I loved everything about the property. Comfort, design, location, cleanliness, amenities, food, small details and staff. We did not choose a room facing the canal because of the noise and proximity to the Rialto bridge, we did however have a nice balcony very close to the canal on the side of the building which still had a lovely view but was very quiet in the evenings. The hotel also has an amazing rooftop terrace/bar that was never really packed. I am super particular in terms of hotels, I’ve traveled a ton for work and leisure for the past 30 years, this stay/property was outstanding and I highly recommend.

No complaints.

We had a superior double room, with a side view of the canal. The room was of a reasonable size, the bed and pillows were comfortable and had good quality bedding. It lacked a bit in a dedicated space to open suitcases and the wardrobe was a bit tight for two people but we asked for extra hangers and made it work. The bathroom has single basin with a counter top, a big mirror and a separate little mirror with decent light for makeup, walk-in shower, toilet and (half) a bidet - a bit awkward, never seen one like this before. There’s a great rooftop bar with amazing views of the canal. The location is perfect, about 200 metres away from Rialto bridge, which makes it very easy to walk everywhere (which we really did and enjoyed). All the staff were very professional, friendly, polite and very helpful. We would definitely stay here again and can absolutely recommend it. Grazie mille for the most wonderful 5 days!

It has the potential to be a 5 star hotel but still needs a little more attention to detail. For example, the glass used for toothbrushes were never cleaned or swapped (even though I packed the toothbrushes away every morning before we left). But as I said, it’s only attention to details.

Fantastic location right on the Grand Canal near the Bridge of Sighs. They have their own wharf so super easy access - caught a shared water taxi from the airport. We had a canal view room (side view) which gave us a great view across the next door ground floor restaurant across the canal. Rooms well designed, bed comfortable. Would definitely stay here again. Hotel also offered a free tour of Murano.

Nothing.

The location is perfect, near but not too close to the Rialto bridge. It has a wonderful roof bar with great views. Breakfast excellent. All the staff very helpful. We had a superior room which was very comfortable and quiet. Beautiful decor. Bed and pillows super comfy.

Nothing

Immediate impact on arrival of helpful, competent reception. Nice public rooms. Lift excellent. Room comfortable, roomy. Bed excellent. Bathroom pretty good. Walk-in shower perfect. Provision of UK 13 amp, 3 pin electric socket and USB charge sockets. Luxurious dressing gowns and towels. Location is perfect - good restaurants nearby, close to Rialto and Markets. Vaporetto stop very close by. Perfect roof-top bar overlooking Grand Canal.

A/C difficult to control. Two settings - off or cold. Not enough hooks in bathroom. Wash dispensers too high above whb. Bidet impractical - who designed/chose it? Unusable. No kettle to make tea. Nespresso good, but only espresso-sized cups.

The H10 Palazzo Canova was located in Venice, Italy. The hotel was located on the canal which was a great convenience. The hotel was renovated and beautiful. The staff was excellent.++++++ We stopped at the front desk the night before our departure. We had to return to Milan the next day by train to fly from Milan to Atlanta. The person at the front desk looked up and reviewed the train schedule. It seems as though there was some type of Convention that weekend and most of the trains were booked except for an 8 a.m. She kindly booked the 8 a.m. train for us. Had we not stopped at the front desk and just showed up at the train station we would have had to wait for hours to board a train. I don't remember the persons name but they were all helpful and attentive.

The hotel was a bit pricey. Close to $1,000 a night.

This is a beautiful hotel, in a great location. We had one of the suites and it was a good size and very nicely decorated. Housekeeping an excellent job, place is spotless. Staff were friendly and helpful. It’s on the grand canal, close to Rialto bridge. There are loads of restaurants close by as well as a water bus stop, great for heading into St. Marks Square, which is close also. There is a lovely roof terrace where you can spend time sipping a delicious cocktail whilst watching all the activity on the Grand canal below. We had some delicious pasta here two nights also. Will definitely stay again.

Nothing, it’s a fabulous hotel.

The property is located at the center of Venice, which from this location you can reach anywhere you want. The hotel was nice, had a good interior design and the staff greeted us with Prosecco, which is always nice ))

Nick pick regarding Venice, but not the hotel. Since the entire city is on water and does not have roads. It can be difficult to get from the main train station to the hotel. You have to get into a boat buss, which station is located at the opposite side of the canal where the hotel is located. Therefore it was difficult to cross the canal with a lot of luggage. So advise when you go to Venice don’t bring too many suitcases.

Location was excellent, right on the Grand Canal and steps away from the Rialto Bridge. But despite being in such a busy area, the rooms were extremely quite and private (great windows and blackout shutters). The rooms were a nice size, nicely appointed, and very clean. Breakfast was excellent, as was drinks at the rooftop bar. The staff were extremely helpful and pleasant to deal with (recommending restaurants, making reservations, booking water taxis, etc.). Would definitely stay here again if returning to Venice.

We spent a fabulous 3 nights in a canal view suite with 2 adults/2 children. When we arrived at the hotel via water taxi from the airport, the lobby was beautiful, spacious and inviting. Chiara at the front desk offered us juice, Prosecco or water and quickly checked us in. She gave us the most amazing restaurant recommendations which made our stay in Venice even better. The view from our room was spectacular - like a dream! The windows have screens so didn’t have to worry about the mosquitos if we wanted some fresh air. And the thick glass kept the noise of the canal and street to a minimum. The king bed was comfortable, the bathroom spacious and gorgeous and the full size pull out sofa was fine for my 2 kids (10 and 12). Breakfast is buffet style with additional hot option for order. It was good and served in a beautiful little courtyard. The view from the rooftop bar was amazing but we didn’t order anything. We loved the location right next to the Rialto and exploring the quieter neighborhoods surrounding. Chiara also helped us set up a visit to Murano and our water taxi to return to the airport. All the staff were wonderful but she went above and beyond to make us feel welcome! We would definitely return!

My only suggestion would be more pillows for a the sofa bed and milk in the mini fridge for coffee.