I'm not sure I can write enough good things about this place. It was the standout accommodation of our trip to several different cities in Italy. The staff was extremely responsive to all questions in advance. They were overly accommodating with every request, and the room itself was just BEAUTIFUL. Large, roomy, new, updated, expertly decorated, and the bathroom was incredibly nice. I didn't want to leave, and we were unfortunately only there for one night. The location was excellent and right in the center of everything. Lots of safety measures and security. The bed was large and comfortable, Everything was superbly clean and new looking. But the staff is what truly made this place awesome. The morning we were supposed to catch a train for Venice, there was a taxi strike, and we could not get a taxi no matter how much they called and/or we tried. With 20 minutes to go, we decided we were going to have to run the one mile to the station with all four of our bags. The gentleman at the desk basically told us absolutely not, and he took my heavy bags for me, and proceeded to run through the cobblestone streets with us, eventually found a taxi along the way, flagged them down, and thankfully, spoke to them in Italian explaining the urgent situation. His kindness helped us to just barely make our train so we didn't lose $150 worth of train tickets, and we are eternally grateful! A standout experience for us in Italy.

Everything was perfect. Not a bad word I can say.

We booked both an apartment and a hotel room. The following review is for the two-bedroom apartment. Location was dead center of everything. Florence is a very walkable city of course. Only downside to the location is the crowds that form outside for the sandwich shops. The apartment was large and cozy. It did have a few downsides that prevents us from booking this apartment again. First, the bathroom for the main bedroom is actually up a set of very steep stairs. Shower itself is also small but typical for Italy. It could use better lighting to help with makeup and such. The bathroom for the second bedroom is located on the far side of the apartment next to the kitchen. Both bedrooms only had pedestal sinks, so if you daughters that need space for makeup, be aware. :) My wife and daughters had to do their makeup at the dining room table. The living room and kitchen area had tons of space. Couch was surprisingly comfortable. The large TV is a smart TV (Netflix, Amazon, etc) which was a plus for rainy nights. Since there is no housekeeping, you have to ask for more towels constantly plus take your own trash out. No extra trash bags were provided in the apartment. Be aware, you had to drop the trash in external cans about 2 blocks away. Overall Positives: Location; friendly staff; large space. Overall Negatives: Bathroom inconveniences; no housekeeping; no staff after hours; lighting in the hallways was a nuisance and timers were way too short before they turned off; beds were uncomfortable and pillows are thin compared to some other places. If we stay at this hotel again with our kids and needed an apartment, we would try to book the other one or the penthouse.

See my overall comments about the experience. I wish the description of the apartment layout and bathrooms was clearer.

The breakfast was perfect. Eggs were made to order and there were other options to order as well. The bread was warm and coffee and juices very good. The staff was ver nice and helpful with all of our needs.

The room was Really Nice. The ceilings were very tall. The bathroom shower was nice too. Above all, we thought that ADULTS ONLY RENASCENTIA went the extra mile, time and time again, to make our experience better, whether it was extra water, comfy slippers, or even a hand-annotated map suggesting additional sites to visit during our time in Florence. We traveled as a family of five adults, and there was plenty of room for all of us. It was quiet, the beds were nice, and we all felt really well rested (no one was relegated to a sofa-bed).

The WiFi is not great, especially in the largest bedroom.

We booked both an apartment and a hotel room. The following review is just for the hotel room. Location was dead center of everything. Florence is a very walkable city of course. Only downside to the location is the crowds that form outside for the sandwich shops. The hotel room was surprisingly large and well laid out. It had lots of storage and room to spread out. Our friend stayed in the hotel room while we stayed in the apartment. The bathroom was HUGE! She did not take advantage of the tub. It's a jetted tub; we would have preferred a simple soaking tub due to sanitary concerns. Breakfast looked good but did not eat anything since guests in the apartment have to pay €18 a person for it. Hotel guests get the breakfast for free. My wife and I may try staying in the hotel rooms if we come back to Florence just by ourselves.

No one at the reception after hours. Poorly lit hallways at night in the main building areas.

The location is fantastic- within a short walk of all the sights and museums and next door to a popular deli. The bed was comfortable and the bathroom was large for Florence. The breakfast was great. The staff were extremely kind and helpful and made excellent restaurant recommendations.

The room was a bit dark and a bit on the smaller side because of the large bathtub that took up substantial space which we did not use, although for those who like to take a relaxing bath after a long day of sightseeing, it is a great perk. The AC did not cool the room sufficiently as we could not set it below 22 degrees Fahrenheit and because we were in Florence during a heat wave, it was difficult to sleep. The fridge did not cool at all- not sure why it was even in the room.

I can't say enough positive things about my stay at the Renascentia. Both Nick and Camilla were the most gracious of hosts. From the overall hospitality of being available to answer questions, arranging transportation, etc., to fantastic recommendations of restaurants, to their staff's presentation of delightful breakfasts (loved the pancackes and fruit!) were truly impressive. The ambience is refreshing and clean. The location is perfect...close to the many attractions and the Arno. Bravo!

There really wasn't anything I didn't like.

if you are on a romantic trip and can afford this room specifically (the one with the two person bathtub.) aqua room do not reserve this room for two nights you are missing out. this was EASILY the most romantic part of our trip and it was due mostly to the tub. my wife loved this hotel room so much she wanted me to try and move our whole vacation around to stay another night. it was incredible. the staff was very friendly. I cannot give this location enough praise.

the stairs leading to the bathtub and upstairs was something you could hit your head on. tall people be careful as I have two lumps on my head from not paying attention.

Camilla and Nicco were the main individuals running the small hotel. They were so kind, hard working, and ready to help with all of our needs with a smile. Top notch customer service. The maid service also went beyond the normal clean and paid attention to detail. Breakfast which was included was also excellent. I can’t say enough about how wonderful this establishment was run!

Were the crowds of people outside the main door waiting in line for street food. Florence overall was very crowded

We had a really wonderful trip to Florence and Renescencia hotel definitely was an important part of that! The staff were wonderful and the location of the hotel was superb (a 2 min walk to Plazza de Signoria and 5 min walk to the Duomo). The room was clean and felt quite luxurious upon walking in. The bathtub in the room was HUGE and so comfy, and the bathroom was really nice space. The room was a good size, with comfy additional seating and a nice large window. The window also had shutters, so the room was kept dark at night! We had a really wonderful time - Thank you Renescencia!

There really isn't much to complain about. One detail that was a little frustrating was how thin the walls were and that the corridor was therefore quite loud - especially in the morning when we chose to sleep in and could hear other large groups of guests walking for breakfast. As a Brit - I also really wish the room had a kettle. There was a coffee machine, but it didn't produce tea-worthy hot water (plus the mugs were tiny).