I do not speak Italian, and I have used translate app to communicate with the staff. I like the fact that the tall gentleman who speak a little English (who I forgot his name, so sorry) was very warm and helpful with my stay. The lady and other gentleman was very kind also even though they speak no English. As a British black woman travelling alone I felt very welcomed and safe. Zero discrimination, I needed a place that would provide a good experience with safety. I was not expecting boujee i like the old feel and decor. I like the location of the property as it’s 10-12 minutes away from Ortigia Island. My room was clean, bedding, bathroom and the overall hotel.

That breakfast is not available and the restaurant which seems beautiful and functional isn’t up and running.

This hotel is in an excellent position for anyone arriving in Siracusa by bus or train- within metres of both terminals. It is also within 5 minutes walk of the town centre, restaurants etc., and 10 minutes from the old city, harbour, museums, historical buildings and tourist sites. It is an authentic old building, part of the grand old style streets that predominate the city, and is esoterically furnished and decorated in a delightful whimsical way without being at all pretentious. The staff could not have tried harder to be helpful, despite limited English speakers (or Italian on our part). There was always someone on hand when needed. We were using bikes throughout our stay, and they provided secure garage storage on site at street level by the entrance- a godsend. They even co-ordinated with the company we hired the bikes through for collection arrangements. We were also canoeing on the sea around the area- ideal. The room was very clean, the shower had plenty of hot water, and although it was furnished in an old fashioned style it was perfectly adequate for our needs. It had a TV for anyone who felt it necessary. It was a quite spot at night. Superb value for money for independent travellers to Siracusa who want to have a base in the city and are out and about during the day.

Unfortunately for the hotel, a new building is being constructed directly behind, and the workers start using loud machinery from 7 am, so lying in certainly an unlikely proposition Monday to Friday whilst this is going on. It didn't bother us as we had activities to do all day. Breakfast was an affair for the sweet-toothed

The staff was wonderful. When the clerk realized that the two flights of stairs to my original room would be difficult for me -- I am a senior and I have a foot injury -- he moved me to a larger room on the ground floor and did not charge me extra for the larger room. All of the desk clerks were very helpful and very friendly. The location is great -- near the train and bus stations, close to many restaurants and an easy walk to Ortigia.

I have no complaints.

Very cute and accommodating. The staff was so friendly and hospitable. Good breakfast and a comfortable stay. I was hauling around 2 heavy suitcases and they drove me to the train station when I told them that I was gonna carry them by myself, and the station was right down the road!!

It all went fine and staff are helpful. What disturbed my friend it was a bit noisy at night when people made noises which wake you up. In general Al it was an enjoyable trip

Maybe the use of a lift could be of help or maybe help to take luggages

The location is perfect because near bus and train station and on walking distance of the main attraction Oritega. And of course immediately fell in love with Archimedes ( red tail parrot )

10 minute walk from Ortigia. Lovely and attentive staff.

Had a quiet room and very close to the train station which was extremely convenient

No lift…had to go up 2 floors

Breakfast very good. Location very near main station - very handy. Nice, neat hotel with friendly staff.

No lift!

Nice budget hotel near train and bus stations. Very close to tourist areas as well. Supermarket on the same block (enter from parallel street)