Another great stay at this hotel. Rooms are nice, location fabulous. Can’t say enough about how wonderful the staff are, so kind & helpful at every turn.

Carpets in rooms need deep cleaning or replacing. Not the fault of housekeeping, who are excellent. Weird that they hand copy your credit card # to a little piece of Post It style paper at check-in. Asked about it & they said I could watch them tear it up at end of stay, but who had access to this written # during my stay? Don’t remember this practice during my first stay there.

Room was outstanding, with many little extras, including complimentary champagne. Roof top patio very nice place to relax at the end of the day. Great value for the money. Staff was very friendly and helpful. Excellent location both from Rialto water taxi dock to the hotel and from hotel to the the piazza San Marko. Even had porter service from hotel to water taxi - that's how close it is. This hotel made our stay in Venice a very enjoyable experience!

There was nothing to dislike.

An exceptional hotel. Bright, elegant, spacious and spotlessly clean. Staff couldn't have been more polite and helpful and professional. Nothing was too much trouble for them. The location is perfect , just a very short walk from the Rialto boat dock. The boat from the airport takes about 50 minutes and costs €27 return https://www.alilaguna.it/en I loved my stay at this hotel and will most definitely visit again.

Excellent location, luxurious room with very comfortable bed, and sheets. The staff were very helpful, and the breakfast was very good. I will stay here again for sure. Excellent value for the money.

We had a bit of trouble controlling the temperature of the room.

The location of the property is perfect, near enough to the Grand Canal but tucked away in a small courtyard so it’s quiet at night. Shopping, restaurants, and activities right on the doorstep. The staff were super helpful and friendly and the reception desk has someone working 24hrs so it feels very safe at all times. The rooftop bar was an added bonus that we got to enjoy in the afternoons again with attentive staff. The bathroom was lovely and had all the toiletries you could ask for! We also had a bath which would come in handy for families with smaller children. The beds were AMAZING!!!! We also had a large balcony which was nice. We will visit Venice again one day and I will absolutely rebook at this hotel.

The breakfast, whilst nice, was a little bit of a let down. Both my son (11) and I paid 15 Euro per person and it was more of a continental buffet with some eggs and bacon on the side. In saying that, I think we are spoiled in Australia with buffet breakfasts and this seems to be the normal in Europe. The room was definitely big enough for the 3 of us but finding spaces for our luggage was tricky and they often ended up in walkways.

The service was outstanding and the hotel is beautiful! Also fantastic location! The host at the reception desk was friendly and warm and gave great recommendations and instructions to get around the city. The breakfast was wonderful with great array of hot and cold selections but, most of all, Parvais, went above and beyond to make our family of 4 adults feel welcome and comfortable! He was always happy to see us and offered to prepare our favorite drinks for morning of our departure even before the kitchen was ready knowing that we had an early departure . The rooms were beautifully decorated, beds were comfortable, bathroom large and had the best shower (great water pressure, range of temps) and it was great having a balcony with pretty flowers and partial view of surroundings. The hotel also arranged a very nice tour of Murano glass factory. We would love to return to this hotel!

Nothing!

We loved this hotel in Venice. The location near the Rialto bridge but not too close to the bridge was perfect. You are walking distance from all the best attractions, restaurants, shops and any convenience you are looking for. Our room had one of the nicest bathrooms we had in Italy and the bed/linens were just so amazing after a long day of touring Venice. Staff was super friendly and the included breakfast was top notch and a great way to start the day. Rooftop bar with free welcome drinks was an added surprise and we enjoyed the view and night caps. We took advantage of the complimentary water taxi to Murano organized by this hotel and I would highly recommend taking that trip. Overall for our family of six ranging in age from 14-53 this was a perfect hotel for our stop in Venice.

Perfect location, right between the Rialto Bridge and St. Mark's Square but it was so quiet at night! The Breakfast was perfect -delicious scrambled eggs- and a variety of offerings. The rooftop terrace is lovely for drinks and snacks. All the staff were incredibly helpful and cheerful. The room was small but plush- nice bedding. Nice-sized bathroom with a great shower/ water flow. The Air conditioning worked really well. Across from the hotel is a great restaurant if you don't want to have to travel far to have dinner.

The bath/shower is not for people who have mobility issues. You have to step over a very high tub rim to get in and out, and the interior is narrow. I wish hotels would stop putting in high bathtubs. I don't have accessibility issues but I was extra careful getting in and out of the bath. The upside is that hotel does have two rooms for guests who need disability accommodations so be sure to look into booking those if you need them.

Incredible location right in the centre of Venice, super easy to get to from either the water taxi or by foot. The staff was lovely and the room was absolutely gorgeous, beds were very comfortable and it was all very quiet The bathroom was really nice as well, spacious and very comfortable. As per previous reviews we also checked out the roof terrace which was a super nice view over the city.

The bathroom has no fan/ventilation so after 2 showers it was steamy and it seemed to have nowhere to go but we were there only 1 night so it did not affect our stay

superb location and lovely staff - room was perfect and the roof top bar serves the best cocktails and snacks and is a lovely place to chillax on a warm evening in Venice

The breakfast was a bit 'poor'. Very limited choices - I would have expected some fabulous fresh pastries - it was unfortunately not the most exciting breakfast I have had in a hotel. Defo needs attention guys - the whole breakfast set up is a little tired looking and unenticing - needs a freshen up - for the money we paid it was a poor and low end start to the day