out! We received a very warm welcome from the reception staff members, Akanksha, Pinky and Ajay, soon after we arrived. As we got into the rooms, the hospitality of the housekeeping staff came to the limelight. Ajay, Rajesh were extremely good in their services, attentive to our specific needs and went an extra mile in offering their services. For dinner and breakfast we went to Cafe G. The services we received there was extraordinary too! Rajkumar, Muskaan, Manish Tiwari, Siraj extended close attention to our needs. They were very professional and hospitable. The food was very good too!! We would give 5 stars to the Holiday Inn team and the hotel! We were greatly impressed!! We would highly recommend the hotel to anyone who is looking for a place with great service, excellent hospitality and good food!!

Absolutely TOP class property! Maximum hospitality of all the staff. As being quest in at least 250 hotels around the world, trust me I can recognize if it offers you that "feel like home" atmo. This hotel perfectly does from the very first minute of your arrival to the check out taxi service. Thanks to all! Overall, food was delicious! Room very comfortable and extra quiet. Marble bathroom, all clean. Swift operating lifts. Pool area was brilliant, our child enjoyed to bits! Water there is amazingly clean and there were some water toys to be used freely. We loved the pool best!! Location of the hotel is fine, surrounding streets rank among the least "Indian" of Agra. Do not hesitate to opt for this HI as you will get enough satisfaction for a pretty good bargain.

Servis at some points takes some time but arrives at good quality.

The hotel was great, especially the breakfast! Room and bathroom were nice and clean!

We were really disappointed with no functioning swimming pool. On querying further we realised it's been non operational for quite sometime and will remain so. We selected this hotel and paid premium because of the hotel having a swimming pool. This information should have been on their web site! We would have selected another hotel if we knew! Also the view from hotel room was not great! overlooking some dump terrace and crap!