We stayed in the two bedroom unit, which is next door to the Palazzo..Whilst it is not as palatial as the Palazzo it is a very spacious 2 bedroom, 2 bathroom unit with a large living room and reasonable kitchen. The position in the centre of the old town is perfect. The staff were incredibly helpful organising a transfer for our late night arrival, and also booking a resturant for the next night. Great place to stay in Palermo, especially for a family

A few minor things. I would have liked a drying rack for the clothes after using the washing machine, and some washing powder.

Really great location and how fabulous to stay in an historic palazzo where the guests rooms are fitted out beautifully and there are still the historic furnished and decorated formal rooms of the palazzo. The staff were great. The lady who was meeting and greeting was superb. She was most helpful and on hearing that our morning airport taxi was booked for 8am she immediately offered an earlier breakfast, she also did a wonderful tour of the palazzo’s formal rooms. The breakfast was delicious and what a great room to dine in.

Our room was decorated beautifully- however it was in a location that was perhaps a little noisier (internal noises, despite the location there was no noise from the street which was impressive) than other rooms.

The location is fantastic, right in the center, perfect if you want to explore city centre. Staff is amazing, they message us before arrival, they have been amazing with recommendations especially Frederica and Daryl.

There were a couple of things to consider that could affect you stay. However it didn’t bother us: -the rooms are not sounds proof, so it can be quite loud in the morning when people are walking to breakfast -the breakfast options are a bit limited, but delicious! -getting there with a car can be a bit tricky especially using google maps. We had difficulty getting there, and the garage for a car costs 20eur per day. They are helpful as they park the car for you so you dont have to worry about that -the last thing is that after 11pm the hotel doesn’t have security. You receive keys to enter and after 1-pm there is no staff on site.

The property was beautiful. We didnt do the tour but our room, the front hall, the lounge area and breakfast room were so beautifully decorated. Everything was super clean and maintained too. We had daily cleaning too. Federica in reception was super nice and helped us with some shuttle bookings and recommendations from day one. She always had a smile on her face too. Breakfast was delicious from salty things to pastries. Also the location was perfect half of block away from the main street were all restaurants and attractions are in each direction but no noise once you walked inside the building

No complaints.

Breakfasts provided leisurely opportunities to meet other guests around a lavish table. The location is superb for 'oldies' who can't walk very far; Palermo offers so many fine things to see (and to eat) in the cento storico. The staff were uniformly charming and helpful. Great recommendations for fine dining! I think a few down-market suggestions would help. (Street food, for example).

The room was big enough but was short on storage space (drawers) and lacked any external window views. The former might be remedied; the latter could not. I had stipulated only 1 flight of stairs (which I got) but 20 steps was a bit forbidding. But that comes from the nature of a Palazzo.

The palazzo is a true historic gem, right in the center of Palermo. We stayed 2 nights, each in a different room, and both were beautiful- except that the suite was just exceptional! I’ve never stayed in a more luxurious room. I recommend it 100%. Thank you to the staff - Federica, Sarah, Darin and the breakfast and cleaning staff for the wonderful help and accomodation with dinners and sight-seeing, and especialy to the Baron and Baronness Bernardo and Simona Arone De Valentino for the incredible generosity in allowing us to see the procession of Santa Rosalia from the upstairs balcony (with the aqua anis!) It was so lovely to meet you, you made our stay truly unique and special.

Location was great! Right in the heart of the main pedestrian street of Palermo. Breakfast was amazing!

Note that the pictures shown on Booking.com of the property are NOT all from the rooms where guests will be staying and are able to regularly access. This palace dates from the 1500's and some of the owner's rooms are still preserved with period furniture and decorations, but are not normally open to guests. NOTE: if you have problems with many floors of steeply pitched stairs, this is not a property you should strongly consider if you or anyone if your party have any mobility issues. There are no elevators from the street level to the guest areas of the residence.

I recently stayed at the Palazzo Arone dei Baroni di Valentino and had a fantastic experience. From start to finish, everything about my stay was top-notch. The accommodation is a special place with a lot of history. The staff was amicable and welcoming; the room was spacious, comfortable, and well-appointed. The bathroom was spotlessly clean and stocked with high-quality toiletries. In addition, the Palazzo is conveniently located near many of the city's top attractions and is easily accessible. I recommend the Palazzo to anyone looking for a comfortable and enjoyable stay in this city. I can't wait to stay there again!

This is an absolutely beautiful hotel and is right in the very heart of Palermo a few steps from the Cathedral. Our room had an amazing outside terrace which overlooked the pedestrian street (Room 1 next to the Reception desk). The owners have tried to keep as many original features of the palazzo as possible while injecting a modern element in some of the furnishings. The staff were very helpful and friendly. After breakfast we were offered a small tour of the private areas of the Palazzo which had in ornate furnishings and old photographs - really beautiful.

Just something that worried us initially - on initial arrival, Google maps directs you to a pedestrian area which has a sign saying strictly no vehicles but on phoning the Hotel, they assured us they had permission for their guests to drive down this pedestrian street to drop off luggage - they then call a local parking garage to come and collect and park your car elsewhere...

We loved the location and character of Palazzo Arone as a small, boutique hotel set in a genuine historical palace in the heart of the most historical district of Palermo. The property was truly a unique part of the broader setting. Our room had a balcony and a terrace overlooking a very active pedestrian avenue. Yet at night the remarkably effective shutters gave us a quiet sleep. The staff treated us with great courtesy, helpfulness, and caring attention to our needs and comfort. They were excellent: Sara and Adele did a fine job of helping us feel at home, providing advice and guidance for restaurants and sightseeing, ordering taxis, making reservations, and so much more. They were especially helpful when one of us suddenly developed a need for an emergency visit to a hospital. They assisted us to get through this trying experience and get on with our enjoyable visit as quickly as possible. Claudia was outstanding in most graciously offering and serving a delicious and attractively presented breakfast every day, and she cheerfully provided good alternative choices for one of us who has a dietary restriction. The staff deserve a “10” based on our six-day stay. Overall, we grade Palazzo Arone as a “9+” for sure even though it doesn’t have some of the extras of larger hotels.

Very little. Our room had a somewhat different but very workable arrangement of the bathroom facilities, no doubt because it’s in a renovated palazzo. We would’ve preferred to have a safe in the room, but then again the few rooms and the oversight of Sara and Adele at the desk only several paces away provided a greater sense of security than typical in some larger hotels. On any future trips to Palermo we will most certainly stay at Palazzo Arone but very probably choose one of the few suites, if available.