Nice location just a couple of blocks into Ortigia. The room had high ceilings and artwork that some may find unappealing, though we found it fun. Staff is nice and breakfast was good. Easy location to explore the area. Close to restaurants and staff eager to help in selecting. Good stay.

The hotel is two conjoined buildings - causes confusion on arrival as the first sign is not really the main entrance. Given it is a glass door, a simple sign pointing to “Lobby” could solve the problem. The room looked a little worn, but might be a work in progress - should not deter from selecting. On weekends and warmer weather street noise could be an issue.

The hotel is in a good location in Ortigia, close to the major historical and cultural sites, harbour and promenades to circumnavigate the island along the sea front. Plenty of cafes and restaurants nearby, including an in-house cafe that offers easy access to reception. Our room at the rear of the hotel was large and simply furnished, with a balcony allowing side views towards the harbour - and sea on the opposite side. Manager Francesca was very engaging and helpful, also ensuring we were well catered-for at breakfast that also included coffees made to order. Andrea was also helpful, assisting with our luggage to/from our room. We’d be happy to stay again.

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The staff were outstanding and honestly this makes all the difference. We were greeted upon arrival and checked in promptly by a charming young person who also took my luggage upstairs personally. This tone remained for the entire stay with the staff being hugely helpful, positive and cheerful. Breakfast was quite a feast and the staff ensured all needs were met. Their kindness and attentiveness never wavered. Fantastic location! In the best spot for the market and exploring Ortigia. Room was spacious and comfortable. Great value for money!

Nothng.

Very good location and the staff is welcoming and always with a smile on their face. Andrei from the reception is a very warm person. The breakfast has few options, but enough to start the day. I appreciated that continental breakfast options were available (boiled eggs, ham, cheese, omlette - on request). They can make esspreso or tea for you. Spacious room and the balcony was nice.

The biggest minus of our stay was the shower, that has only the ceiling dispenser. I hated having to shower with shower cap and showering the toddler was difficult. The floors are stone/cement, so the room is quite cold (we visited off-season, in March). The room has AC, that we used for heating now and then. Hard mattress 🙁 Narrow corridors with lots of stairs. It wasn't an impediment for us, but it's useful to keep in mind if you have health issues or mobility challenges.

Super hotel Great location Good breakfast Helpful staff CLEAN

I always review fairly but for once not find a fault

The breakfast buffet was wonderful, and they made coffee to order. Great selection of fruit, eggs, and other breakfast items. Francesca was amazing. So friendly, so accommodating, and so helpful in making our stay special. I wish I had booked extra nights at their hotel.

Minor, but important. There is no elevator. Even if you are on the second floor, you'll have to navigate 3+ flights of stairs. Not a deal breaker, but if you have heavy luggage, beware.

I liked many things. 1: the staff was super helpful and caring, in particular Francesca ( she is amazing and really cares for the guests. she goes above and beyond). 2: the hotel is well located in Ortigia, not far from the bridges that connect Ortigia with the modern Siracusa, close to the stop of the Hop-on, Hop- off bus and the Arethusa Spring 3: the breakfast is abundant with a good selection of sweet & savory. I particularly enjoyed the various tarts ( the pistachio is super good)

there is not elevator, so you need to climb a lot of stairs if your room is in the second or third floor. the young man at the reception helped us with the suitcases, he was very nice

The location: perfect to explore the beautiful Ortigia. Everything is located in a walking distance. The staff was very nice and helpful. The bedroom was very big, clean, with a big window, perfect for our family. The breakfast. The vallet service (parking).

The hotel doesn't have an elevator and has a lot of stairs. It wasn't a problem for us, but it's something to have in mind. Due to its location, at night you can hear some noise and live music.

Great location, helpful friendly staff and good breakfast. Hotel very clean.

As usual, the single room was at the back of the property overlooking an inner courtyard. It was dark and made even more so because I had to keep the curtains closed due to other guests passing in front of the window. The bathroom was spacious but it would be a good idea to put in a small table/cupboard to place toiletries, the tiny glass shelf is not sufficient

They gave me a room with a balcony overlooking the street which was very pleasant. Make sure you ask for a room with a view. They had earmarked a tiny room with no desk and no view of the outside. Fortunately I saw it before I checked in and they changed it for no extra cost. The breakfasts are very very good.

The stairs. No lift and the handrail stops and starts again midway up the flight of steps. It is a surprise if you need to use it. The steps are that slippery marble, so be careful not to fall.